Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Cons:
Cleanliness issues
Room odor and moisture

Categories

Cleanliness
8.56
Multiple mentions of cleanliness issues, including room odor and bathroom cleanliness.
Service
10
Many positive mentions of helpful, professional, and attentive staff.
Location
9.53
Well-located, with convenience to shopping and other amenities.
Room Quality
8.57
Mostly positive comments on room quality, but noted issues with odor and moisture.
Amenities
9.02
Good amenities including breakfast and spa facilities, but some requests for improvements.
Value for Money
9.05
Some concerns about pricing relative to quality, especially on busy weekends.
Food and Beverage
8.51
Mixed reviews on food options, but generally a good breakfast.
Overall Experience
9.56
High satisfaction expressed overall, indicating a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:32

Property Description

City Views and Relaxation
Enjoy stunning city views from your room at Novotel Criciuma and unwind in the sauna or hot tub after a long day of exploring the city.

Convenient Amenities
From a 24-hour front desk to room service and ticket assistance, we ensure your stay is hassle-free and comfortable.

Ideal Location
Located close to both Gravatal and Tubarão, and just 10 km from the airport, Novotel Criciuma offers convenience for both leisure and business travelers.

Book your stay at Novotel Criciuma now to experience comfort, convenience, and great city views!

Important information:

All guests must present original documents with photo and affiliation to check-in.
In compliance with the Child and Adolescent Statute (Law No. 8,069/90), we inform that, in order to accommodate minors under 18 years of age, it is essential to present documentation as established by current legislation:
If the minor is unaccompanied by his parents or guardians, it is mandatory to present a written authorization from the parents, registered at a notary's office, allowing accommodations.
These measures aim to ensure compliance with the law and the safety of all our guests, especially children and teenagers.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLN

Location

Guest Reviews

9.1
Based on 1395 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.05
Food and Beverage: 8.51
Overall Experience: 9.56
A
Ana Lúcia Sutter • couple • br
8
2026-09-16 • via Nuitee
L
Larissa • extended_group • br
10
Pros:

O atendimento da equipe é excepcional. Todas foram extremamente cordial e gentil conosco. A localização é muito boa, facilita muito estar bem ao lado do shopping.

2026-09-16 • via Nuitee
E
Edy Carlos Lourenço • solo_traveller • br
10
2026-09-16 • via Nuitee
A
Amorim • couple • br
9
Pros:

Quarto e banheiro muito confortáveis e aconchegantes. Boa localização.

2026-09-15 • via Nuitee
E
Edna • solo_traveller • br
9
ok
Pros:

ok

Cons:

ok

2026-09-14 • via Nuitee
I
Isabel • family_with_children • br
10
Incrível, maravilhosa!
Pros:

Café da manhã excelente!
Quartos super confortáveis, blecaute muito bom!
Segurança com o cartão do quarto para subir no elevador ;)
Localização do hotel muito boa. Shopping ao lado ;)

Cons:

Estacionamento poderia ser incluído na reserva, porque o hotel tem uma garagem.
Podia ter um acesso de xbox do próprio hotel para ser usado pelas crianças ;)

2026-09-13 • via Nuitee
C
Carla • extended_group • br
9
2026-09-13 • via Nuitee
I
IONARA • solo_traveller • br
8
2026-09-11 • via Nuitee
C
Cristina • couple • br
10
Volto mais vezes e indico tb
Pros:

Tudo perfeito e limpinho

Cons:

Não

2026-09-11 • via Nuitee
C
Cleir • couple • br
9
2026-09-09 • via Nuitee
I
Izabele • family_with_children • br
9
Pros:

Localização, limpeza, instalações novas, café da manhã, equipe cordial.

Cons:

Poderia ter piscina ou ampliar o uso do spa.

2026-09-08 • via Nuitee
E
Eliel Santos • couple • br
10
2026-09-07 • via Nuitee
R
Rogerio Yoshida • solo_traveller • br
10
Pros:

Instalação e conforto.

Cons:

Preço.

2026-09-06 • via Nuitee
C
Clesio • couple • br
9
Super aconchegante
Pros:

Café da manhã e todas as instalações

Cons:

Um problema antigo de aquecimento da Jacuzzi, várias vezes não consegui utilizar devido manutenção do aquecimento e outros.

2026-09-06 • via Nuitee
N
Necip Eray • couple • pt
10
2026-09-04 • via Nuitee
F
FALCÃO TEIXEIRA • solo_traveller • br
10
2026-09-02 • via Nuitee
M
Monica • couple • br
8
2026-09-01 • via Nuitee
C
Clarissa • family_with_children • br
10
2026-08-30 • via Nuitee
C
Clarissa • couple • br
10
2026-08-30 • via Nuitee
P
Pedro Avelino • couple • br
8
2026-08-28 • via Nuitee