Hotel Müller - mountain lodge

Hotels
9.4 (277 reviews)
Via Maistra 202 , Pontresina , ch

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern rooms
Value for money
Good food
Cons:
Service during peak times can improve
Some amenities need enhancement

Categories

Cleanliness
9.35
Overall sentiment indicates the rooms are very clean and well maintained.
Service
9.85
Guests frequently mention friendly and helpful staff.
Location
9.35
The hotel is praised for its central location, great access to local attractions.
Room Quality
9.35
Modern and comfortable rooms are highlighted in several reviews.
Amenities
8.35
Amenities have been described as adequate, with some suggestions for improvement.
Value for Money
9.85
Multiple comments emphasize good value for the services provided.
Food and Beverage
9.35
Consistently good reviews about breakfast and dinner offerings.
Overall Experience
9.75
General satisfaction of guests reflects a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:06

Property Description

Luxurious Spa Facilities

Indulge in relaxation at the Hotel Müller - Mountain Lodge's spa, offering a sauna, steam bath, and hot tub. Unwind after a day of adventure in the mountains and pamper yourself with rejuvenating treatments.

Culinary Delights

Savor a variety of dining experiences at the hotel, from traditional Italian cuisine at the à-la-carte restaurant to a selection of whiskies at the bar. Enjoy buffet breakfasts, 4-course dinners, and snacks in a cozy and inviting atmosphere.

Family-Friendly Amenities

Create lasting memories with your family at the hotel, where children can enjoy the outdoor playground and indoor playroom. With picturesque mountain views from stylish rooms, including family-friendly options, everyone is sure to have a memorable stay.

Experience luxury, comfort, and family fun at Hotel Müller - Mountain Lodge. Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that the restaurant is closed on Mondays and Tuesdays from mid-October to first of December . We do not serve half board during this period.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for CHF 40 per person per night when using an available extra bed.
    People 17 years old and over stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 277 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 9.75
E
Eliane • couple • ch
10
Perfektes, charmantes Hotel mitten in Pontresina.
Pros:

Es war super. Grosses Zimmer gegen den Innenhof. Sehr ruhig, sauber. Täglich wurde das Zimmer gemacht. Schönes Restaurant, toller Frühstücksbereich sowie gemütliche, moderne Bar und sonnige Terasse. Spa ist klein aber fein. Das Personal war super höflich, hilfsbereit und zuvorkommend. Wir waren positiv überrascht, dass der Bergbahnenpass kostenlos mitdabei war und wir Tickets fürs nahegelegene Hallenbad erhielten. Die Busstation ist nur 5min vom Hotel entfernt - man gelengt von dort überall hin.

Cons:

Nichts. Alles TOP.

2026-06-20 • via Nuitee
G
Galina • extended_group • nl
10
We are very satisfied with our stay and truly appreciated the excellent service and warm hospitality
Pros:

The receptionist was exceptionally friendly, welcoming, and always greeted us with a warm smile. We were also delighted that the hotel provided us with a transfer service several times, which made our stay even more comfortable and enjoyable. We truly appreciated such kindness and hospitality.

2026-06-19 • via Nuitee
A
andrea • solo_traveller • it
9
2026-06-19 • via Nuitee
U
Upi • solo_traveller • ch
9
2026-06-16 • via Nuitee
S
SERENA • couple • us
10
Highly recommend
Pros:

Great location, very comfortable and I appreciate it is a small boutique hotel.

Cons:

Nothing

2026-06-16 • via Nuitee
L
Lara • couple • ch
9
2026-06-14 • via Nuitee
D
Danny • family_with_children • nl
10
Excellent peaceful location to enjoy the snow.
Pros:

As always, very good!

2026-05-03 • via Nuitee
H
Hanspeter • solo_traveller • ch
10
2026-04-27 • via Nuitee
R
Rita • solo_traveller • pt
10
2026-04-07 • via Nuitee
E
Erica • solo_traveller • ch
8
2026-04-05 • via Nuitee
F
FerK • solo_traveller • ch
10
2026-03-22 • via Nuitee
H
Heidi • couple • ch
9
Super Lage und sehr freundliches Personal, gerne wieder
2026-03-22 • via Nuitee
G
Gaby • family_with_children • ch
9
Es war ein rundum schöner Aufenthalt.
Pros:

Super Frühstück mit frischen Früchten und feinen Brotsorten. Das Personal ist sehr freundlich und hilfsbereit.

Cons:

Die Bettdecken
könnten etwas flauschiger sein. Und im Zimmer war es extrem warm, obschon wir den Temperatur- Regler herunter gedreht haben.

2026-03-20 • via Nuitee
B
Bernhard • family_with_children • ch
9
Pros:

Freundliches und kompetentes Personal, sauberes und stilvoll eingerichtetes Zimmer, sehr gute Küche, familienfreundlich, Preis-Leistung fair, sehr gute Atmosphäre (Infrastruktur sowie Personal sehr gut)!

2026-03-17 • via Nuitee
E
Eva Ti • solo_traveller • ch
10
Wunderbarer Aufenthalt, vielen Dank für alles!
2026-03-17 • via Nuitee
A
Anka • solo_traveller • ch
10
2026-03-14 • via Nuitee
T
TRAVIS • extended_group • th
10
Top quality service
Pros:

I am unable to comment as we were unable to stay at the hotel due to last minute issues with our room. Despite being unable to stay at the hotel, the staff were extremely friendly and helpful and we came to a compromise to resolve the unfortunate situation, they went great lengths to take care of us. The hotel looked nice and we wish we could have stayed there, but can rate their service as exceptional and inform from appearance the hotel looked really nice. All staff were exceptional.

Cons:

N/A

2026-03-12 • via Nuitee
H
Heinz • extended_group • ch
9
2026-03-10 • via Nuitee
R
Regula • couple • ch
9
2026-03-10 • via Nuitee
G
Gabriela 🙋‍♀️ • solo_traveller • ch
8
2026-03-08 • via Nuitee