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Facilities
Property facilities
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Facilities for disabled guests
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Non-smoking throughout
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Outdoor pool
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Water sport facilities on site
Review Highlights
Categories
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Property Description
Modern Comfort and Convenience
Convenient Location
Exceptional Guest Service
Experience modern comfort and convenience at La Quinta Inn & Suites by Wyndham Dallas/Fairpark. Located just a short distance from popular attractions like the Dallas Holocaust Museum and the Dallas World Aquarium, this 3-star hotel offers air-conditioned rooms with private bathrooms. The non-smoking property also provides a helpful reception desk for guests needing information about the area. Situated near the AT&T Performing Arts Center, and within reach of the Sixth Floor Museum and John Fitzgerald Kennedy Memorial, this hotel's location is ideal for exploring Dallas. For exceptional guest service and a memorable stay, book your accommodation now at La Quinta Inn & Suites by Wyndham Dallas/Fairpark.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
No internet access available.
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Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
The older white gentleman that worked the night shift was sweet and understanding I just didn’t get his name
La Quinta Inn & Suites Dallas/Fair Park – Guest Complaint Timeline & Issues
Poor customer service experience upon check-in
Upon checking in, I immediately encountered a negative interaction with the initial front desk employee, Luke.
When I brought my concerns and room issues to his attention, I felt that my concerns were not taken seriously.
His tone and response came across as dismissive and unhelpful rather than focused on resolving the issues.
As a guest arriving for a paid stay, I expected professionalism, patience, and assistance, but instead I felt as though I was inconveniencing staff by reporting problems.
Issues with the initial room
The room 302 I was assigned had multiple issues that affected my ability to comfortably stay in the room.
I contacted the front desk and requested assistance rather than immediately leaving because I wanted to give the hotel an opportunity to correct the problems.
Maintenance was sent to address the concerns, but the issues were not properly resolved.
Escalation to management
Due to the unresolved problems, I spoke with the general manager, Mike.
I explained the issues I was experiencing and requested assistance.
I was eventually moved to another room 210 with the expectation that the replacement room would be fully functional.
Second room also had a major issue — non-functioning air conditioning
Immediately upon entering the second room, I noticed the room was extremely hot and humid.
The air conditioner was blowing very weak airflow and the air coming from the vent was not cold.
I lowered the thermostat to 60°F and waited approximately 5–10 minutes to allow the system time to cool.
The room remained uncomfortable and the A/C did not appear to be functioning properly.
Maintenance response to the A/C issue
I contacted the front desk again regarding the A/C problem.
Maintenance came to inspect the unit.
I explained that the room was humid, the airflow was weak, and the air was not cold.
Location was great, room was clean and comfortable
Was not aware pool was closed, would have not booked this hotel. The pool was green with a lot of slime built up in it. Asked the front desk about it and agent was very rude with a negative attitude. She said "well you are in Texas, where its hot and humid"
Clean and very nice room, nice staff.
It’s all nice. Breakfast is good!
Location was good
Blanket was dirty
The outside looks great
It’s very run down. And our remote didn’t work the guy at the front desk wasn’t very customer friendly.
The pool was emerald green.
Room was dirty sticky floor and peoples dirty close in my closet
We parked right in front of of hotel and our vehicle was broken into and robbed
Cleaner rooms
Better security
One of the beds had pee on the sheets. The showers had hair in them. Also, I made a mistake and scheduled one night early. We still stayed the night I needed but they won't refund me for the night I didn't stay. I think this is cheap on their part. Also, the neighborhood is UNSAFE!
Front desk gentleman that checked me in was phenomenal
Smelled weed but that’s not the property fault
We checked In went to our room was people roaming halls every where loud so we end up telling the receptionist that we did not wanna stay and we checked out have not received a refund yet
Loud people roaming every where police outside
Nothing tbh it was dirty, smelled like smoke and shit
Everything tbh it was dirty frfr no cap room service didn’t even clean my room or no new towels anything.
El acceso parece que va a ser un hotel decente, pero es solo apariencia
El hotel es viejo, esta sucio, el trato de personal es horrible, al entrar a la habitación el suelo estar completamente sucio y tenía una grasa asquerosa que hasta era peligrosa porque resbalaba. Pedimos que nos cambiaran la habitación y dijeron que estaban todas iguales. Tuvimos que irnos y encima no nos quisieron devolver el dinero. Ya los he denunciado por la app, pero no creo que sirva de nada. Horrible experiencia.
Front desk lady WAS BEYOND AMAZING I AM SO GRATEFUL FOR WHAT SHE DID . BEYOND EXCEPTIONAL!!
I did not stay at this property. I was not able to check in due to their systems being down.
I did not stay at this property. I was not able to check in due to their systems being down.
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