JW Marriott Charlotte

Hotels
JW Marriott Hotels & Resorts
9.4 (924 reviews)
600 South College Street , Charlotte , us

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful hotel
Helpful staff
Cons:
Misleading spa credits
Poor food quality

Categories

Cleanliness
8.9
The breakfast was disappointing with poor food quality.
Service
10
While service at the valet was praised, overall service was marred by billing issues.
Location
10
The hotel is very nice and conveniently located.
Room Quality
10
The hotel is beautiful and first class in every way.
Amenities
10
The lounge offered a quiet, comfortable place to enjoy.
Value for Money
8.4
Spa credits were misleading, leading to a poor value perception.
Food and Beverage
7.9
Continental breakfast was poorly rated.
Overall Experience
10
Despite issues, the beautiful facility provided a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:16

Property Description

Luxurious Accommodation

Located in the heart of Charlotte, JW Marriott Charlotte provides a 5-star experience with an outdoor pool, fitness center, and elegant rooms. Enjoy top-notch amenities like private parking, room service, and a 24-hour front desk for your convenience.

Culinary Delights

Savor a delightful culinary journey at the on-site restaurant offering a mix of American and Italian cuisine. Unwind with a refreshing cocktail at the bar after a long day of exploring the city. Indulge in an à la carte or American breakfast to start your day right.

Prime Location

Explore Charlotte's top attractions such as the NASCAR Hall of Fame, Spectrum Center, and Blumenthal Performing Arts Center, all within easy reach. With the airport just 9 km away, JW Marriott Charlotte is the perfect choice for discerning travelers.

Book your stay at JW Marriott Charlotte for an unforgettable luxury experience.

Important information:

Set in Charlotte, 984 feet from Mint Museum Uptown, JW Marriott Charlotte offers accommodations with an outdoor swimming pool, private parking, a fitness center, and a shared executive lounge. This 5-star hotel offers room service and a 24-hour front desk. The property is 2625 feet from the city center and 2297 feet from the NASCAR Hall of Fame.

Grab-and-go breakfast options in our lounge or full breakfast can be enjoyed at the property. At the hotel, you will find two restaurants serving American, Italian, and Seafood cuisine. Gluten-free options can also be requested.

JW Marriott Charlotte offers a rooftop bar and poolside cabanas.

Popular points of interest near the accommodations include Spectrum Center, Blumenthal Performing Arts Center, and Bank of America Stadium. The nearest airport is Charlotte Douglas International Airport, 5.6 mi from JW Marriott Charlotte.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in public areas and costs USD 12.95 per 24 hours.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 48 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 924 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 10
K
Keitra couple us
8
Overall, enjoyed the stay.
Pros:

Location, room, separate shower and toilet, large bathroom. Customer service, elevators- they were amazing! Very secure!

Cons:

Issue with the room at check in- but the hotel responded right away and corrected it.

2026-05-30 via Nuitee
K
kendra couple us
10
Very clean !! the reception was kind she sent us champagne and dessert for our anniversary enjoyed location!!
2026-05-19 via Nuitee
R
R McQueen solo_traveller us
10
Pros:

Comfortable beds

2026-05-18 via Nuitee
L
Luis solo_traveller us
6
Cons:

Parking spot prices are insane

2026-05-18 via Nuitee
T
Tetyana family_with_children tr
10
2026-05-17 via Nuitee
T
Tanya couple us
10
I can’t wait to return
Pros:

Clean, comfortable and conveniently located. Everything was very impressive!

Cons:

Nothing

2026-05-15 via Nuitee
E
Elisabeth family_with_children us
10
Pros:

Jalyn was a wonderful help getting our bags to our room and offering to get us ice. Our dinner at the hotel restaurant was stupendous. The concierge and other staff was friendly and resourceful. We will definitely stay again!

2026-05-15 via Nuitee
R
Robert solo_traveller au
9
2026-05-13 via Nuitee
M
Michael couple us
7
Pros:

The staff was incredibly kind, knowledgable and welcoming. The lobby level restaurant was great and the proximity and walkability was a plus.

Cons:

We expected more from a JW in terms of comfort. The doors to the bathroom are barn doors and provide almost no privacy. The Duvets are incredibly thing and the mattresses are tough. Not a typical JW type luxury at this location

2026-05-13 via Nuitee
I
iyshah2026 Business
10
JW Marriott stay
Pros:

The staff was super helpful and anticipated our needs. The hotel is very nice and rooms were clean. Jaylen did a great job with our bags and making sure we had everything we needed. 5 stars

2026-05-08 via Tripadvisor
D
davedoylett Family
10
Anniversary trip
Pros:

We loved the oyster bar and all the staff was friendly and helpful. Jaylon was super friendly this morning.

2026-05-07 via Tripadvisor
O
Onielia couple us
7
Me and my husband got charged for going to deans but neither of us went there so I’m just a bit irritated how something
2026-05-07 via Nuitee
M
mirandaw768 Couples China Grove, North Carolina
10
Smiles!
Pros:

The hotel itself was beautiful and all employees were helpful and had smiles throughout our stay!

2026-05-06 via Tripadvisor
K
Katherine solo_traveller us
2
2026-05-04 via Nuitee
K
Kaliyah couple us
9
2026-05-04 via Nuitee
S
Sarah solo_traveller ky
9
Wonderful first stay in Charlotte
Pros:

Comfortable, cozy, convenient location, friendly staff, good food options.

Cons:

Nothing. Really enjoyed my stay. It would be perfect if Deans had a plant based option (that included protein) for breakfast.

2026-05-03 via Nuitee
Z
Z4911LTjenniferb Business San Pedro, Ambergris Caye, Belize Cayes
10
Great experience
Pros:

Jalen from the valet service was great!

2026-05-02 via Tripadvisor
B
brittanysB3689LR Business
10
Excellent!
Pros:

Loved Jaelynn and Paul at Valet what a great team!

2026-05-02 via Tripadvisor
K
Katrina solo_traveller ky
9
2026-05-02 via Nuitee
W
W.P. Audrey couple ky
8
Pros:

Great location and nice hotel. Room was very spacious and clean.

2026-05-02 via Nuitee