Quincy Hotel Melbourne

Hotels
TFE Hotels Collection
8.6 (8220 reviews)
509 Flinders Lane , Melbourne , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Helpful staff
Cons:
Cleanliness issues
Poor customer service
Breakfast quality

Categories

Cleanliness
8.05
Some concerns about room cleanliness and maintenance.
Service
9.35
Overall helpfulness mentioned, but lacks warmth in guest engagement.
Location
9.55
Great location for access to city attractions and transportation.
Room Quality
8.55
Room size and comfort noted positively, but some design flaws indicated.
Amenities
8.05
Limited breakfast options and small gym and pool facilities.
Value for Money
9.05
Good value for what is offered, particularly with room rates.
Food and Beverage
7.55
Breakfast was noted as limited and not very impressive.
Overall Experience
8.65
Pleasant stay overall, but some significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:47

Property Description

Luxurious Amenities
Quincy Hotel Melbourne offers a range of luxurious amenities including a fitness centre, restaurant, and bar for guests to enjoy during their stay.

Modern Comforts
Guests can expect air-conditioned rooms equipped with modern comforts such as a coffee machine, flat-screen TV, and private bathroom with a shower. Some rooms even boast stunning city views.

Convenient Location
Situated in the heart of Melbourne, just 600 metres from Crown Casino, Quincy Hotel Melbourne provides easy access to popular attractions like Block Arcade, Marvel Stadium, and Eureka Tower.

Ready to experience the perfect blend of luxury and convenience at Quincy Hotel Melbourne? Book your stay now and indulge in a memorable experience.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that there is a 1.2% charge when you pay with a Visa, Mastercard, American Express or China UnionPay credit card. Please note that there is a 2.5% charge when you pay with an Diners Club or JCB credit card.

Please note, bookings over 7 nights will only receive a weekly housekeeping service.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 8220 reviews
Cleanliness: 8.05
Service: 9.35
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 7.55
Overall Experience: 8.65
S
Stephanie family_with_children au
4
Bad experience
Pros:

Brekkie is ok

Cons:

The lady at check-in had a very poor attitude. There were two of us staying, but she only gave us one key card. When I asked for a second key card, she actually glared at me. I had also purchased breakfast, but she didn’t tell me where the restaurant was or provide any information about it.
The room was not cleaned at all, and the bathroom smelled very bad.

2026-07-04 via Nuitee
E
Evans couple au
10
2026-07-03 via Nuitee
M
Martin couple au
10
Spacious comfortable rooms with wonderful city & river views.
Pros:

Great location in the heart of the city. Easy walking distance to all the city attractions.

2026-07-03 via Nuitee
A
Ashley couple au
10
2026-07-03 via Nuitee
P
Peter solo_traveller nz
9
2026-07-02 via Nuitee
M
Montana solo_traveller au
6
Pros:

Nice rooms, comfy bed and a central location.

Cons:

I found the staff to be quite rude and standoffish. I wouldn't stay again due to this.

2026-07-01 via Nuitee
R
Renata couple au
6
2026-07-01 via Nuitee
D
Darren couple au
1
Tiring and disappointed
Pros:

Good location

Cons:

We were on the sixth floor and we may well have been sleeping on the sidewalk outside. we were impressed that we could almost name every tune play between the hours of 1 am and 6 am from the nightclub on the opposite side of the road. When we rung reception about the noise the solution was to provide us with earplugs, not the kind of customer service we’ve come to expect from the Quincy hotel but it’s what we got.

2026-06-30 via Nuitee
A
Aoife couple ie
6
Ok for the price
Pros:

Nice products provided. Ok for the price.

Cons:

There was a hole in the bed sheet. The tap kept falling off.

2026-06-30 via Nuitee
J
Jessica family_with_children au
10
2026-06-29 via Nuitee
C
Cody couple au
8
Quite enjoyable
Pros:

Great location and super friendly and helpful staff!

Cons:

Our throw pillows looked quite dirty and had marks/stains on them like they hadn’t been washed. Also staff came to make the bed, but didn’t remove the small amount of rubbish we had in a neat pile to be taken away

2026-06-29 via Nuitee
C
Ceara couple au
8
Pros:

Location central and staff helpful

Cons:

Room a little small

2026-06-29 via Nuitee
S
Susan solo_traveller au
10
2026-06-29 via Nuitee
D
darrien couple au
10
2026-06-29 via Nuitee
G
Gael solo_traveller au
9
Cons:

The bathroom door wouldn't shut and the door to get to the fridge was hard to open

2026-06-28 via Nuitee
G
Guessed solo_traveller au
9
Cosy and overall pleasant
Pros:

Heated indoor pool was clean and great to use. Staff were friendly and helpful with my requests.

Cons:

The sink drain in one room smelled a bit off and thermostat wasn't working, but once I changed rooms my experience significantly improved.

2026-06-28 via Nuitee
A
Anthony solo_traveller au
9
2026-06-28 via Nuitee
V
Vincent couple au
10
2026-06-28 via Nuitee
G
Georgina solo_traveller nz
8
Great! Would definitely stay again
Pros:

Clean, good facilities, comfy bed, room TV had films to watch, roof top bar and restaurant are great

Cons:

Noisy on a weekend with the bars/clubs on the same street so would bring ear plugs if you’re on the lower ground floors (I was level9). The gym equipment was minimal would be great if they had an erg bike or similar.

2026-06-28 via Nuitee
K
Kath family_with_children au
8
2026-06-27 via Nuitee