Casa da Companhia Hotel & Spa, Vignette Collection by IHG

Hotels
•
Vignette Collection
9.5 (1332 reviews)
Rua das Flores n. 69 , Porto , PT
+351 22 976 1020

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (central, shopping street, bars/restaurants)
Beautiful, well-preserved heritage property
Spacious, breathtaking rooms with comfortable beds and modern controls
Friendly and helpful staff (upgrades, arrival tours)
Strong amenities: indoor pool, outdoor pool, steam room and sauna
Excellent breakfast with à la carte and buffet options
Cons:
One severe incident: last-minute cancellation of a prepaid booking and rude manager
Some guests found food/drinks mediocre for the price
Beds described as a bit too firm by one guest

Categories

Cleanliness
10
Multiple reviewers call the hotel 'beautiful' and 'Top in jeder Hinsicht' and praise the preserved heritage and facilities, indicating excellent cleanliness and upkeep.
Service
8.5
Mixed reports: several guests praise friendly, helpful staff, upgrades and guided arrival tours, but a severe negative incident (last-minute booking cancellation and a rude manager) reduces consistency of service.
Location
10
Repeatedly described as 'perfect', 'awesome', and on a great shopping street with bars and restaurants — clearly a standout strength.
Room Quality
10
Rooms described as spacious, breathtaking, very comfortable beds (electronic lights/curtains, attractive lighting and plant displays) — consistently high praise for room quality.
Amenities
10
Multiple mentions of indoor pool, steam room, sauna and outdoor pool plus well-preserved heritage facilities — amenities are highlighted as excellent.
Value for Money
8.5
Mixed: excellent breakfast and strong facilities support value, but the last-minute cancellation (financial cost) and a comment that some food is 'so so for the price' lower perceived value.
Food and Beverage
10
Breakfast described as 'amazing and tasty' with both à la carte and buffet options; while one guest called some food 'so so for the price', overall breakfast and F&B receive very strong praise.
Overall Experience
9
Majority of guests report outstanding, even breathtaking stays with great staff and facilities, but the extremely negative experience of a last-minute cancelled, fully-paid booking and poor handling by management lowers the overall experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Accommodation
Casa da Companhia Hotel, Vignette Collection is a 5-star hotel in the heart of Porto, offering elegantly furnished air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even feature a balcony for stunning views of the city.

Relaxation and Wellness
Indulge in ultimate relaxation at the hotel's spa and wellness centre, complete with outdoor and indoor swimming pools, a fitness centre, and a sauna. Unwind in the hammam after a day of exploring the city.

Dining and Entertainment
Start your day with a delicious continental breakfast and later dine at the hotel's restaurant or enjoy a drink at the bar. With a terrace overlooking the city, Casa da Companhia Hotel, Vignette Collection offers a perfect setting for a memorable stay.

Book now for a luxurious and rejuvenating experience at Casa da Companhia Hotel, Vignette Collection in Porto.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.5
Based on 1332 reviews
Cleanliness: 10
Service: 8.5
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 8.5
Food and Beverage: 10
Overall Experience: 9
A
Aine • couple • ie
1
Extremely Disappointing Experience – Avoid Booking This Hotel
Pros:

Nothing

Cons:

I booked this hotel for our trip to Porto approximately two months in advance and paid the full amount upfront. Despite contacting the hotel during the week of our stay, we were only informed by email on the morning of our flight that our booking had been cancelled.

This was completely unacceptable and left us in an extremely stressful and difficult situation. With only hours before our departure, we were forced to scramble to find alternative accommodation at the last minute, resulting in significant additional expenses and financial pressure.

To make matters worse, when I contacted the hotel by phone to seek an explanation, the hotel manager was rude, dismissive and extremely unhelpful. There was no genuine concern shown for the inconvenience or financial difficulties their last-minute cancellation had caused.

What was supposed to be an enjoyable and relaxing holiday was instead overshadowed by unnecessary stress, worry and financial strain, all because the hotel failed to honour a booking that had been made and paid for well in advance.

I would strongly advise anyone considering staying here to think twice. Based on our experience, a confirmed and fully paid booking offers no guarantee that your accommodation will actually be available. The lack of professionalism, poor communication and complete disregard for guests were deeply disappointing.

I certainly would never book with this hotel again and would not recommend it to anyone.

2026-10-28 • via Nuitee
K
kristy • couple • us
9
We would definitely stay here again and recommend to anyone visiting Porto
Pros:

Location was perfect.. hotel was beautiful and room was very spacious

Cons:

The food was so so for the price..

2026-10-27 • via Nuitee
J
Juliani • couple • us
9
We had a nice stay.
Pros:

The location was awesome. The room was nice.

Cons:

The beds were a bit too firm.

