Mercure Langkawi Pantai Cenang

Hotels
•
Mercure
8.4 (2401 reviews)
Lot 2500 Jalan Pantai Cenang Mukim Kedawang Pulau Langkawi , Pantai Cenang , my

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Housekeeping on request
Concerts/live shows
Clubhouse
Wine release events
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Delicious Breakfast
Cons:
Inconsistent Room Cleanliness
Maintenance Issues

Categories

Cleanliness
7.54
Some reports of odors from maintenance work and inconsistency in room preparation.
Service
9.01
Warm hospitality and efficient check-in process were highly praised.
Location
9.05
Great location at the heart of Cenang beach, easy access to attractions.
Room Quality
8
Rooms were spacious and well-designed, but some issues with missing items.
Amenities
8.03
Amenities were generally good but faced issues with the pool area and service inconsistency.
Value for Money
8.49
Generally considered worth the price for the overall experience.
Food and Beverage
8.54
Breakfast was outstanding with a wide variety of choices.
Overall Experience
8.51
Overall satisfaction with the stay and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Luxurious Amenities
Experience the outdoor swimming pool, fitness centre, and garden at Mercure Langkawi Pantai Cenang. Unwind at the shared lounge or kids' club.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and safety deposit box. Enjoy a private bathroom with a bidet in each room.

Delightful Dining Options
Indulge in a buffet, continental, or halal breakfast each morning. The on-site restaurant offers American, Malaysian, and local cuisine, with vegetarian and halal choices available upon request.

Book your stay at Mercure Langkawi Pantai Cenang for a truly unforgettable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

'Heritage Charges will be RM5 per room, per day starting 1st January 2025 onwards and are applicable to all 4-star Hotels and Resorts.

For Prestigious Events, a charge of RM10 per night will apply during Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia.'
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2401 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
A
Amanda • family_with_children • au
8
Pros:

The staff were so helpful and friendly

Cons:

Buffet breakfast was cold and not great

2026-06-13 • via Nuitee
P
Phil Cm • solo_traveller • re
10
2026-06-12 • via Nuitee
D
Dennis • family_with_children • de
6
Okay
Pros:

Das Zimmer war ganz schön mit einem Ausblick zum Pool

Cons:

Als wir angereist sind, hatte man uns gesagt, dass es noch ein paar Minuten dauert, bis wir aufs Zimmer kommen würden. Wir sollten an der Barplatz nehmen und würden ein Getränk umsonst kriegen.. Nachdem wir aber 30 Minuten gewartet hatten und die Checkin Zeit bereits war, gingen wir zur Rezeption, um noch mal nachzufragen, wie lange es denn dauern würde. Nach weiteren 15 Minuten bin ich noch mal zu der Rezeption gegangen, um zu hinterfragen. Wie lange es denn wirklich dauert nach uns ist noch eine Riesengruppe voller Männer angekommen und das Personal war wahrscheinlich damit erst mal ein wenig überfordert. Nach 1 Stunde warten hab ich dann endlich meine zimmerkarte bekommen, auf Nachfrage. Wann das Gepäck denn käme, nannte man mir, dass es sofort kommt. Da wir nur eine Nacht hatten, wollten wir natürlich schnell noch etwas sehen. Das Gepäck kam aber nicht. Nach 15 Minuten bin ich dann wieder runtergegangen und habe mein Gepäck selber hoch geholt. Das war ziemlich unzufrieden stellend.

2026-06-11 • via Nuitee
M
Mohammed • solo_traveller • in
8
2026-06-11 • via Nuitee
K
Kim Hiong • solo_traveller • my
8
Pros:

Near shops...nice pool

Cons:

Lack of communication when we booked the excursion to peopark

2026-06-10 • via Nuitee
M
Mary • couple • mu
9
Happy happy will return back😜😜
Pros:

Very clean staff very helpful everything nearby beach near.. good will return again

Cons:

Very clean

2026-06-10 • via Nuitee
N
Nisrine • solo_traveller • fr
10
2026-06-09 • via Nuitee
H
Habib • solo_traveller • us
10
Pros:

Personnels au top
L'emplacement parfait
Propreté exceptionnelle
Tout était parfait

Cons:

Juste un petit bémol la tv c'était limité il y avait que 3 films à regarder . Aucun accès ni à Netflix ou autre .

2026-06-08 • via Nuitee
M
Marcel • solo_traveller • nl
8
2026-06-07 • via Nuitee
S
Shi Hui • couple • sg
8
Great day overall but facilities can be better
Pros:

Great location and service overall.

Cons:

Our sink is choked.

2026-06-07 • via Nuitee
S
shravan • family_with_children • in
10
Very good stay but security deposit is unnecessary
Pros:

The location was super and breakfast was also very good.

Cons:

When though we have already paid in full they are taking security deposit

2026-06-06 • via Nuitee
K
Ku Hamzah • solo_traveller • my
2
Pros:

The staff are friendly and very accormadating

Cons:

The room is hot. We have to change the room four times and very annoying.

2026-06-06 • via Nuitee
N
Nadia • extended_group • fr
8
2026-06-04 • via Nuitee
M
MAN • solo_traveller • fr
9
Cons:

petit déjeuner moyennant

2026-06-03 • via Nuitee
H
Hazel Melanie • couple • my
8
Great location
Pros:

The pool and the location

2026-06-01 • via Nuitee
C
Chieh Chang • couple • tw
8
2026-06-01 • via Nuitee
R
RASHA • couple • ly
9
2026-05-31 • via Nuitee
S
Sathish Kumar • couple • us
1
Pros:

Closer to Cenang beach

Cons:

Very bad smell originating from the bathroom drainage

2026-05-30 • via Nuitee
S
Shreelakshmee • solo_traveller • in
10
Pros:

The pool and the access to the beach and Pantai Cenang street for shopping.

2026-05-30 • via Nuitee
L
loga • solo_traveller • my
9
Good hotel for family vacay. Friendly location
Pros:

In general all was good 👍

Cons:

NA

2026-05-29 • via Nuitee