AC Hotel by Marriott Palo Alto

Hotels
•
AC Hotels by Marriott
8.8 (283 reviews)
744 San Antonio Road , Palo Alto , us
+1 650-565-8100

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Children allowed
Pets allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Modern design
Great breakfast
Cons:
Noise issues
Inconvenient bathroom setup
Housekeeping issues

Categories

Cleanliness
8.76
Overall cleanliness was commended, with mentions of very clean rooms and hotel.
Service
9.23
Staff was consistently described as friendly and professional, enhancing the overall experience.
Location
8.97
Several reviews noted a good location, particularly for events at Shoreline Amphitheater.
Room Quality
8.52
Rooms were modern and stylish, though there were some concerns about specific room setups.
Amenities
8.75
Amenities such as valet parking and breakfast were positively highlighted.
Value for Money
8.21
Perceived value was a bit mixed due to pricing and certain room issues.
Food and Beverage
9.26
Breakfast was highly praised and considered a pleasant surprise.
Overall Experience
8.73
Guests had a generally positive experience with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:00

Property Description

Modern Accommodations
AC Hotel by Marriott Palo Alto offers air-conditioned rooms with modern amenities such as a coffee machine, fridge, and a safety deposit box. The rooms are designed for comfort and convenience, ensuring a pleasant stay for all guests.

Convenient Facilities
Guests can unwind in the shared lounge, enjoy a meal at the on-site restaurant, or have a drink at the bar. The hotel also features a terrace where guests can relax and a 24-hour front desk to assist with any inquiries or requests. Additionally, the business center is available for those needing to attend to work matters during their stay.

Entertainment and Recreation
For leisure activities, guests can indulge in a game of table tennis or explore the nearby attractions like Shoreline Amphitheatre and San Jose Convention Center. With its proximity to various points of interest, AC Hotel by Marriott Palo Alto is the perfect choice for both business and leisure travelers.

Book your stay at AC Hotel by Marriott Palo Alto for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 283 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.97
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 8.73
K
Kathrine • family_with_children • us
10
Nice and Sweet
Pros:

The valet is nice and the staff are understanding. The hotel is clean and they are efficient in completing requests. The new breakfast at the hotel across the way was ok. No longer a buffet style. My child is a vegetarian so eggs and toast buffet worked wonders last time. They had a menu but it was nice to try something new.

Cons:

Bring back the buffet would be nice.

2026-07-22 • via Nuitee
B
Bryan • solo_traveller • us
10
Pros:

Amazing staff! Very attentive and informative, there to help!
Amenities such as gym 24/7 and spacious room.

2026-07-21 • via Nuitee
D
Daryl • solo_traveller • us
8
Pros:

Rooms very clean
Excellent staff

2026-07-19 • via Nuitee
J
jianzhong • solo_traveller • cn
1
Cons:

发票都不给开

2026-07-09 • via Nuitee
C
Catherine • couple • us
9
Great place to stay in Palo Alto
Pros:

Very friendly staff at the front desk and valet parking. Very comfortable and clean room.

Cons:

Valet parking only was fine but there is a fee

2026-07-06 • via Nuitee
S
Serdar • family_with_children • tr
8
2026-06-04 • via Nuitee
R
roger • solo_traveller • us
6
Cons:

A/c not functioning in my room. Forced to change rooms. New room had the TV on a side wall so couldn’t comfortably watch that and new room on a low floor by a loud street.

2026-05-13 • via Nuitee
B
Brett • couple • au
10
2026-04-07 • via Nuitee
A
Ana • solo_traveller • us
10
2026-03-21 • via Nuitee
M
Megan • couple • us
10
Pros:

Love this property

2026-01-24 • via Nuitee
D
Dennis • couple • us
10
We enjoyed our stay very much.
Pros:

Nice variety and fresh

Cons:

The lights in the room turned off while in the bathroom and the shower.

2026-01-20 • via Nuitee
K
Katrina • family_with_children • us
6
2026-01-19 • via Nuitee
A
Ashley • couple • us
10
2026-01-19 • via Nuitee
V
Vladislav • couple • ru
10
2026-01-09 • via Nuitee
V
Vladislav • couple • ru
10
Everything is fine
Pros:

clean new superior hotel

Cons:

we haven't figured out breakfast yet

2026-01-09 • via Nuitee
M
Marcelo • extended_group • br
10
2026-01-04 • via Nuitee
T
Teresa • family_with_children • sg
10
Design flaw of entrance by architect w no common sense
Pros:

Everything but…

Cons:

Paid $30 parking
Entrance not sheltered from rain.
Poor design no shelter after getting out of car

2026-01-04 • via Nuitee
F
Felipe • family_with_children • ec
9
Como en casa
Pros:

El trato del personal

Cons:

.

2026-01-03 • via Nuitee
R
Russell • extended_group • au
8
2026-01-02 • via Nuitee
C
Carlos • couple • es
9
Buen hotel en Palo Alto
Pros:

Diseño moderno y funcional

Cons:

Ruido de un ventilador en la habitación, pero se solucionó cambiando de habitación.

2025-12-30 • via Nuitee