Holiday Inn Express & Suites - Stafford NW - Sugar Land by IHG

Hotels
•
Holiday Inn Express
10 (461 reviews)
12507 S Kirkwood Road , Stafford , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Nice staff
Great customer service
Good location
Delicious breakfast
Cons:
Pool had too much chlorine
Cold eggs and sausage
Some minor maintenance issues

Categories

Cleanliness
10
Guests frequently mentioned the cleanliness of the rooms and property.
Service
10
Many reviews highlighted exceptional service from the staff.
Location
10
Location was mentioned as excellent by various reviewers.
Room Quality
10
Rooms were as advertised and well-kept according to multiple reviews.
Amenities
10
Overall good coverage of available amenities, but there were minor complaints.
Value for Money
10
Perceived value for money was discussed positively in several reviews.
Food and Beverage
10
The complimentary breakfast received positive comments, though there were minor criticisms.
Overall Experience
10
Multiple reviews commented on wonderful overall experiences at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:29

Property Description

Convenient Location
Enjoyable Amenities
Delicious Dining Options

Book your stay at Holiday Inn Express & Suites - Stafford NW - Sugar Land, an IHG Hotel for a memorable experience in Southwest Houston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

10
Based on 461 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Marilu • couple • us
10
Great hotel at modest price
Pros:

Beautiful hotel…seems brand new. Wonderful breakfast with egg omelets, turkey sausage which was perfect for me, regular bacon and tons more.

Cons:

Loved it all

2026-05-29 • via Nuitee
M
Malone • extended_group • us
5
Clean hotel, but biker gangs are more important than all the guests.
Pros:

No hot room to come into, that I have to try to cool for hours before it gets comfortable. Literally the best water pressure I've ever experienced. Clean beds. In a decent location. Very nice staff. Clean lobby.

Cons:

The t.v. remote was oddly sticky... very uncomfortable to use, as well as very difficult to use. Breakfast wasn't great. Who does turkey bacon/sausage instead of the real deal? That was a disappointment. Really the only thing that would keep me from coming back though, is the whole time we were there, there was this motorcycle "gang" who was taking up the lobby the whole time, as well as parked all their bikes literally right out in front, under the covered drive through, so no elderly/disabled could drive up and load/offload, and each time coming or going, I had to walk my kids through the maze of scraggly bearded biker dudes smoking and listening to music on their bikes, revving engines, etc...
I don't know how hotels usually handle this, but in my opinion, they should have made them move their bikes and be more respectful of other patrons.

2026-05-29 • via Nuitee
S
Srinivas • extended_group • us
10
2026-05-28 • via Nuitee
V
Vennesa • couple • us
10
Would defintely book here again!
Pros:

Convenient location close to gas station, plenty of eatery options, clean, great courtesy breakfast and toiletries.

Cons:

Everything was great!

2026-05-28 • via Nuitee
M
Miku • solo_traveller • jp
6
2026-05-16 • via Nuitee
K
Kayla • solo_traveller • us
8
It’s a nice getaway spot for an affordable price.
Cons:

The housekeeping weren’t very respectful about coming into the rooms. No one ever knocked before coming in.

2026-05-10 • via Nuitee
J
Juan • solo_traveller • us
10
2026-05-10 • via Nuitee
D
Dan • couple • us
10
This is my go-to hotel anytime I stay in this area. I really enjoy this place.
Pros:

The hotel is always exceptionally clean , the rooms are comfortable, and the location is great.

2026-04-30 • via Nuitee
R
Ruby • extended_group • us
10
2026-04-25 • via Nuitee
G
Guerra • couple • us
10
2026-04-23 • via Nuitee
R
Rose • couple • us
10
The staff was friendly; I had a good night’s sleep and will return again.
Pros:

Compliments to the cleaning staff. For me, a fresh and clean smell or scent when stepping into the facility is very impressive. Then going down the hall, into the elevator, the bedroom and the breakfast area was the same.

Cons:

I liked the location. For me, it was about 30 minutes from downtown medical center and then perfect location for us to access freeway to get back home.

2026-04-23 • via Nuitee
D
Damien • solo_traveller • us
10
2026-04-22 • via Nuitee
G
Gregory • family_with_children • us
9
2026-04-20 • via Nuitee
T
TAsia • couple • us
10
2026-04-17 • via Nuitee
N
Nancy • couple • us
7
It was okay
Pros:

The Wednesday happy hour

Cons:

The front desk guy
The Pool had extremely high levels of chlorine. From the moment you walked in the in door pool area your eyes would instantly burn

2026-04-15 • via Nuitee
C
Carmen • couple • us
10
Escogí este hotel cada vez que vengo a Houston por la razón de que es excelente
Pros:

El trato

Cons:

Nada

2026-04-11 • via Nuitee
C
Cindy • family_with_children • us
9
Overall it was pleasant
Pros:

All the staff was very nice and friendly, room was clean and spacious.

Cons:

The mattress was too soft and it was worn out. I had to sleep in the middle of the bed to not roll off.

2026-04-11 • via Nuitee
J
jayha • couple • us
9
Pros:

The hotel is right by everything

Cons:

N/a

2026-04-06 • via Nuitee
T
Thuy • solo_traveller • vn
10
2026-04-04 • via Nuitee
M
Muhammad • family_with_children • us
8
2026-03-30 • via Nuitee