Casa da Companhia Hotel & Spa, Vignette Collection by IHG

Hotels
Vignette Collection
9.6 (1405 reviews)
Rua das Flores n. 69 , Porto , pt

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Bathroom flooding
Access issues with taxis

Categories

Cleanliness
8.65
Unfortunately the bathroom kept flooding.
Service
10
Staff could not have done more to ensure our stay was the best.
Location
9.62
Excellent location in Porto, ideal for exploring.
Room Quality
9.66
The beds were comfortable, the room very quiet.
Amenities
9.61
Spa and gym facilities looked nice.
Value for Money
9.64
Standard quality for this hotel tier.
Food and Beverage
9.6
Breakfast was wonderful.
Overall Experience
10
An overall delightful experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:52

Property Description

Luxurious Accommodation
Casa da Companhia Hotel, Vignette Collection is a 5-star hotel in the heart of Porto, offering elegantly furnished air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even feature a balcony for stunning views of the city.

Relaxation and Wellness
Indulge in ultimate relaxation at the hotel's spa and wellness centre, complete with outdoor and indoor swimming pools, a fitness centre, and a sauna. Unwind in the hammam after a day of exploring the city.

Dining and Entertainment
Start your day with a delicious continental breakfast and later dine at the hotel's restaurant or enjoy a drink at the bar. With a terrace overlooking the city, Casa da Companhia Hotel, Vignette Collection offers a perfect setting for a memorable stay.

Book now for a luxurious and rejuvenating experience at Casa da Companhia Hotel, Vignette Collection in Porto.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1405 reviews
Cleanliness: 8.65
Service: 10
Location: 9.62
Room Quality: 9.66
Amenities: 9.61
Value for Money: 9.64
Food and Beverage: 9.6
Overall Experience: 10
S
samuel couple gb
10
Exceptional luxury, impeccable staff, unbeatable location.
Pros:

Location is unbeatable, step out the door into a beautiful street in central Porto. It is also very quiet at night
The staff are exceptional and extremely friendly and helpful.

Cons:

Drinks service at the pool was a little bit slow

2026-06-13 via Nuitee
D
David couple gb
10
Really nice, we would come back.
Pros:

Great location, lovely breakfast, staff very nice, facilities really good. We would come back!

Cons:

The only thing I would say is that the outside areas while very nice and great places to take some time out from sight seeing could have better access to the bar and restaurant facilities.

2026-05-31 via Nuitee
B
BandTPlusFour Couples Niagara-on-the-Lake, Ontario
10
Highly recommend
Pros:

I can’t say enough about how great our experience here was. The staff are professional and friendly. Rita, at the front desk, is fantastic. The atmosphere is great. Super clean hotel. The rooftop pool was great to cool off after a hot day. Great location. Would definitely stay again.

2026-05-30 via Tripadvisor
S
Stephan couple ch
10
2026-05-29 via Nuitee
B
Birgit couple ch
5
2026-05-26 via Nuitee
E
Emily solo_traveller ca
10
Sublime
Pros:

I can’t say enough positive things about this place. The property is stunning, the pools and brunch are incredible. What really stood out was the amazing hospitality of the team - they went out of their way to take exceptional care of me and made my time there special.

Cons:

No notes

2026-05-25 via Nuitee
P
Philippe couple fr
10
2026-05-19 via Nuitee
S
Steve couple gb
9
Excellent service. Felt looked after.
2026-05-19 via Nuitee
S
Sara couple gb
10
2026-05-18 via Nuitee
G
Gabrielle couple gb
10
2026-05-17 via Nuitee
E
Everard couple be
9
2026-05-17 via Nuitee
K
Kai couple de
8
2026-05-13 via Nuitee
E
Excursion12213750402 Couples Porto, Porto District, Northern Portugal
2
Carefull with this Hotel Service
Pros:

I am extremely dissatisfied with how this hotel handled my reservation.
Due to unforeseen circumstances, I requested a change of dates, but the hotel refused to offer any alternative whatsoever—no rescheduling, no credit, no partial solution. Instead, they chose to keep the full prepaid amount without showing any willingness to assist or find a reasonable compromise.
While I understand that policies exist, the complete lack of flexibility and customer care is unacceptable. This approach feels purely transactional and demonstrates a disregard for guests once payment has been secured.
This experience has significantly damaged my trust in this hotel. I would not recommend it to others and will certainly not consider staying here in the future.

2026-05-12 via Tripadvisor
J
Judgedr Couples
10
Surprisingly lovely.
Pros:

Super friendly and helpful staff making stay very pleasant. Hotel centrally located to the town but bring walking shoes and toned tendons as the city is very hilly.
Buffet breakfast more than adequate and spa centre an added bonus with lovely facilities.
Rooms clean tidy and comfortable.

2026-05-11 via Tripadvisor
J
Juan couple us
10
2026-05-08 via Nuitee
J
Juan couple us
10
2026-05-08 via Nuitee
M
Marc solo_traveller lu
10
2026-05-07 via Nuitee
E
edkay2018 Family Beirut
4
Excellent location but poor service
Pros:

I don’t usually leave negative reviews, as I prefer to contact the hotel first. In this case, I contacted both the hotel and group after our stay and received no reply or acknowledgment, which was extremely disappointing for a hotel of this level.

The hotel has strengths: excellent location, elegant design, and some helpful staff.

However, the service does not match the standard expected. There were repeated basic issues during our stay, including missing toiletries (such as toilet paper) and breakfast items like bowls not being available at normal hours, suggesting understaffing.

The most serious issue was dinner on our final night. Despite a confirmed 8:00 pm reservation, we were initially told it did not exist. After it was found, we waited around 45 minutes just to be seated and receive menus. We were travelling with an 8-year-old child, and despite repeatedly asking for his meal to be prioritised, it arrived after 10:30 pm. By then, the children were exhausted, and the food quality was also disappointing.

What was most concerning was the complete lack of response afterwards. No apology or follow-up was provided, which raises concerns about accountability and whether these issues are addressed.

2026-05-05 via Tripadvisor
T
Thomas solo_traveller gb
10
2026-05-04 via Nuitee
O
Olivia family_with_children ch
10
Schönes Hotel mitten in Porto
Pros:

Zentrale Lage, trotzdem ruhig. Gepflegtes Hotel, sehr aufmerksames Personal. Schöne Zimmer.

Cons:

für uns war es perfekt, aber für Leute mit Gehschwierigkeiten wohl eine Herausforderung, da viele Treppen. Müsste man bei der Buchung angeben.

2026-05-03 via Nuitee