Hotel Müller - mountain lodge

Hotels
9.4 (313 reviews)
Via Maistra 202 , Pontresina , CH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern rooms
Value for money
Good food
Cons:
Service during peak times can improve
Some amenities need enhancement

Categories

Cleanliness
9.35
Overall sentiment indicates the rooms are very clean and well maintained.
Service
9.85
Guests frequently mention friendly and helpful staff.
Location
9.35
The hotel is praised for its central location, great access to local attractions.
Room Quality
9.35
Modern and comfortable rooms are highlighted in several reviews.
Amenities
8.35
Amenities have been described as adequate, with some suggestions for improvement.
Value for Money
9.85
Multiple comments emphasize good value for the services provided.
Food and Beverage
9.35
Consistently good reviews about breakfast and dinner offerings.
Overall Experience
9.75
General satisfaction of guests reflects a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:06

Property Description

Luxurious Spa Facilities

Indulge in relaxation at the Hotel Müller - Mountain Lodge's spa, offering a sauna, steam bath, and hot tub. Unwind after a day of adventure in the mountains and pamper yourself with rejuvenating treatments.

Culinary Delights

Savor a variety of dining experiences at the hotel, from traditional Italian cuisine at the à-la-carte restaurant to a selection of whiskies at the bar. Enjoy buffet breakfasts, 4-course dinners, and snacks in a cozy and inviting atmosphere.

Family-Friendly Amenities

Create lasting memories with your family at the hotel, where children can enjoy the outdoor playground and indoor playroom. With picturesque mountain views from stylish rooms, including family-friendly options, everyone is sure to have a memorable stay.

Experience luxury, comfort, and family fun at Hotel Müller - Mountain Lodge. Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that the restaurant is closed on Mondays and Tuesdays from mid-October to first of December . We do not serve half board during this period.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 313 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 9.75
M
Monika • solo_traveller • ch
8
2026-10-12 • via Nuitee
K
Katrin • solo_traveller • de
8
2026-10-11 • via Nuitee
J
Jessica • family_with_children • jp
10
Great hotel and would highly recommend!
Pros:

My overall stay was comfortable, clean and one of the better hotels I stayed in through my time in Switzerland. The staff was welcoming and helpful and it was an added bonus that they offered to pick us up at the train station. Breakfast was great and rooms were very clean and provided extra amenities.

Cons:

The overall stay was great! If I was forced to say what I didn’t like about the property would be it was uphill from the train station, but still walkable and accessible by bus.

2026-10-10 • via Nuitee
D
Daniela • couple • ch
10
Pros:

Essen

2026-10-10 • via Nuitee
M
Mike • extended_group • us
10
2026-10-09 • via Nuitee
M
Martin • solo_traveller • de
10
2026-09-19 • via Nuitee
S
Susanne • couple • ch
9
Sehr sympathisches (kleineres) Hotel an super Lage und sehr zuvorkommendem Personal
2026-09-19 • via Nuitee
L
Lisa • couple • us
10
Hotel Müller personifies the charm and hospitality of livery Pontresina.
Pros:

So happy we stayed in Pontresina instead of St Moritz! This charming mountain town was a mix of Swiss and Italian. Hotel Müller personified the town with welcoming, extra accommodating hospitality. The entire pine plank interior in almost every room as well as cabinetry made for a unique atmosphere. The best meal we had in Switzerland was at the restaurant. Staff went above and beyond.

Cons:

Nothing.

2026-09-18 • via Nuitee
S
Sonja • family_with_children • ch
7
2026-09-16 • via Nuitee
I
Irene • family_with_children • ch
9
2026-09-15 • via Nuitee
A
Alfonso • couple • ch
10
Tolles Erlebnis zu fairem Preis
Pros:

Freundliche Gastgeber

2026-09-13 • via Nuitee
J
Jürg • solo_traveller • ch
9
2026-09-09 • via Nuitee
B
Beat • extended_group • ch
9
2026-09-09 • via Nuitee
C
Carolina • couple • ch
8
2026-09-09 • via Nuitee
A
Alexandra • couple • ch
7
Schöner aber lauter Aufenthalt.
Pros:

Sehr freundliches Personal, besonders ist der Herr an der Rezeption zu erwähnen. Schönes Restaurant, allerdings hatten wir andere Pläne und konnten somit das Angebot am Abend nicht nutzen.

Cons:

Das laute Zimmer hat mich leider vom Schlafen abgehalten. Jeder Fussgänger und jedes Auto/Bus liess mich aus dem Schlaf reissen. Zudem haben alle Vorhänge nicht ihren Zweck v.a. Sinn erfüllt. Im WC sass man an einem grossen Fenster, welches das Rollo leider nicht, genau für die bestimmten Stellen am Körper, abdeckte. Auch beim Duschen fühlte man sich sehr beobachtet. Die Vorhänge im Schlafraum waren entweder rechts, links oder in der Mitte nicht ausreichend. So was soll einer verstehen ;-).

2026-09-08 • via Nuitee
K
Kajogu Safaris Ltd. • solo_traveller • ch
9
2026-09-06 • via Nuitee
F
Franz Wicki Ionair • solo_traveller • ch
7
2026-09-04 • via Nuitee
C
Claudia • solo_traveller • ch
10
2026-08-30 • via Nuitee
T
Tom_Switzerland • couple • ch
10
2026-08-25 • via Nuitee
S
Stephanie • extended_group • ch
9
2026-08-24 • via Nuitee