The Convent Boutique Hotel

Hotels
8.9 (1584 reviews)
454 Great North Road , Auckland , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique decor
Cons:
Noise issues
Closed restaurant
Cleanliness concerns

Categories

Cleanliness
8.79
There are mentions of dust and a need for a deep clean in some rooms.
Service
9.76
Staff were reported as very helpful and friendly.
Location
9.8
Great location close to cafes and public transport.
Room Quality
8.75
Rooms feature unique decor but have noise issues and small size in some cases.
Amenities
8.28
Bar and restaurant were closed during the stay which was a common concern.
Value for Money
8.74
Some guests felt it was not worth the money for the size and condition of the rooms.
Food and Beverage
7.79
The restaurant and bar being closed impacted the dining experience.
Overall Experience
9.26
Mostly positive feedback with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:28

Property Description

Historic Charm and Modern Comforts
Step into a blend of historic charm and modern comforts at The Convent Hotel in Auckland. Located less than 1 km from Eden Park Stadium, this hotel offers free WiFi and boasts family rooms for a convenient stay.
Balcony Views and Cozy Amenities
Experience comfort in every corner with rooms equipped with a kettle, and for a touch of luxury, select rooms feature a balcony offering scenic views.
Convenient Location and Accessibility
Situated just 2.5 km from Auckland Town Hall and The Civic, explore nearby attractions like Aotea Square and Aotea Centre, both within 3 km. With Auckland Airport a short 16 km away, The Convent Hotel ensures a seamless travel experience.
Book now to indulge in a perfect blend of convenience and relaxation at The Convent Hotel.

Important information:

Extra beds are available for Triple Room upon request for an additional charge of USD 40 per bed. Please use the special request box when booking or contact the property directly using the details provided in your booking confirmation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 15 per person per night when using an available cot.
    People no matter the age stay for NZD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1584 reviews
Cleanliness: 8.79
Service: 9.76
Location: 9.8
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 9.26
P
Pavritha solo_traveller au
10
2026-05-27 via Nuitee
J
Jenna solo_traveller au
10
2026-05-25 via Nuitee
D
Deborah solo_traveller au
10
Beautiful, historic charm
Pros:

The hotel is one of a kind, interesting history, friendly staff.

Cons:

Nothing

2026-05-24 via Nuitee
K
Karen solo_traveller nz
10
Pros:

We highly recommend this Hotel and we will definitely stay here again.

We loved the old, convent building, which has been renovated to perfection.Amazing paintings, ornaments, statues and wall art and display cases with antique curiosities could be seen throughout the building.
There was a lovely, helpful man on reception.
Ava Restaurant is in the building.
A pizza shop 2 mins walk away by the bus stop.
There is good secure parking right behind the building, which we were able to reserve when we booked.

A quiet location 11 mins from the CBD.Our Uber was $11 into the Civic Center.

The room spacious.We chose one upstairs with a balcony view looking West .
It had a very comfortable, warm King sized bed.No aircon but it had a wall heater and to room was very warm.
A very large tiled shower,toilet and handbasin had beautiful copper fittings.The water pressure was very good.
Comfort 10/10
Cleanliness 10/10

Cons:

We liked everything.

2026-05-22 via Nuitee
J
Jacquie solo_traveller au
10
Pros:

A beautiful location with the best rooms our favourite of NZ

2026-05-22 via Nuitee
M
Michele family_with_children nz
8
Great location and enjoyable hotel for a staycation
Cons:

It was very different from anywhere we have stayed before. Loved the style and the decor. Lots of fantastic artwork and history in the building. We stayed in the mother superior room which was very spacious. There were a couple of things they could do lift it from shabby to chic. There was a chair with rips in the arms, chipped crockery and the lose cables under the TV. There was only one key which was inconvenient for four people. The staff were really warm and friendly. The location was spot on and only a few minutes away from the CBD. Would recommend and stay again.

2026-05-21 via Nuitee
J
JONATHAN solo_traveller nz
9
2026-05-20 via Nuitee
G
Gabija couple nz
8
Good in general, some things needs to be thought of
Pros:

We always stay here when in Auckland and it’s always so good!

