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Facilities
Property facilities
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Offsite parking discounted rates available
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Nightclub
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Evening entertainment
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Outdoor furniture
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby outdoor pool
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Charcoal grill
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience top-notch comfort at Heights House Hotel, Ascend Hotel Collection. Our rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and cozy bedding to ensure a relaxing stay.
Convenient Facilities
Unwind by the seasonal outdoor pool, enjoy delectable meals at the on-site restaurant, or socialize in the shared lounge and bar. With free private parking and an ATM on-site, your convenience is our priority.
Exceptional Service
Our multilingual staff, fluent in Arabic, English, and Spanish, are available 24/7 at the front desk to assist you with any needs or recommendations. Start your day right with a delicious buffet or continental breakfast during your stay.
Book your stay at Heights House Hotel now for an unforgettable experience in Houston Heights!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
I was surprised at how nice the room was and how comfortable the beds were, I even received a text asking if I slept well and if needed towels or anything at all, that was unexpected and very nice
I could've used some eggs and sausage and a real waffle maker but the Continental breakfast was satisfactory
It was in a great spot easy to get in and out close to downtown and the airport
You have to request that you would like a microwave or fridge not all rooms come with it. And breakfast was small muffins and a couple other things and thats it
Het ontbijt was echt helemaal niks. harde uitgedroogde wafels en wat muffins, verder niks. waardeloos. we hebben in de stad ontbeten.
De airco in de kamer is echt een soort bakbeest, grote machine die herrie maakt. Hij kon niet stil of zachter. Elke keer sloeg hij aan, leek het alsof er een auto startte in de kamer. We hebben slecht erdoor geslapen. Ook was de hele vibe van het hotel een beetje vergane glorie allemaal. verouderd en niet zoals op de foto's.
It was very clean.
I love the property
I hate leaving a bad review bc it looks like this place is really trying… but I feel they missed the mark.
I booked it online bc it had a cute retro vibe… but it seems their website has some misleading info…
Their site shows “Our ground floor features a stylish restaurant and bar.”
I didn’t see a restaurant here. Also there’s no menu to be found.
There is seating and tables outside and in the lobby though so maybe that was it?
Their “bar” also has no liquor license so they don’t sell cocktails.
Their site also shows “All our comfortable rooms feature luxury-grade mattresses…”
Our king bed had an old, worn out mattress with sunken in spots, in dire need of replacement. One sheet, one thin comforter, no extra blankets. Our room also smelled musty and felt humid.
There’s no microwave and fridge . It looks like you have to pay more for a suite to get those, which I think should be standard equipment in an average hotel room.
The courtyard view was nice but it faces the major highway so there’s road noise. If you’re a light sleeper, bring something to drown out noise because you can hear everyone walking by your door and above you if you’re on a lower floor.
I will say that the pool area and outdoor seating was very nice and clean. The staff were also really nice.
I hope they continue to improve because there is potential there.❤️
Nada
No me gustó
Location & staff
Beds in hostel need to be replaced, ALL linens should be washed I noticed the comforters are not washed just folded and placed on beds for new guest & that’s not sanitary!
NOTHING, the "hotel" is a scam because it's a motel. I didn't like anything about it because it's not what I was under the impression that I would be paying for. I want some sort of refund or compensation; it was just that bad!
This property was completely misrepresented – it is a motel, not a hotel. Promised amenities like breakfast, bar/restaurant, fitness center, refrigerator, and microwave did not exist. The room was dirty (stains, unclean tub, weak AC, no hot water). Amenities were restricted by private events, making the pool, lobby, and courtyard unusable. The area felt unsafe, staff were unprofessional, and a drug addict was on the premises with no action taken. Overall, misleading, unsanitary, and unsafe. I would like corporate or someone to contact me.
An amazing hotel!!
The employees are friendly and professional.
Free breakfast.
Lots of places to sit outdoors.
Rooms are very clean and comfortable beds.
The pools has several cabanas to use.
Food truck one block away.
How can I smell someone smoking from one room into mine but I have a note in my room saying no smoking and I’ll be charged extra. House keeping doesn’t clean unless you beg.
Location
No complaints
The manager was very sweet showed us to our room and told us about the property.
Lovely property and very well priced! Can't wait to come back and bring my dog with me!
There’s no breakfast!! Weird smell .
The room was excellent and the whole stay was wonderful but they have some of the best staff ever I want to thank them for my wonderful stay one of my favorite hotel now definitely will be back
100
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