Holiday Inn - Lusaka by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (388 reviews)
Cnr Birdcage Walk and Haile Selassie Avenue , Lusaka , zm

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and pleasant environment
Good value for money
Cons:
Breakfast service issues
Location not ideal for some guests
Distance to amenities

Categories

Cleanliness
9.15
General sentiment noted for clean spaces and rooms.
Service
9.99
Positive mentions of staff friendliness and helpfulness.
Location
8.66
Location received mixed feedback with some mentions of distance to attractions.
Room Quality
9.61
Positive feedback on room quality, spacious and clean.
Amenities
8.64
Amenities mentioned as standard, with some limitations noted.
Value for Money
9.6
Guests felt it was a good value with service reflecting the price.
Food and Beverage
8.15
Some complaints regarding breakfast service.
Overall Experience
9.82
Overall positive experience with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Luxurious Accommodation
Holiday Inn - Lusaka, an IHG Hotel offers air-conditioned rooms with modern amenities like flat-screen TVs, private bathrooms, and even kitchens in selected rooms. The hotel's city views and terrace add to the charm of the stay.

Top-Notch Facilities
Enjoy a refreshing swim in the outdoor pool, stay active in the fitness centre, or unwind in the shared lounge. The hotel also provides free WiFi, room service, and luggage storage for utmost convenience.

Delicious Dining Options
Start your day with a buffet breakfast or opt for a continental or Full English/Irish breakfast. Guests can also savor meals at the on-site restaurant or grab a drink at the bar.

Experience comfort and luxury at Holiday Inn - Lusaka, an IHG Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 388 reviews
Cleanliness: 9.15
Service: 9.99
Location: 8.66
Room Quality: 9.61
Amenities: 8.64
Value for Money: 9.6
Food and Beverage: 8.15
Overall Experience: 9.82
N
Naamnani • couple • tz
8
Pros:

close to most locations and despite the road works the travel times where practical and predictable due to the hotel location

2026-07-01 • via Nuitee
V
victoria • solo_traveller • ng
8
Great stay
Cons:

The walls were thin and I could hear the guys upstairs and beside me

2026-06-29 • via Nuitee
O
Olivier • solo_traveller • rw
10
Pros:

Clean

2026-06-28 • via Nuitee
O
Olivier • solo_traveller • rw
10
Pros:

Clean

2026-06-28 • via Nuitee
J
Joe • solo_traveller • zm
8
2026-06-28 • via Nuitee
O
Olivier • solo_traveller • rw
10
2026-06-27 • via Nuitee
T
Tanyaradzwa • solo_traveller • zw
9
2026-06-27 • via Nuitee
A
Alice gondwe • solo_traveller • zm
9
Pros:

Hotel staff. Very pleasant and welcoming

Cons:

None

2026-06-25 • via Nuitee
C
CHATANGA • solo_traveller • zw
9
2026-06-24 • via Nuitee
R
Rowena • solo_traveller • zm
8
2026-06-24 • via Nuitee
M
Melissa • solo_traveller • nl
6
Pros:

Was schoon. Kamer personeel erg vriendelijk.

Cons:

Erg duur, moest 50 euro extra betalen omdat ik vroeger in wilde checken, is me nog nooit gebeurd. Tuurlijk, je kan het vragen, maar dan kom ik hier niet meer terug..:) de kamer is vrij, waarom zou je zoveel extra vragen.
Ontbijt was ook nog eens 30 euro erbij. Qua vibe en service niet perse het geld waard. Douche duurde erg lang om op te warmen

2026-06-22 • via Nuitee
D
Dominica • solo_traveller • zm
10
2026-06-21 • via Nuitee
F
fnatsis • extended_group • za
10
2026-06-14 • via Nuitee
N
Nilanjan • solo_traveller • in
8
Had a good, pleasant
Pros:

BF Options were limited, but manageable.

Cons:

Room service seeks immediate payment either by cash or card instead of in room settlement during check out.

2026-06-10 • via Nuitee
J
Julie • solo_traveller • cd
9
Pros:

I had a wonderful time during my two nights here. The service and experience were truly amazing. I would definitely come back!

2026-06-10 • via Nuitee
W
wei • solo_traveller • cn
7
2026-06-09 • via Nuitee
G
Givers • solo_traveller • zm
9
Pros:

Cleanliness and the staff

Cons:

The lotion had run out. I was hoping it would be replaced the next day, but it wasn't.

2026-06-07 • via Nuitee
C
Cliff • family_with_children • zw
9
My stay was good.
Pros:

Location, cleanliness, hospitable staff at the reception. There is an excellent garden and the flowers are so refreshing.

Cons:

Bathroom extraction was not working.

2026-06-06 • via Nuitee
S
Sylvester • solo_traveller • ch
10
Pros:

One best place to be. Clean. Quiet. Breakfast. Try Tilapia fish here and you will thank me later!

2026-06-06 • via Nuitee
M
Martin • solo_traveller • ke
9
Pros:

Very clean

Cons:

Nothing

2026-06-05 • via Nuitee