Cons:

Couple things that needs to be fixed is shower head, the pressure is ridiculous, basically there is none - every time or every room that we stay in. The other thing that needs to be thought of is heating, especially in winter months, the wall heater doesn’t do anything! We were freezing both nights and my partner got a cold after our stay. For the price that we paid for two nights - it’s a bit disappointing.

2026-05-20 via Nuitee
J
Jyoteeka solo_traveller nz
9
2026-05-18 via Nuitee
T
Tammy extended_group ca
10
Pros:

I appreciated how quickly the staff responded to my inquiries. Also the decor was lovely, it artfully blends contemporary design with the rich architectural history of the building. Plus the location was good!

2026-05-18 via Nuitee
J
Jared solo_traveller nz
7
Cons:

Small rooms

2026-05-17 via Nuitee
J
Jan extended_group nz
9
Delightful stay. The Convent will be my go-to any time in the future I have to stay in the city.
Pros:

Breakfast? I didn't know about the breakfast! I enjoyed the little bar and the friendliness of the wait staff when we moved into the restaurant. But the highlight was the use of this heritage building. On point. Also, I appreciated the fact my partner was able to leave his bicycle in the front office over night. Its vintage look rather blended in very well I thought ;)

Cons:

I was completely happy but for the noise of the bathroom fan that kept going all night. I understand a fan is essential for a bathroom with no other ventilation but it would've been good to be able to turn off while trying to sleep. It wasn't that bad however, that I needed to dig out my earplugs.

2026-05-17 via Nuitee
M
Margaret couple nz
4
Terrible” but great location!!
Pros:

The location was great .

Cons:

Small room, no seating except on the bed. We stayed two nights and the cleaning of our room & change towels didn’t happen , had to go & ask for new towels, they were dumped on the bed & didn’t take the dirty ones away!!
Reserved a car park & that evening when we returned from the wedding “ no parks available “ had to park out on the busy road late at night” and no water in our rooms ( that should be a must) when we passed back our keys to leave “ the gentleman made no comments “ basically ignored us!!!

2026-05-16 via Nuitee
C
CLANCY couple au
3
Average, overpriced and not really like a hotel, more like a weird homestay, also rooms were uncomfortably small and clu
Pros:

They accepted my booking

Cons:

No reception - limited parking - pictures didn’t match room - internet suggested different reception times a
- waiter had to let me into my room

2026-05-14 via Nuitee
R
Robert couple gb
6
If you need to go to this area of Auckland then it is okay
Pros:

Location Staff were very helpful

Cons:

Was not very clean and no breakfast option

2026-05-14 via Nuitee
R
Robyn couple nz
9
Pros:

Great stay

Cons:

N/A

2026-05-14 via Nuitee
F
Frances family_with_children nz
8
Unique stay
Pros:

Character of hotel. Art, textiles, wooden floors

Cons:

Warm night & no air con so opening window only allowed noise from restaurant & neighbours balcony come into room

2026-05-14 via Nuitee
P
Pauline family_with_children nz
10
Comfortable, quiet and peaceful stay in a unique and interesting setting
Pros:

We have wanted to stay at The Convent Boutique Hotel for some time and an opportunity presented itself. It was perfect for what we needed for one night, although we would love to have stayed longer. The location was excellent with ease of access to the airport and the city and we appreciated the on-site parking. Our suite was comfortable and the beds absolutely divine. Great water pressure and temperature in the shower and all the basics covered to make it an easy stay in a unique setting. All our interactions with staff were easy, positive and helpful. We'd definitely stay again and next time, will hopefully be able to take advantage of on-site restaurant, Ada.

Cons:

In the cooler months, the room was a bit chilly. There is a panel wall heater, which is effective but patience is required. Not a bad virtue to practice, especially in an ex-convent!

2026-05-13 via Nuitee
C
Courtney couple us
10
My partner and I enjoyed our stay very much! Our room had enough space & storage, the bed was comfortable, the showe
Pros:

Fun mix of historical and modern.

Cons:

No complaints!

2026-05-13 via Nuitee
R
Rebecca couple nz
10
2026-05-13 via Nuitee