B&B Hotel Stuttgart-City

Very noisy street outside. Impossible to sleep with open window. Bathroom very smelly. Cheap carpet smelly too.

Staff: There was a lady working as a cleaner on the 2nd floor of the hotel, who I believe was German. She was extremely rude to guests. We tried to communicate with her politely twice, but she was never helpful and spoke in a rude manner while raising her voice. It was very obvious that she disliked her job, and unfortunately she reflected this attitude onto the hotel guests.
In addition, on the first night our blanket was very dirty, but it had been folded inward in a way that almost seemed intended to hide the dirty part. This was clearly a hygiene issue. Thankfully, after we informed the reception, the blanket was replaced and the problem was resolved. However, this cleaning staff member should definitely be warned and improve her attitude and behavior, because she seriously damages the hotel’s image.
Rooms: The rooms are also quite small, and if two people are staying, there is very limited space to move around. There is almost no room to open suitcases.
There is no kettle or refrigerator in the room.
The pillows felt as if they had almost no filling inside, which was unfortunately uncomfortable.
The toilet paper in the bathroom was very thin and of poor quality.
The reception is only open during certain hours, so it can be difficult to find a staff member when assistance is needed.
Hotel Location: There is no supermarket very close to the hotel for quick shopping needs. The city center can be reached by metro. Areas that can be accessed within walking distance are limited.

rooms too small and narrow, cleanliness wasn’t as expected.

Görevliler: Otelin 2. katında temizlik görevlisi olan, sanırım Alman bir hanımefendi vardı. Müşterilere aşırı kaba davranıyordu. İki kez kendisiyle kibarca iletişim kurmaya çalıştık asla yardımcı olmadı ve sesini yükselterek kaba bir üslupla konuştu. İşini sevmeyerek yaptığı çok belli ve oteldeki konuklara bunu yansıtıyor. Ayrıca ilk gece battaniyemiz çok kirli olmasına rağmen battaniye içine doğru katlanarak adeta kirli kısmı gizlenmişti. Bu da bir temizlik zaafiyetiydi. Resepsiyona durumu iletince battaniye değiştirilerek sorun çözüldü neyse ki. Ancak bu temizlik görevlisi hanımefendi uyarılmalı, üslubunu ve davranışlarını düzeltmeli. Çünkü o kişi otelin imajını ciddi olarak zedeliyor.


Odalar: Ayrıca otelde odalar küçük, iki kişi kalınıyorsa hareket alanı dar. Bavulları açacak alan yok neredeyse.
Ketıl ve buzdolabı yok.
Yastıkların içinde sanki hiç pamuk yok, rahatsız ediciydi maalesef.
Banyodaki tuvalet kâğıtları çok ince ve kalitesiz.
Resepsiyon sadece belli saatlerde açık, ihtiyaç olduğunda muhatap olacak görevli bulmak zor.

Otelin konumu: Çok yakınında hemen gidilecek market yok. Merkeze metro ile gidilebiliyor. Yürüme mesafesinde ulaşılabilecek alanlar kısıtlı.

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Staff: There was a lady working as a cleaner on the 2nd floor of the hotel, who I believe was German. She was extremely rude to guests. We tried to communicate with her politely twice, but she was never helpful and spoke in a rude manner while raising her voice. It was very obvious that she disliked her job, and unfortunately she reflected this attitude onto the hotel guests.
In addition, on the first night our blanket was very dirty, but it had been folded inward in a way that almost seemed intended to hide the dirty part. This was clearly a hygiene issue. Thankfully, after we informed the reception, the blanket was replaced and the problem was resolved.

?

Die Parkplätze waren z.T. sehr eng, dass es schwer zum parkieren war. Die Betten sind sehr schmal und die Zimmer sehr hellhörig.

Le parking n est pas grand. Il vaut mieux le reserver en meme temps que la chambre. Petit dejeuner copieux.

Sehr lautes Zimmer neben Reception.