JW Marriott Charlotte

Hotels
•
JW Marriott Hotels & Resorts
9.4 (949 reviews)
600 South College Street , Charlotte , us
+1 704-333-1101

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful hotel
Helpful staff
Cons:
Misleading spa credits
Poor food quality

Categories

Cleanliness
8.9
The breakfast was disappointing with poor food quality.
Service
10
While service at the valet was praised, overall service was marred by billing issues.
Location
10
The hotel is very nice and conveniently located.
Room Quality
10
The hotel is beautiful and first class in every way.
Amenities
10
The lounge offered a quiet, comfortable place to enjoy.
Value for Money
8.4
Spa credits were misleading, leading to a poor value perception.
Food and Beverage
7.9
Continental breakfast was poorly rated.
Overall Experience
10
Despite issues, the beautiful facility provided a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:16

Property Description

Luxurious Accommodation

Located in the heart of Charlotte, JW Marriott Charlotte provides a 5-star experience with an outdoor pool, fitness center, and elegant rooms. Enjoy top-notch amenities like private parking, room service, and a 24-hour front desk for your convenience.

Culinary Delights

Savor a delightful culinary journey at the on-site restaurant offering a mix of American and Italian cuisine. Unwind with a refreshing cocktail at the bar after a long day of exploring the city. Indulge in an à la carte or American breakfast to start your day right.

Prime Location

Explore Charlotte's top attractions such as the NASCAR Hall of Fame, Spectrum Center, and Blumenthal Performing Arts Center, all within easy reach. With the airport just 9 km away, JW Marriott Charlotte is the perfect choice for discerning travelers.

Book your stay at JW Marriott Charlotte for an unforgettable luxury experience.

Important information:

Set in Charlotte, 984 feet from Mint Museum Uptown, JW Marriott Charlotte offers accommodations with an outdoor swimming pool, private parking, a fitness center, and a shared executive lounge. This 5-star hotel offers room service and a 24-hour front desk. The property is 2625 feet from the city center and 2297 feet from the NASCAR Hall of Fame.

Grab-and-go breakfast options in our lounge or full breakfast can be enjoyed at the property. At the hotel, you will find two restaurants serving American, Italian, and Seafood cuisine. Gluten-free options can also be requested.

JW Marriott Charlotte offers a rooftop bar and poolside cabanas.

Popular points of interest near the accommodations include Spectrum Center, Blumenthal Performing Arts Center, and Bank of America Stadium. The nearest airport is Charlotte Douglas International Airport, 5.6 mi from JW Marriott Charlotte.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in public areas and costs USD 12.95 per 24 hours.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 48 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 949 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 10
A
Aimee • family_with_children • us
8
2026-07-21 • via Nuitee
I
Ian • couple • gb
1
Didn’t honour credit for errors
Cons:

The service was very poor from the front of house staff. I was promised a $200 credit which they didn’t honour on check out

2026-07-21 • via Nuitee
S
Sandra Nazmi • extended_group • ar
9
Excelente hotel
Pros:

Hermoso hotel , habitaciones grandes , camas cómodas , todo perfecto , sin dudarlo volvería

2026-07-20 • via Nuitee
R
Ronda • couple • us
7
Overall the stay was great
Pros:

Clean, no wait for the elevators, nice employees

Cons:

The refrigerator did not get very cold and no microwave in the room.

2026-07-20 • via Nuitee
H
Haynes • solo_traveller • us
9
2026-07-20 • via Nuitee
R
RaShicka • solo_traveller • us
5
Pros:

The location and it was clean

Cons:

They charge me for the dinner inside and I never ate there and the time they charged my card I was at a concert

2026-07-20 • via Nuitee
Q
Quiana • couple • us
10
2026-07-20 • via Nuitee
C
Christine • couple • us
10
2026-07-17 • via Nuitee
O
Oscar • couple • cr
9
Excelente y recomendable hotel
Pros:

Ciudad muy agradable, llocalizacion del hotel es magnifica, cerca de muchos sitios de interes, instalaciones muy buenas, personal servicial y amable. Habitacion buena con excelente servicio. Altamente recomendable

Cons:

El personal que etaba al ingreso del 5to piso, la unica personal poco amble

2026-07-15 • via Nuitee
B
Blair • couple • us
10
It was a marvelous weekend.
Pros:

The staff were very professional, polite, and prompt.

Cons:

Nothing

2026-07-15 • via Nuitee
H
Hiva • solo_traveller • us
7
2026-07-10 • via Nuitee
J
Jon De Leon (USA) • solo_traveller • us
1
Pros:

Did not know that booking through a 3rd party app I get no points or stay. Just pissed off 900.00 usd

Cons:

No credit

2026-07-08 • via Nuitee
J
Jane • couple • au
9
Pros:

Wonderful location, clean and comfortable. Pool was too crowded and very small. Rooftop bar was great. Friendly staff.

Cons:

Slow service at front desk and coffee shop

2026-07-06 • via Nuitee
H
Howell • solo_traveller • us
8
Pros:

Staff was very friendly and helpful. Service was outstanding for the meals we had

Cons:

I just needed to let somebody know the exhaust fan in the bathroom room 1805 , is not working properly

2026-07-06 • via Nuitee
K
Kathleen • couple • us
9
2026-07-05 • via Nuitee
L
Lucas • solo_traveller • us
10
2026-07-02 • via Nuitee
K
Kayron • couple • us
8
Good Value and Great Location
Pros:

Location was perfect with great walkability to see downtown Charlotte.

2026-07-02 • via Nuitee
E
Ediz • solo_traveller • us
6
2026-07-01 • via Nuitee
T
TWilliams902 • solo_traveller • us
10
Pros:

It was walking distance from a lot of activities and restaurants

Cons:

I didn't stay longer

2026-07-01 • via Nuitee
E
Evans • couple • us
10
Very enjoyable
Pros:

Everything

Cons:

The parking prices

2026-06-29 • via Nuitee