The Seafront Hotel by Compass Hospitality

Hotels
•
Compass Hospitality
7 (1420 reviews)
The Promenade , Llandudno , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
5.71
The hotel was reported to be not clean and worn out, with stained towels and carpets.
Service
7.68
Staff were friendly and available, but some reviews noted a lack of enthusiasm from the staff.
Location
8.22
The location was frequently described as excellent, with beautiful views.
Room Quality
6.67
Rooms were described as small and outdated, with issues like cold bathrooms and creaky floors.
Amenities
6.2
Some amenities like the heater and television were inadequate, but breakfast options were good.
Value for Money
7.16
Value for money was mentioned positively, but there were complaints regarding room quality.
Food and Beverage
7.21
Breakfast was mentioned positively, though some thought it could be warmer.
Overall Experience
7.18
Overall stays were described as adequate but mixed, with some customers indicating they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Beachfront Luxury

Prime Location: Located just 70 meters from Llandudno North Shore Beach, The County Hotel offers a perfect seaside getaway.

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, free WiFi, and private bathrooms in each room. Some rooms even offer stunning sea views.

Delicious Dining: Indulge in a variety of breakfast options, including buffet, continental, or Full English/Irish, to start your day right.

Ready to experience beachfront luxury at The County Hotel? Book your stay now and make unforgettable memories by the sea.

Important information:

When booking 5 rooms or more, different terms and conditions will apply.

Please note the following Group and long stay Policies:

- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking

This payment is non - refundable and non - transferable.

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 1420 reviews
Cleanliness: 5.71
Service: 7.68
Location: 8.22
Room Quality: 6.67
Amenities: 6.2
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.18
M
Matthew • solo_traveller • gb
7
2026-09-19 • via Nuitee
P
Pasquale • solo_traveller • gb
6
Pros:

Great Location right on the seafront

Cons:

Very dated & match box single room

2026-09-18 • via Nuitee
C
Claire • solo_traveller • gb
9
The staff were friendly and helpful.
Pros:

Very comfortable and clean.

Cons:

The shower wasn’t working.

2026-09-18 • via Nuitee
T
Tony • solo_traveller • gb
10
Pros:

The staff are very helpful and friendly nothing is too much trouble.

Cons:

Nothing

2026-09-17 • via Nuitee
D
Daviselrey • solo_traveller • gb
10
Pros:

Extremely helpful staff, friendly, down to earth.. Changed my room immediately due to a drone noise from ventilation fan..

2026-09-17 • via Nuitee
P
Paul • couple • gb
2
Great location, great staff, unclean and no sleep the bed and mattress were that poor!
Pros:

Location, staff

Cons:

Mattress, bed, decor

2026-09-17 • via Nuitee
M
Michelle • family_with_children • gb
4
2026-09-17 • via Nuitee
A
Angela • couple • gb
7
It was ok for a short 3 day stay booked last minute, but probably will not stay here again.
Pros:

The bar, restaurant and entertainment was brilliant.

Cons:

Location was a bit far out from the centre of everything which meant lots of long walks & aching legs!

The twin room we stayed in was very small and cramped, and very basic.

2026-09-16 • via Nuitee
D
Deborah • solo_traveller • gb
4
Pros:

The staff were lovely as was the food

Cons:

The room was in disrepair. Cracked ceiling and wall. Chunks of wood missing around the door. Mold around the shower and the tap in the bathroom was loose .a chunk of plaster missing on a corner of the wall. I asked if they had a different room but she said they were fully booked. We cut our holiday short and went home on the Wednesday.

2026-09-15 • via Nuitee
L
Linda Maria • solo_traveller • zw
10
Pros:

The room was as advertised on the website so that was great. The location was excellent as we had come for a wedding close by the hotel. The food was amazing,delicious and well presented. The room was clean and comfortable. Staff was friendly and respectful. We had a lovely stay and will be back again to this hotel.

Cons:

Nothing to fault

2026-09-14 • via Nuitee
G
Gareth • solo_traveller • gb
9
Stayed 3 times now at this property , I would stay again
Pros:

Breakfast was very good , A lot to chose from

Cons:

Everything was ok

2026-09-14 • via Nuitee
P
Peter • solo_traveller • gb
4
2026-09-13 • via Nuitee
M
MARGARET • couple • gb
5
2026-09-13 • via Nuitee
C
Carol • solo_traveller • gb
9
Pros:

Everything about the hotel was exceptional .

Cons:

Could we have two coffee/tea machines at breakfast

2026-09-12 • via Nuitee
J
Joseph • solo_traveller • gb
8
Peaceful
Pros:

Staff were nice and helpful

2026-09-11 • via Nuitee
M
Margaret • couple • gb
8
Comfortable, enough space in the room, but not any drawers to keep small items in
Pros:

Room only booking, although breakfast was available if we wanted it but thought the price was a bit too high (14.99 each).

Cons:

Not much room in the bathroom to put toiletries etc, surprised they have ceased to put small toiletries, using only soap dispensers cause to shower and sink (which was very small, I might add). Cleaners only came into room if needed, no daily change of towels/bedding unless you request them from reception. This was not a problem for us.

2026-09-11 • via Nuitee
J
Judy • couple • gb
5
It was a break but not one I would be repeating at this hotel
Cons:

The lift was too small to take wheelchair and very rickety only taking 2 people at a time.
We were on top floor and corridors were small and tight , stairs were not good. I can't believe this hotel is suitable for elderly as even the steps were too steep to the entrance so not very good for anyone with health issues.
Room was tired, curtains not fitted to rail, window broken.
Room very cold as no heating even though reception said it was on timer. Reception sent plug in heater to room which was appreciated .
No pressure on shower and taps fell off in hand.

2026-09-11 • via Nuitee
S
Sarah • couple • gb
8
2026-09-11 • via Nuitee
A
Ann • couple • gb
7
Accommodation acceptable, sea view very nice, but hotel needs lots of refurbishment
Pros:

Staff very friendly. Breakfast acceptable. Felt this hotel catered more for coach parties than private guests like ourselves.

Cons:

The restaurant choices, apart from breakfast were very limited and very small time frame in which to eat due to coach parties taking preference

2026-09-09 • via Nuitee
K
Kirkman • solo_traveller • gb
7
Pros:

Easy check in and clean.

Cons:

Bathroom plug didnt work properly.

2026-09-09 • via Nuitee