Hotel Riu Palace Santa Maria - All Inclusive

Hotels
RIU Hotels & Resorts
8.8 (144 reviews)
Cabocan Lote E2 , Prainha , cv

Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Delicious food
Friendly staff
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.16
There are complaints about cleanliness, including issues with mold and filthy sunbeds.
Service
9.13
General positive feedback about staff, but some concerns regarding responsiveness.
Location
9.67
The location is praised as excellent with great views.
Room Quality
8.62
Rooms are generally described as spacious and comfortable, but issues with cleanliness noted.
Amenities
9.15
The variety of facilities and amenities are positively reviewed.
Value for Money
7.61
Mixed feedback on value, with comments on overpriced experiences relative to quality.
Food and Beverage
8.66
The food is described as delicious despite being typical buffet cuisine.
Overall Experience
9.43
Overall enjoyment reported despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:27

Property Description

Beachfront Luxury: Hotel Riu Palace Santa Maria - All Inclusive offers 5-star accommodation with a garden, terrace, and restaurant overlooking the beach.
Top-notch Facilities: Enjoy an outdoor swimming pool, fitness centre, nightclub, and kids' club during your stay.
Ultimate Relaxation: Unwind in air-conditioned rooms featuring modern amenities like a flat-screen TV, minibar, and private bathroom. Book now for an unforgettable experience at Hotel Riu Palace Santa Maria - All Inclusive.

Important information:

Please note that guests are required to specify the total number of guests staying at the property, including children and babies, to ensure the correct rates and number of beds are provided.

Please note appropriate dress is required for dinner.


This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 144 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.67
Room Quality: 8.62
Amenities: 9.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 9.43
A
Ana extended_group pt
9
2026-06-13 via Nuitee
L
luis couple ph
2
Cons:

The fact they ask for me and my wife 40 euros per hour for a late check out, and do not realize that i arrived 9 hours after my check in. The Fact i said i was a Diplomat, i will notify our local turism department for this kind of politic with no human side or understanding

2026-06-12 via Nuitee
M
Margarida solo_traveller pt
9
2026-06-11 via Nuitee
R
Rukayat couple bh
10
2026-06-11 via Nuitee
M
Mike couple gb
10
2026-06-07 via Nuitee
M
Massy89 solo_traveller it
8
Pros:

Buona posizione, fantastica la parte relativa alle piscine per i più piccoli.

Cons:

La pulizia poteva essere migliore.

2026-06-05 via Nuitee
A
Alberto family_with_children pt
1
Cons:

Quite possibly the worst holiday of my life. Food poisoning hit on day one and didn't let go all week. The hotel wrongly charged me a no-show fee, a billing dispute that took two months to sort out. And the pool? Closed for days after human waste was found floating in it. I'll spare you the rest. Never again.

2026-06-04 via Nuitee
R
Rolando couple cv
10
2026-06-01 via Nuitee
A
Ana couple pt
10
Pros:

Atendimento

Cons:

Ter acabado

2026-05-24 via Nuitee
L
Leandro Marques. solo_traveller it
10
Com certeza voltaria.
Pros:

Tudo foi maravilhoso, todos os colaboradores são educados e prestativos. A grande opção de restaurantes e comida é incrível.

Cons:

O bar da piscina poderia colocar umas músicas mais agitadas e quem quiser um lugar mais silencioso poderia ir para as outras piscinas.

2026-05-23 via Nuitee
R
Roberto solo_traveller it
2
2026-05-22 via Nuitee
F
Funmi solo_traveller gb
10
Pros:

Nice and big

2026-05-21 via Nuitee
O
Olivier extended_group fr
8
2026-05-18 via Nuitee
A
Aksana family_with_children be
10
2026-05-13 via Nuitee
M
Morgane couple fr
9
Séjour reposant
Pros:

L’emplacement, la grandeur des chambres, le choix des restaurants et la variété des buffets

Cons:

On a l’impression de faire chier le personnel qui semble manquer d’amabilité parfois

2026-05-12 via Nuitee
C
CALCO couple ch
10
2026-05-07 via Nuitee
N
Nadia solo_traveller ch
10
Pros:

La propreté, le personnel , les buffet était top

Cons:

Le restaurant Italien pas top
Et je trouve qu’il manque le soir où nous pouvons dancer, manque de la musique
Comme disco

2026-05-02 via Nuitee
M
marianna solo_traveller it
9
2026-04-30 via Nuitee
H
Hans-Peter couple de
10
Pros:

Alles

Cons:

Nichts

2026-04-29 via Nuitee
E
Evelin solo_traveller ch
10
2026-04-26 via Nuitee