ibis Bridgwater, M5 Jct23

Hotels
•
ibis
7.9 (3371 reviews)
Woodlands Court Business Park, Bristol Road , Bridgwater , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Friendly, cheerful and attentive staff (several named and praised)
Comfortable beds and generally fresh/clean rooms
Convenient location (good for dog walks and close to destinations)
Good breakfast and pleasant bar
Air conditioning in rooms
Spacious rooms/wet rooms noted by some guests
Cons:
Slow restaurant service and long waits; billing issues reported
Lift outages during stays
Extra charges (parking fee, surcharges) and perceived poor value
Maintenance/cleanliness issues in places (mould, sticky marks, stray hair)
Room amenity gaps (no fridge, few hangers, no bathroom shelves, low water pressure)
Overflowing exterior bins and some dining-room noise/road noise

Categories

Cleanliness
7.5
Generally described as clean, fresh and modern in several reviews, but there are maintenance/cleanliness concerns (mould on top of walls, dirty/sticky marks in a room, stray hair on bedding) that lower the score slightly.
Service
8.3
Staff repeatedly praised as friendly, cheerful and attentive (several named staff highlighted and breakfast host noted as an asset). However, restaurant service issues, long waits and occasional billing/refund problems reduce the score from excellent to very good.
Location
8.8
Multiple mentions of an ideal and convenient location (good for walking dogs and convenient to destinations); location and local walks are clear positives.
Room Quality
8
Beds are frequently described as comfortable and rooms as spacious/fresh with air conditioning. Some negatives include noisy/clunky air-con, low water pressure, no fridge, limited hangers and missing bathroom shelving.
Amenities
7.4
Bar and breakfast areas are positives and rooms have air-con, but there are notable amenity issues: lifts out of order multiple times, parking fees/credit-card parking charge, overflowing outdoor bins and lack of in-room fridge or adequate bathroom shelving.
Value for Money
6.5
Several guests felt the room price was higher than competitors and were unhappy about additional charges (parking fee, surcharges for some menu items and a 10% extra for dietary variations), so value is a weak point.
Food and Beverage
7.5
Breakfast is often described as good and bar pricing reasonable, but the restaurant offering and execution are inconsistent (limited variety, cold items like beans, a poor curry dish report and long waits for meals).
Overall Experience
9.2
Overall stays are described as enjoyable with very friendly staff, comfortable beds and a convenient location; operational issues (slow restaurant service, occasional lift outages and some maintenance/cleanliness matters) temper this, but the positive staff and comfort lead to a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 20:00

Property Description

Modern Comforts and Convenient Location
Discover a perfect blend of modern comforts and convenience at ibis Bridgwater, M5 Jct23. Unwind in well-equipped rooms with air conditioning, flat-screen TVs, and private bathrooms.

Delicious Dining and Leisure Activities
Savor a delightful full breakfast at our restaurant and explore nearby activities like hiking, cycling, and fishing.

Prime Amenities and Nearby Attractions
Benefit from our 24-hour front desk, shared lounge, and free WiFi throughout the property. With Cardiff and Bristol just a short drive away, ibis Bridgwater, M5 Jct23 is the ideal choice for your stay.

Book now for a memorable experience at ibis Bridgwater, M5 Jct23!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 3371 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.8
Room Quality: 8
Amenities: 7.4
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 9.2
W
Wood • family_with_children • gb
10
Ibis bridgewater highly recommend
Pros:

Staff very friendly and helpful
Had a good breakfast and had the steak and noodles off the specials was amazing

Cons:

Nothing I didn't like

2026-10-24 • via Nuitee
C
Charlotte • extended_group • gb
10
Friendly staff, comfortable beds
Pros:

The decor

Cons:

Nothing

2026-10-24 • via Nuitee
M
Maria • family_with_children • gb
8
2026-10-22 • via Nuitee
M
Michael • solo_traveller • gb
9
Very good
Pros:

Convenient and comfortable

Cons:

Had to pay for parking

2026-10-21 • via Nuitee
L
Lirie • couple • al
9
2026-10-21 • via Nuitee
P
Pam • couple • gb
9
Very nice just traffic noise which was a bit loud
Pros:

Nice and clean and modern

Cons:

Nothing much around and very close to a main road

2026-10-19 • via Nuitee
J
james • couple • gb
4
Ok pride, friendly staff but not a very clean room
Pros:

Hotel fine, staff polite, location good for us

Cons:

room filthy, previous occupant hair all over shower walls, door and tray, lots of rubbish under the bed, lack of coffee and milk in the room

2026-10-19 • via Nuitee
P
Pauline • couple • gb
8
2026-10-18 • via Nuitee
S
stephanie • family_with_children • gb
6
OK for one night.
Pros:

Staff where lovely and hotel and room very clean bathroom and shower lovely and spacious. Breakfast options small but tasty.

Cons:

Rooms felt like a posh prison cell, dark and dingey decor including what I can only guess was a large water leak of some kind on the wall. The dinner food menu was awful and expensive side salad was just lettuce leaves nothing else. Ordered a raspberry lemonade and got given a pint of lemonade and ribeana.

2026-10-18 • via Nuitee
D
Daryl • couple • gb
10
2026-10-17 • via Nuitee
L
Louise • couple • gb
6
2026-10-15 • via Nuitee
L
Luke • solo_traveller • gb
5
Fine
Pros:

It was ok and staff were competent

Cons:

They could have eased stress by saying the car park is always full, just park anywhere, including in the charging bays

2026-10-14 • via Nuitee
C
Ceri • couple • gb
5
2026-10-14 • via Nuitee
Z
zoe • solo_traveller • gb
7
2026-10-11 • via Nuitee
E
Ellena • couple • gb
5
2026-10-11 • via Nuitee
K
Katrina • couple • gb
4
2026-10-07 • via Nuitee
J
Jacqueline • solo_traveller • gb
8
Convenient location, comfortable room
Pros:

Good location, stayed on way to Plymouth for ferry. Clean comfortable room

Cons:

Evening meal service wasn't well organised. My husband had finished eating his main course before mine was even brought to the table, then staff cleared table and didn't return to ask about desserts so we had to go find someone to ask. The staff didn't seem to know what to do, maybe they were in training?

2026-09-19 • via Nuitee
P
Peter • solo_traveller • gb
7
2026-09-18 • via Nuitee
L
Lynne • couple • gb
1
2026-09-17 • via Nuitee
B
Bethan • solo_traveller • gb
8
2026-09-17 • via Nuitee