Kingston Hotel 13 - Penang Hills formerly known as Deview Hotel

Hotels
8 (1020 reviews)
18 Jalan Pasar Pekan Ayer Itam , Ayer Itam , my

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fire extinguishers
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking

Categories

Cleanliness
7.46
Several reviews mentioned issues with cleanliness, including dirty bedsheets, smelly rooms, and toilet flushing problems.
Service
8.43
Most reviews praised the friendly and helpful nature of staff, although some issues with management responsiveness were noted.
Location
8.97
Reviews consistently highlighted the hotel's excellent location near attractions and local markets.
Room Quality
7.92
Many reviews appreciated the spacious and comfortable rooms, though some mentioned poor sound insulation.
Amenities
7.45
Guests noted limited amenities, with some specific complaints about the bathroom and lack of hand towels.
Value for Money
7.91
Reviewers generally felt the pricing was reasonable for the location and amenities offered.
Food and Beverage
7.96
Positive sentiment around local food options being nearby, but inconsistencies in hotel-specific food offerings were noted.
Overall Experience
7.93
Overall sentiment was positive with a few complaints, maintaining a satisfactory experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:29

Property Description

Convenient Location
Deview Hotel Penang is located just a short distance from popular attractions like Penang Hill and Penang Times Square, making it an ideal base for exploring the area.

Comfortable Accommodation
Guests can expect air-conditioned rooms with modern amenities, ensuring a comfortable stay. Family rooms are also available for those traveling with loved ones.

Delicious Breakfast Options
Start your day right with a buffet featuring continental or Asian breakfast options, setting you up for a day of adventure in Penang.

To experience convenience, comfort, and delicious breakfast options, book your stay at Deview Hotel Penang today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1020 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
N
Nelson • solo_traveller • my
10
2026-05-30 • via Nuitee
L
liansin • couple • my
8
干净安静 方便舒适
Pros:

附近每个星期六星期日都有早市 吃东西很方便后面还有24小时便利店也很方便买东西 停车费不是免费的要给5块钱

Cons:

顾客人多的时候没有引导办理入住 工作很慢

2026-05-30 • via Nuitee
N
Nelson • solo_traveller • my
10
2026-05-30 • via Nuitee
M
molly • couple • my
10
Pros:

Sound proff and staff friendly

2026-05-30 • via Nuitee
N
Nelson • solo_traveller • my
10
2026-05-30 • via Nuitee
H
ha • solo_traveller • my
9
2026-05-30 • via Nuitee
L
LI YONG • solo_traveller • my
10
Pros:

虽然不是尚大，但是却有小冰箱，很干净，有提供吹风机，沐浴露，而且位置很靠近很多吃的，来打扫的人也很友善，就是门卡只有一个有点麻烦😅,我希望可以改良这个门卡的问题，值得再来住😃

Cons:

门卡就是一个罢了很麻烦，最好两个，因为有时候留人在酒店呆着，上来的人也麻烦，进进出出很麻烦，很多灯光但是灯光都是属于比较暗的

2026-05-29 • via Nuitee
H
Haridz • couple • my
8
Great
Pros:

Price

Cons:

Tv unable to on

2026-05-28 • via Nuitee
M
Muhammad • solo_traveller • my
5
2026-05-28 • via Nuitee
T
Tharsheenii • couple • my
8
2026-05-28 • via Nuitee
R
Raymond Phan • solo_traveller • my
7
Nice stay!
Pros:

Location was amazing! Market right in front of the facility with good & affordable eateries around.

Cons:

Soundproofing of the room can be improved. Activities from rooftop restaurant can be heard from top level rooms.

2026-05-27 • via Nuitee
L
Lim • solo_traveller • my
10
2026-05-27 • via Nuitee
N
najib • couple • my
10
2026-05-26 • via Nuitee
S
Shaleni • couple • my
7
2026-05-25 • via Nuitee
S
Shaleni • couple • my
7
2026-05-25 • via Nuitee
L
Leon • solo_traveller • my
10
2026-05-21 • via Nuitee
R
Ronald • couple • my
1
2026-05-21 • via Nuitee
W
Wong • solo_traveller • my
9
Pros:

Very good 👍

2026-05-19 • via Nuitee
M
Muhd • couple • my
9
2026-05-17 • via Nuitee
S
Syafiqah • couple • my
9
2026-05-16 • via Nuitee