AC Hotel by Marriott Palo Alto

Hotels
•
AC Hotels by Marriott
8.8 (289 reviews)
744 San Antonio Road , Palo Alto , US
+1 650-565-8100

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Modern design
Great breakfast
Cons:
Noise issues
Inconvenient bathroom setup
Housekeeping issues

Categories

Cleanliness
8.76
Overall cleanliness was commended, with mentions of very clean rooms and hotel.
Service
9.23
Staff was consistently described as friendly and professional, enhancing the overall experience.
Location
8.97
Several reviews noted a good location, particularly for events at Shoreline Amphitheater.
Room Quality
8.52
Rooms were modern and stylish, though there were some concerns about specific room setups.
Amenities
8.75
Amenities such as valet parking and breakfast were positively highlighted.
Value for Money
8.21
Perceived value was a bit mixed due to pricing and certain room issues.
Food and Beverage
9.26
Breakfast was highly praised and considered a pleasant surprise.
Overall Experience
8.73
Guests had a generally positive experience with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:00

Property Description

Modern Accommodations
AC Hotel by Marriott Palo Alto offers air-conditioned rooms with modern amenities such as a coffee machine, fridge, and a safety deposit box. The rooms are designed for comfort and convenience, ensuring a pleasant stay for all guests.

Convenient Facilities
Guests can unwind in the shared lounge, enjoy a meal at the on-site restaurant, or have a drink at the bar. The hotel also features a terrace where guests can relax and a 24-hour front desk to assist with any inquiries or requests. Additionally, the business center is available for those needing to attend to work matters during their stay.

Entertainment and Recreation
For leisure activities, guests can indulge in a game of table tennis or explore the nearby attractions like Shoreline Amphitheatre and San Jose Convention Center. With its proximity to various points of interest, AC Hotel by Marriott Palo Alto is the perfect choice for both business and leisure travelers.

Book your stay at AC Hotel by Marriott Palo Alto for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Location

Guest Reviews

8.8
Based on 289 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.97
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 8.73
T
Teresa • solo_traveller • us
10
2026-09-14 • via Nuitee
S
Sarah • extended_group • us
7
Fulfilled the need, but not the most comfortable stay.
Pros:

Location is very accessible, the valet was excellent. Front desk staff very welcoming. Everything was very clean.

Cons:

Guest room was very small for four people. While there are two queen beds, there isn’t enough space for four suitcases. Bathroom is very small with limited counter space. The “closet” is some shelves and a rack 6 inches from somebody’s bed.

2026-08-31 • via Nuitee
L
Lynn • family_with_children • us
10
2026-08-24 • via Nuitee
W
wanda • extended_group • us
9
Cons:

Safe didnt work

2026-08-24 • via Nuitee
J
jacob • couple • us
10
Comfortable , would come again
Pros:

The room , clean lobby

Cons:

Nothing

2026-08-23 • via Nuitee
S
Sara • couple • us
10
Clean quiet and comfortable.
Pros:

Quiet and clean. Modern. Easy to valet. I love the option of going to the hotel bar/restaurant next door and being able to put it on your room.

2026-08-22 • via Nuitee
P
Polly • solo_traveller • us
10
Pros:

Clean, comfortable bed, linens

Cons:

Valet expense. I didn't know there was off site parking. We came and went several times. Ran out of cash. Had to find an ATM.

2026-08-22 • via Nuitee
A
Ayesha • couple • us
9
2026-08-17 • via Nuitee
T
Temirlan • solo_traveller • kz
9
2026-08-15 • via Nuitee
K
Kota • family_with_children • jp
9
2026-08-12 • via Nuitee
D
Donovan • couple • us
10
2026-08-03 • via Nuitee
K
Kathrine • family_with_children • us
10
Nice and Sweet
Pros:

The valet is nice and the staff are understanding. The hotel is clean and they are efficient in completing requests. The new breakfast at the hotel across the way was ok. No longer a buffet style. My child is a vegetarian so eggs and toast buffet worked wonders last time. They had a menu but it was nice to try something new.

Cons:

Bring back the buffet would be nice.

2026-07-22 • via Nuitee
B
Bryan • solo_traveller • us
10
Pros:

Amazing staff! Very attentive and informative, there to help!
Amenities such as gym 24/7 and spacious room.

2026-07-21 • via Nuitee
D
Daryl • solo_traveller • us
8
Pros:

Rooms very clean
Excellent staff

2026-07-19 • via Nuitee
J
jianzhong • solo_traveller • cn
1
Cons:

发票都不给开

2026-07-09 • via Nuitee
C
Catherine • couple • us
9
Great place to stay in Palo Alto
Pros:

Very friendly staff at the front desk and valet parking. Very comfortable and clean room.

Cons:

Valet parking only was fine but there is a fee

2026-07-06 • via Nuitee
S
Serdar • family_with_children • tr
8
2026-06-04 • via Nuitee
R
roger • solo_traveller • us
6
Cons:

A/c not functioning in my room. Forced to change rooms. New room had the TV on a side wall so couldn’t comfortably watch that and new room on a low floor by a loud street.

2026-05-13 • via Nuitee
B
Brett • couple • au
10
2026-04-07 • via Nuitee
A
Ana • solo_traveller • us
10
2026-03-21 • via Nuitee