The Draper New York, Tapestry Collection by Hilton

Hotels
Tapestry Collection
9 (1024 reviews)
4-6 West 37th Street , New York , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location
Great customer service
Cons:
Tiny rooms
Dusty surfaces

Categories

Cleanliness
8.59
Mixed feedback on cleanliness, with mentions of dust and unclean areas.
Service
9.56
Customer service was generally excellent despite some negative experiences.
Location
10
Consistently praised for its convenient location.
Room Quality
8.1
Rooms described as tiny and lacking storage space; comfort levels varied.
Amenities
8.55
Basic amenities met standards, but lacked additional features.
Value for Money
8.58
Mixed feelings about cost relative to room quality and size.
Food and Beverage
9.04
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.59
Overall experience noted positively, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-13 20:44

Property Description

Luxurious Accommodation
Experience comfort and style at The Draper New York, Tapestry Collection by Hilton. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom. Upgrade to a room with a balcony for stunning city views.

Convenient Facilities
Our hotel offers a 24-hour front desk, a business center, and vending machines for snacks and drinks. Stay connected with our ATM on-site and enjoy the convenience of a fridge in every room.

Prime Location
Located in the vibrant Fifth Avenue district, our 3-star hotel is just steps away from iconic landmarks such as Macy's, Empire State Building, and Madison Square Garden. Explore the city with ease, as Penn Station, New York Public Library, and Grand Central Station are nearby. Book your stay at The Draper New York, Tapestry Collection by Hilton for a memorable New York experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1024 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 8.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
A
Alexandra couple us
1
2026-05-28 via Nuitee
M
Mary Rose family_with_children us
8
2026-05-24 via Nuitee
C
Carrie family_with_children us
10
Will definitely stay here again!
Pros:

Great location. Clean rooms. Staff was amazing!

2026-05-19 via Nuitee
A
Amber solo_traveller us
6
It was decent and walking distance to Times Square.
Pros:

It was a nice bar with a happy hour.

Cons:

The refrigerator didn’t get cold, housekeeping came late in the day, no balcony, and for the size of the room it was overpriced.

2026-05-19 via Nuitee
S
sallyhH4400QZ Business
4
Disappointing Customer Service
Pros:

I stayed here for 3 nights last month on their top floor. When I checked in, the front desk offered me points or $18 per guest per day at their cafe/restaurant as I am a Hilton Gold member. When I checked out, they charged me for the money spent at the cafe and the front desk promised to speak with their manager. They explained that I did not get the promo because I booked through a third party but I pointed out that they had more info than me on my eligibility and they should not have offered this promo if it did not apply to me. Also, no reasonable person in NYC near Bryant Park would spend this amount of money at their overpriced cafe in the morning when they could just go to Le Pain or Paris Baguette on the corner or Blue Bottle or Pret next to Bryant Park. The charge was still there a week later so I called back and they promised to discuss with a manager (still waiting for that call) but they also tried to figure out who to blame at their front desk for misinforming me. There are plenty of hotels in NYC where the staff will not try to blame you or their co-workers and ignore / refuse to refund you for a simple misunderstanding. I probably would have given it a 3.5 for location and could have returned on a future visit but it seems like this hotel would rather lose a customer over less than $100. Btw, my stay there was $1280 so I hope they feel good about their decision. FYI, there's an Embassy Suites on the same street just a few buildings down and a Marriott across the street but in any event, plenty of different hotels to pick that may treat you like an actual customer.

2026-05-13 via Tripadvisor
S
S7906JQlancem Family
10
Fantastic staff, great hotel and location
Pros:

From checking in until checking out the stay was excellent.
Both our rooms were very clean and in good order with fantastic views of the Empire State Building just 2 streets south.
Every interaction with the hotel staff was fantastic - reception, bar, breakfast bar and the unsung heroes.... housekeeping.
The location was great. What ever you want is close by or a uber / subway ride away.
A special thank you to all the reception staff who always greeted us and asked how we were, what were our plans and what we had done when we arrived back.Thank you and hopefully see you all again

Kathryn Lance and Daniel

2026-05-09 via Tripadvisor
E
E5353WEkristinm Solo travel
10
5 star Hotel!
Pros:

This hotel is my first choice whenever I travel to New York! The rooms are always clean, reasonably priced, and the staff is incredibly welcoming and friendly. I’m obsessed with the beds and pillows — I honestly get the best night’s sleep every time I stay at the Draper. You’d never expect it in the city, but it’s surprisingly quiet at night.

The restaurant is also a hidden gem with great dinner options and an awesome happy hour. Plus, it’s within walking distance to Macy’s, which is such a perk. I highly recommend this hotel!!

2026-05-07 via Tripadvisor
N
Nayantara solo_traveller es
9
2026-05-03 via Nuitee
J
Julio solo_traveller us
6
I would be hesitant to recommend staying at this hotel.
Pros:

My bed was very comfortable and exceeded my expectations.

Cons:

I was disappointed in the size of the Hotel room, and that the walls were very thin. I could hear the maid outside my door early in the morning doing her job.
I was also disappointed when the staff which could not provide me with an umbrella to use for 40 minutes.

2026-04-28 via Nuitee
C
Carolina solo_traveller ar
10
2026-04-22 via Nuitee
L
Linda solo_traveller us
8
2026-04-20 via Nuitee
G
got2btarter Family Keller, Texas
10
Comfortable, quaint, and in the heart of it all
Pros:

An excellent place to stay if you want to be at the heart of New York and some of its best attractions. We were able to walk or take the subway to just about anything within tourist attraction. The service at the hotel was superb. We especially enjoyed the kind care we got from Rohan. When we arrived early he held our bags also we could explore the city and then called us to let us know when our room was ready. While rooms are a bit small, the beds were comfortable and amenities were fine. If you’re planning a trip and want to be central to everything and comfortable as well, this is the place for you.

2026-04-18 via Tripadvisor
G
Gregory solo_traveller us
8
Ok stay at Hilton property. Rooms on the small side for the price.
Pros:

New, clean and stylish renovation of office building

Cons:

Rooms a bit small.

2026-04-15 via Nuitee
R
R9836LAlorenaa Couples
10
My vacation
Pros:

We were received very cordially by Ms. Prava who made us feel welcome and made our stay much more comfortable Thanks.

2026-04-09 via Tripadvisor
M
Megan solo_traveller us
10
2026-04-09 via Nuitee
F
Florence family_with_children ch
8
2026-04-09 via Nuitee
D
Departure53741344920 Family
10
Excellent Service-Above & Beyond
Pros:

Amazing location and even better service. The hotel is in a fantastic spot, making it super convenient to get around and enjoy the city. What really stood out, though, was the staff—they were not only genuinely friendly, but incredibly accommodating throughout our stay.

A special shoutout to Vaish at the front desk, who was absolutely awesome and made us feel so welcome. We also loved the bartender, who was a cool guy and gave us a great local pizza recommendation that did not disappoint. It was those personal touches and local tips that made the experience feel extra special.

Highly recommend staying here if you want a great location and a team that truly goes above and beyond.

2026-04-03 via Tripadvisor
3
383fatoumaf Couples
10
Very good
Pros:

Very nice place they are very professional

2026-04-01 via Tripadvisor
C
Caitlin family_with_children us
10
2026-03-31 via Nuitee
6
666sait Business
10
Fantastic
Pros:

Excellent hospitality services and friendly staff

2026-03-30 via Tripadvisor