2026-10-17 • via Nuitee
D
Dr. Stefan • couple • de
10
Pros:

Top in jeder Hinsicht

2026-10-16 • via Nuitee
C
Corinne Katharina • extended_group • ch
9
2026-10-10 • via Nuitee
A
Andrew • couple • gb
9
2026-10-07 • via Nuitee
B
Beatrix • couple • hu
9
2026-09-15 • via Nuitee
A
Alexandra • couple • au
10
A breathtaking heritage stay ✨
Pros:

the heritage behind this hotel is astounding, and they’ve done an amazing job preserving it. the staff give you a tour on arrival and explain the history, which was such a lovely touch. beautiful facilities, lovely staff and a breathtaking room!! we genuinely didn’t want to leave. the bed was so comfortable, with electronic lights and curtains, gorgeous cove lighting and a stunning plant display. absolutely amazing stay!!

Cons:

nothing!!

2026-09-13 • via Nuitee
D
David • solo_traveller • gb
10
2026-09-11 • via Nuitee
M
mario • couple • br
10
2026-09-05 • via Nuitee
A
Audrey • couple • ie
10
Perfection,one of the best hotels I have been too
Pros:

Everything .The staff were so friendly and helpful.We arrived very late and they upgraded us to a lovely room
breakfast was amazing and tasty with à la carte and buffet service.
The indoor pool with the steam room and sauna was a dream after walking all day around the city
The outdoor pool was also lovely
Well done ,I would recommend this great hotel to everyone.Also fab location on a great shopping street with bars and restaurants

Cons:

I liked everything

2026-08-31 • via Nuitee
J
Juana • solo_traveller • es
10
2026-08-30 • via Nuitee
S
Saraiva • solo_traveller • pt
10
Excelente
Pros:

Casa da Companhia

Edifício:

A reabilitação do edifício foi feita com sensibilidade, sendo dado ênfase à estrutura original. Nota-se que houve cuidado na seleção dos materiais, tendo sido privilegiadas as madeiras nobres nos pavimentos, caixilharias de ferro feitas à medida, preservação do uso de granito trabalhado com cortes contemporâneos que dialogam na perfeição com o edificado do século XVI. O mesmo se aplica ao desenho de estruturas de ferro como a claraboia, situações de biombo ou de arrumos, e ainda painéis que servem, por um lado, de estrutura e, por outro, decorativos, onde há o cuidado de manter um desenho ritmado que dialoga com as pavimentações. O pormenor da entrada para o hotel é extremamente interessante: uma pala de ferro que anuncia o trabalho de desenho novo, criando um contraste expressivo muito equilibrado e elegante entre o antigo e o novo, como se a pala servisse de extensão e pronúncio da contemporaneidade que existe no interior do edifício. A cor utilizada transmite sensação de acolhimento e uma atmosfera mediterrânica.

Atmosfera:

Há um efeito muito bem conseguido no hotel: a capacidade de criar uma atmosfera envolvente, intimista, que se apresenta como um retiro e convida à tranquilidade, conseguindo na perfeição um distanciamento do bulício da cidade. Não se ouvem ruídos externos e, imediatamente, somos transportados para a atmosfera de ninho confortável, característica do hotel.

Funcionários:

Transmitem e concretizam, entregam uma experiência adaptada ao indivíduo, diferenciando grandemente o serviço, acima de tudo nos dias de hoje, onde facilmente um hotel pode ter 5 estrelas e pouco se destaca no serviço. O Sr. Rui Nora, desde o check-in, onde me fez uma visita guiada ao hotel não se ficando por detalhes operativos, foi a fundo, partilhando o seu conhecimento da história, a sua sensibilidade e, de uma forma elegante e contida.

Cons:

A carta de snacks poderia ser mais diversificada.

2026-08-29 • via Nuitee
K
Keith • couple • gb
5
Enjoyable but check and compare facilities before booking
Pros:

Location

Cons:

Cost and disappointing bar

2026-08-28 • via Nuitee
C
Corinne • family_with_children • fr
10
Qualité de tous les équipements
Pros:

L’emplacement, le personnel super , la qualité de la chambre et la piscine intérieure

2026-08-28 • via Nuitee
L
Lisa • couple • au
10
A really beautiful hotel, a great rooftop pool, amazing staff and delicious breakfast options. I would definitely stay h
Pros:

Such a great location, beautiful hotel and very friendly staff. Highly recommend!

Cons:

Nothing to dislike!

2026-08-26 • via Nuitee
H
Henk • couple • be
9
Schitterende hotel op top locatie
Pros:

Fantastisch hotel, uitzonderijk vriendelijk personeel, schitterende ligging, pal in het centrum van Porto en toch rustig. Zeer mooie en ruime kamers met alle comfort.

2026-08-24 • via Nuitee
S
Sinead • family_with_children • ie
8
2026-08-21 • via Nuitee
S
Sam • solo_traveller • gb
10
Fantastic stay in Porto
Pros:

The property’s history is very evident and the staff are proud of how old the building is. Perfect location to all main tourist destinations. Cannot fault

Cons:

Nothing

2026-08-17 • via Nuitee
G
Giulio • family_with_children • it
10
2026-08-14 • via Nuitee