Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beachfront / near sea location
Very clean and spacious rooms
Friendly, attentive staff (several named)
Multiple pools including water slide
Kids' Club and family-friendly facilities
Rosalyn Spa and wellness options
Peaceful property and good soundproofing
Good restaurant service and beachside dining
Lovely outdoor relaxation areas and lake
Cons:
Limited on-site parking (parking along the road)
Perception of high price (one guest noted costlier rates despite a discount)

Categories

Cleanliness
9
Multiple reviews explicitly state rooms and property are very clean and neat; cleanliness noted as a highlight.
Service
9.5
Staff repeatedly praised (friendly, helpful), with several named employees and positive reports from check-in, bell staff and restaurant service.
Location
8.8
Excellent seaside/beachfront location and pleasant lakes/sea zones, but guests noted limited on-site parking which reduces convenience.
Room Quality
9.2
Rooms described as spacious, comfortable, well-equipped with good soundproofing and relaxing environment.
Amenities
9.3
Strong amenities mentioned: multiple pools (including family slide), Kids’ Club, Rosalyn Spa, lakes and beachside relaxation areas; widely enjoyed by families.
Value for Money
7.5
Mixed signals: one guest mentioned the price was high (though they received a discount), so perceived value is slightly below other aspects.
Food and Beverage
9
Restaurant and beachside dining praised, with excellent service from named staff and positive dining experiences reported.
Overall Experience
8.1
Overall very positive and family-friendly stays with many guests saying they'd return or recommend; minor drawbacks (parking, price) slightly lower the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Luxurious Accommodation

Pullman Khao Lak Resort offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private balcony. Guests can enjoy a comfortable stay with 24-hour front desk service and free WiFi throughout the property.

Culinary Delights

Indulge in a variety of dining options at the resort's restaurant, serving Italian, Pizza, and Seafood cuisine. Special dietary requests can be accommodated, ensuring a delightful culinary experience for all guests.

Relaxation and Recreation

Unwind at the sauna, enjoy a game of table tennis, or explore the area with complimentary bike rentals. With an outdoor pool, fitness centre, and Sairung Waterfall nearby, there's no shortage of relaxation and activities at Pullman Khao Lak Resort.

Book your stay now at Pullman Khao Lak Resort for an unforgettable getaway experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 563 reviews
Cleanliness: 9
Service: 9.5
Location: 8.8
Room Quality: 9.2
Amenities: 9.3
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.1
P
pascal • family_with_children • fr
8
Pros:

Breakfast, piscine

Cons:

Trop loin du centre de khao lak et trop peu de moyen pour y aller

2026-11-07 • via Nuitee
R
RudJam • family_with_children • om
10
2026-11-05 • via Nuitee
A
Anna • couple • th
10
Отличный отель у моря
Pros:

Прекрасный отель около моря, чистые и просторные комнаты, озеро с лилиями и чудесные зоны отдыха около моря!

Cons:

Я бы хотела больше парковочных мест. Возможно , отель рассчитан на приезжих туристов, которые берут трансфер из аэропорта. Мы приехали с Пхукета и поставить авто было некуда, только за пределами отеля вдоль дороги

2026-10-25 • via Nuitee
N
Nattranon • family_with_children • th
10
สระว่ายน้ำดีมาก ห้องสะอาด กว้างขวาง
Pros:

ห้องกว้าง เตียงใหญ่ สิ่งอำนวยความสะดวกดีมาก มีครบ มีอ่าง สะดวกสบาย สระว่ายน้ำดีมากกกกกค่ะ ลูกชายชอบมาก พนักงานบริการดี

Cons:

ไม่มี

2026-10-25 • via Nuitee
S
Sujittra • family_with_children • th
8
2026-10-18 • via Nuitee
E
Elizabeth • family_with_children • th
10
2026-10-17 • via Nuitee
D
David • family_with_children • th
8
2026-10-10 • via Nuitee
F
Farhan • solo_traveller • pk
10
Excellent I will come back again and again
Pros:

It is very neat and clean
Staff is super friendly and always willing to help
I initially booked for 2 nights but extended my stay for
3 more nights . Although price was high but the hotel
gave me special discount without asking . What a lovely gesture of hospitality.
The property is very peaceful . Usually the beach front properties has certain smell but this property has none . Beautiful pool . Best place for families.

