Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful resort
Friendly staff
Great location
Cons:
Cleanliness issues in cabanas
Food not suitable for everyone

Categories

Cleanliness
8.2
Some mention of cleanliness issues with cabanas.
Service
9.2
Staff are consistently described as friendly and helpful.
Location
8.7
Good location with access to nearby attractions.
Room Quality
8.7
Rooms are described as nice and spacious.
Amenities
8.7
Facilities are highlighted as family-friendly and well-maintained.
Value for Money
8.7
Perceived good value based on service and amenities.
Food and Beverage
8.2
Mixed feedback on food, with some dishes too spicy.
Overall Experience
9.2
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:40

Property Description

Luxurious Accommodation

Pullman Khao Lak Resort offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private balcony. Guests can enjoy a comfortable stay with 24-hour front desk service and free WiFi throughout the property.

Culinary Delights

Indulge in a variety of dining options at the resort's restaurant, serving Italian, Pizza, and Seafood cuisine. Special dietary requests can be accommodated, ensuring a delightful culinary experience for all guests.

Relaxation and Recreation

Unwind at the sauna, enjoy a game of table tennis, or explore the area with complimentary bike rentals. With an outdoor pool, fitness centre, and Sairung Waterfall nearby, there's no shortage of relaxation and activities at Pullman Khao Lak Resort.

Book your stay now at Pullman Khao Lak Resort for an unforgettable getaway experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for THB 1,765 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
G
GrandTour43014695539 • Couples
10
Very relaxing
Pros:

Ton and Son yi gave us a 60 min massage. Came out feeling very relaxed.

2026-07-25 • via Tripadvisor
P
PATRICK • solo_traveller • fr
9
Très bel hôtel avec des prix très bas hors saison !
Pros:

Très belle chambre, grande, petit déjeuner, excellent et très varié, possibilité de charger votre véhicule, personnel au top.

Cons:

La carte du room service pour dîner avant 22h30 est très limitée et il n’y a pas de dessert

2026-07-25 • via Nuitee
S
Suzyzoli • Couples • Gold Coast, Queensland
10
Beautiful, relaxing holiday
Pros:

We had a beautiful holiday in this beautiful resort.
Great food, friendly staff, fantastic massages ( thank you Tom and Sunny ).

2026-07-24 • via Tripadvisor
4
462thembim • Solo travel
10
Amazing experience
Pros:

The location was great.
I felt very relaxed in a calm atmosphere
Beautiful and very clean rooms with a lot of space
The experience was worth it. Great value for money
Very friendly staff and always ready to help
Beautiful fragrance all around and clean
Kitty gave me an exceptional experience, was very patient and tendered to all my needs

2026-07-23 • via Tripadvisor
C
carolinesS5363GO • Family
10
Soothing Massage
Pros:

I had a very good and soothing experience .My visit to Thailand was complete because of this massage done by Five and Jenny .Thank you so much

2026-07-23 • via Tripadvisor
H
H1615ITsallym • Friends getaway • Gwandalan, New South Wales
10
I would definitely return
Pros:

As my 3rd trip to this region the Pullman is a little further out of town but it didn’t impact our holiday much. It seems to be a family friendly resort but it was not crowded so this wasn’t a problem for us as mature adults. The food selection was similar to other places I have stayed in although they done put allergen notices on the foods. I’d like to make a special mention of Party and Mew in the pool bar area who made delicious cocktails every day, and Rose, chef Andy and the other kitchen dining room staff who were all so helpful and kind. It was amazing value for money and I would happily return.

2026-07-22 • via Tripadvisor
C
Casper • family_with_children • ae
9
Pros:

The kids facilities was great

Cons:

We was not a ln “all inclusive” customer. That on occasions seems to be a disadvantage

2026-07-22 • via Nuitee
P
P4986RJninar • Couples
10
Relaxing
Pros:

Pool bar excellent service with Mew and Part!

2026-07-21 • via Tripadvisor
4
434michaelm434 • Solo travel
10
Great massage
Pros:

Amazing massage from sunny. Great pressure and pace. Work on parts that needed it

2026-07-21 • via Tripadvisor
N
nbc3437 • Couples • Gisborne, Macedon Ranges, Victoria
10
The best massage!
Pros:

Great massage from Runya & Five couples massage, they were excellent! Definitely recommend!

2026-07-21 • via Tripadvisor
A
AllisonD729 • Solo travel
10
Lovely head treatment with Natty
Pros:

Perfect, peace ful , great service

2026-07-21 • via Tripadvisor
T
tahiri_momo • Family • Agadir, Souss-Massa
10
Just a true haven of peace
Pros:

After a bad experience in Phuket, discovering the Pullman Khao Lak was pure joy for our family. The hotel is beautiful, very well-maintained, and ideally located right on the beach.
The biggest highlight is the incredible professionalism of the entire staff (porters, reception, restaurants, entertainment team...). A huge thank you to the wonderful Honey at reception, the kind Fatima , and everyone else whose names we forgot but who were just as amazing. We also truly appreciated the lovely encounter with the owner and his son Mickael.
A perfect paradise that our whole family highly r on ecommends!

2026-07-20 • via Tripadvisor
9
988prinl • Friends getaway
8
Great hotel Great location
Pros:

Great location! It’s definitely a bit far from the city, but if you're looking for a quiet and cozy getaway, this is the place to be. The staff are super friendly, professional, and helpful. Breakfast was delicious with lots of variety. We had a small issue with the lights in our room, but the team handled it flawlessly and a technician fixed it in no time. The Roslin Spa is amazing.

2026-07-18 • via Tripadvisor
J
J7199BPrebeccao • Couples
10
Day Spa massages
Pros:

Thank you to Ton and Five who gave us the most sensational massages in the Day Spa.

2026-07-17 • via Tripadvisor
T
tracymE8124YI • Family
10
Nice family time. Beautiful hotel. Remote location.
Pros:

We had a beautiful stay at the Pullman. The rooms were clean. The service excellent. The restaurants were OK but with location being so remote, you do get a bit bored after a while eating from the same menus.

The pool bar was excellent, perfectly positioned for the afternoon sun. Outstanding service every time from Party and Mew, huge shout out too them for being attentive, super friendly and caring. ❤️

2026-07-16 • via Tripadvisor
T
tle_thiti • Friends getaway • Bangkok
6
คิดว่าที่นี่ ด่านแรกตรงFront เป็นที่มีปัญหามากที่สุดมาตลอด
Pros:

เป็นที่ที่มากี่รอบก็มีเรื่องให้งงตลอด สงสัยแต้มบุญกับที่นี่จะไม่มี แต่พังงามีตัวเลือก2ที่ก็ต้องวนๆ รอบนี้ไม่มีโทรมาหาก่อน เหมือนทุกครั้ง มาถึงประมาณเที่ยงๆ ห้องยังไม่ได้ รอบ่าย2 นั่งกิน Afternoon tea กับกดบัตรคอนเสิร์ตรอไปพลางๆ

Platinum
upgrade deluxe Pool Access > Family Suite Pool Access
welcome เบียร์2ขวด ( มากี่รอบก็ไม่เคยได้ไวน์กับเค้าสักครั้ง)
afternoon tea 1ครั้งที่lobby 14.00-16.00 เครื่องดื่มได้คนละ1แก้ว เหมือนเดิม
breakfast เซ็ทผลไม้+sparkling wine ทุกวัน ห้องอาหารดีขึ้นสำหรับการจัดการ หลังจากที่คราวที่แล้วไม่ไหวมาก ตอนนี้ปิดแล้วปิดประตู เปิดแอร์ แต่ไลน์อาหารน้อยลงแบบเห็นได้ชัด
Fitness เสียบการ์ด เปิดแอร์ด้วยนะครับ ถ้าไม่มีเสียบไว้ไม่งั้นร้อน ไม่มีไฟ ที่นี่มีซาวน่าเผื่อใครว่างๆ

ยัง Jackpot แตกเหมือนเดิม แต่เทียบกับครั้งก่อนๆอันนี้นิดหน่อย แค่ประตูห้องน้ำเสียพังไปเลย เข้าไม่ได้ กับแอร์ไม่เย็น ต้องเรียกช่างมาซ่อม เปลี่ยนใหม่ แต่ที่เพื่อนงงสุดอันนี้เพื่อนไม่เคยมาที่นี่ พาเพื่อนวนมาเที่ยวแทบทุกกลุ่ม วนรถมาจอดช่วงคนไม่เยอะเลย ยังไม่มี Bellboy มาทักทายเลย ไม่ช่วยยกกระเป๋าไม่ว่า แต่เพื่อนบอกคือจะไม่มาอะไรหน่อยหรอ เลยบอกชินแล้ว นี่เลยคิดว่าที่นี่ ด่านแรกตรงFront เป็นที่มีปัญหามากที่สุดมาตลอด

2026-07-15 • via Tripadvisor
B
BiancaG524 • Friends getaway • Melbourne, Victoria
10
Holiday bliss
Pros:

Natty and Five did a brilliant job the head massage from Five was delightful very strong hands

2026-07-14 • via Tripadvisor
7
746manahilk • Family
8
Best massage!
Pros:

Loved the massage by Sunny. The receptionist Natty also very kind.

2026-07-14 • via Tripadvisor
S
sarahfG9364GC • Couples • Perth, Greater Perth, Western Australia
10
Relaxing
Pros:

So relaxing. Five was welcoming, listened to my preferences and hit every spot beautifully

2026-07-14 • via Tripadvisor
C
C2321GYemilys • Couples • New Zealand
10
Honeymoon
Pros:

Wonderful massage from Five, Runga and lovely receptionist Natty. Thank you!

2026-07-14 • via Tripadvisor