Cons:

None

2026-10-09 • via Nuitee
B
Bozena • solo_traveller • pl
10
2026-10-07 • via Nuitee
M
Michel Steve • extended_group • fr
7
2026-09-19 • via Nuitee
J
Jan-Joost • family_with_children • nl
10
2026-08-30 • via Nuitee
R
ramis878 • Family
10
Restaurant
Pros:

I had a great experience with the restaurant especially the service the girls: namthip, tee and aew were super nice and made me feel very welcome

2026-08-29 • via Tripadvisor
9
912onanongs • Couples
10
Anniversary trip
Pros:

I truly enjoyed my stay at Pullman Khao Lak Resort and would definitely come back again. Highly recommended ! The staff were very friendly . Thanks you Nan and Frame our bell man .

2026-08-29 • via Tripadvisor
4
461kamalam • Couples • Phuket
10
Nice hotel with nice room.
Pros:

Nice hotel with a beautiful environment. Although we only stayed for one night, we had enough time to enjoy the pools, restaurants, and especially Rosalyn Spa, which was the highlight of our stay.

The lady at check-in was very welcoming, and the bellboy was friendly and helpful. Khun Kathy was always smiling and made us feel very welcome.

Most importantly, we really appreciated how quiet the room was and the excellent soundproofing. It made our stay very relaxing and comfortable.

We will definitely be back!
( Milky from room 7304)

2026-08-29 • via Tripadvisor
_
_C3407ID • Family • Thailand
10
Wonderful family getaway
Pros:

We spent 2 days and 1 night at the hotel with our family and our two young children, and we had such a wonderful experience!
The staff provided excellent service and were very friendly and attentive throughout our stay. The hotel is spacious and very family-friendly, with plenty of room for children to play and enjoy themselves.
The Kids’ Club was a big hit with our little ones—they absolutely loved it! There is also a large swimming pool with a fun water slide, which kept the kids entertained for hours.
We also really enjoyed the restaurant right by the beach. Being able to have a meal while enjoying the beautiful seaside atmosphere was such a lovely experience.
Our room was very spacious and comfortable, and the hotel had everything we needed for a relaxing family getaway.
Overall, it was a wonderful 2-day, 1-night family trip. The kids had so much fun, and we parents were able to relax and enjoy quality time together. We would definitely recommend this hotel to families with young children! ❤️

2026-08-24 • via Tripadvisor
S
sbirr8 • Solo travel • Singapore
10
Beautiful resort great value
Pros:

The entrance/lobby makes a welcoming first impression. Deluxe Garden room was spacious and comfortable although mattress a little too firm. The room had a bathtub which is rare to find in standard hotel rooms. Ask for corner room which had partial view of the ocean from good-size balcony.

Excellent value in the off-season - weather good but beach closed due to dangerous conditions. The location is a bit further away from main Khao Lak and there’s no shops or restaurants nearby. However, the food at the resort is reasonably priced.

One of the best resorts at Khao Lak.

2026-08-21 • via Tripadvisor
S
Sarah • couple • jp
9
More than worth what we paid for.
Pros:

The pools were all amazing. Especially the villa pool x which was the biggest private pool I've ever seen.
The breakfast buffet was also wonderful with so many good quality options.

Cons:

Some things in the room were in disrepair. It didn't affect our enjoyment, but it did show that they needed to do some upkeep. For example the scale in the room didn't work, some planks on the back deck were warped with the corners lifted, and the bathtub leaked a bit from the bottom when it was filled too high.
However none of these things stopped us from enjoying the room to the fullest.

2026-08-19 • via Nuitee
R
Rachel • couple • us
10
2026-08-19 • via Nuitee
B
Bruce • couple • nz
8
Great relaxing holiday
Pros:

Facilities and staff fantastic

2026-08-18 • via Nuitee
G
GlobeTrotting798328 • Family • Chiang Mai
10
A great break away from Phuket
Pros:

A great hotel with lots to do even in low season. The breakfast was full of choice and the quality was great. Our 3 year old had lots of fun in the various pools and water slides. A special mention to Khun Nan who took very good care of us from our electric buggy drop off to securing parking for our car - awesome service!

2026-08-16 • via Tripadvisor