Crowne Plaza Jeddah Al Salam by IHG

Hotels
•
IHG
PLOT NUMBER 1019 1020 PRINCE SULTAN, STREET BESIDE AIRPORT ROYAL TERMINAL, Jeddah, 21452 , Jeddah , SA
966-122507333

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Facilities

Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Full-service spa
Wedding services
Free wired internet
See all facilities

Review Highlights

Pros:
Exceptional service
Perfect location

Categories

Cleanliness
9.21
The hotel is equipped with modern and brand-new furnishings, indicating a high standard of cleanliness.
Service
9.99
Exceptional service mentioned by multiple reviewers, highlighting friendly reception and attentive kitchen staff.
Location
9.72
The location is described as perfect, enhancing the overall appeal of the hotel.
Room Quality
9.17
Rooms are equipped with essential amenities and modern furnishings, suggesting a high quality.
Amenities
9.2
Rooms provide a range of amenities, from snacks to coffee, indicating good facility offerings.
Value for Money
9.16
The quality of service and accommodation justifies the value spent, as shared in multiple reviews.
Food and Beverage
9.21
The in-room dining service is highlighted positively, including direct follow-up from the kitchen.
Overall Experience
9.58
Overall sentiment reflects that guests had an outstanding experience, demonstrating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:31

Property Description

Luxurious Spa and Recreational Facilities
Indulge in massages at the spa and enjoy the 24-hour health club, outdoor pool, and steam room for relaxation and rejuvenation.

Dining and Amenities
Savor delicious meals at the restaurant, grab snacks at the hotel's coffee shops, and benefit from free Wi-Fi, concierge services, and wedding facilities.

Convenient Location and Event Spaces
Located near major attractions, the hotel also offers complimentary wired internet, a business center, dry cleaning, and versatile event spaces.

Book a luxurious stay at Crowne Plaza Jeddah Al Salam for a truly unforgettable experience!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

Cleanliness: 9.21
Service: 9.99
Location: 9.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.58
N
Nayif
10
Pros:

Amazing staff

2025-09-11 • via Nuitee
M
mu
10
More Than 5 Stars
Pros:

I recently stayed at the Crowne Plaza Al Salam Hotel in Jeddah, and it was truly outstanding in every way. Honestly, the hotel deserves more than five stars. Everything about it is fantastic. The hospitality is amazing, and the reception team is extremely friendly. The rooms are equipped with everything a guest might need, from snacks and coffee to an iron, a safe, and plenty of water. Plus, the furniture is modern and brand-new, and the location is just perfect.

I highly recommend this hotel to anyone looking to stay in Jeddah. It’s honestly one of the nicest hotels I’ve stayed in, whether in the Arab world or in Europe.


لقد كانت إقامتي في فندق كراون بلازا السلام في جدّة تجربة رائعة بكل المقاييس. بصراحة، الفندق يستحق أكثر من خمس نجوم، لأن كل شيء فيه مبهر فعلاً. الضيافة ممتازة والفريق عند الاستقبال ودود جداً. الغرف مجهّزة بكل ما قد يحتاجه الضيف، من وجبات خفيفة وقهوة إلى مكواة وخزنة ومياه كافية، بالإضافة إلى الأثاث الحديث والمودرن. الموقع أيضاً ممتاز.

بكل أمانة، أنصح بهذا الفندق بشدة لأي شخص يرغب بالإقامة في جدّة. من أجمل الفنادق التي أقمت فيها سواءً في الوطن العربي أو في أوروبا.

2025-09-11 • via Nuitee
N
Noman • family
10
Pros:

All good Alhumdulilah it was very comfortable.

2025-08-04 • via Nuitee
K
Kanwal
10
Value for money
Pros:

Service. Service. Service
10/10
Amazing staff, from reception to housekeeping to even the in-room food delivery. The kitchen called to ask if food is ok. Like who does that!!!
Exceptional service. Amazing hotel. Would definitely return

2025-07-25 • via Nuitee
A
Ahmed
10
Pros:

Business trip

2025-06-18 • via Nuitee
R
Rami
10
Pros:

Friendly staff. Thanks to Ahmed Yamani in the Front desk!

2025-06-02 • via Nuitee
A
ahmed
10
Amazing
Pros:

Amazing hotel with outstanding staff

2025-04-07 • via Nuitee
F
Fawziah
10
Elegant Hotel
Pros:

The hotel location is great close to city entertainment and airport. Room is specious, bed is comfortable bath room is well equiped. Staff is polite and helpful. Highly recommend it.

2025-04-04 • via Nuitee
Z
Ziad
10
Pros:

Nice

2025-04-03 • via Nuitee
N
Nazim
10
Pros:

Thanks for the early check and complimentary snacks

2025-03-01 • via Nuitee
M
Mahad
10
Pros:

It was very clean and quit, really enjoyed how quit it was and the customer service was very good

2025-02-12 • via Nuitee
M
Mahad
10
Pros:

The clearness and very helpful staff.

2025-01-30 • via Nuitee
E
Ed
10
Crown al salam
Pros:

Good location. Clean room. Good service.

2025-01-07 • via Nuitee
E
Edward
10
Pros:

Clean room, nice pool, staff was great.

2024-12-05 • via Nuitee
M
Manpreet
10
Pros:

Amazing experience, the receptionist was very kind and accommodated to my questions/needs.

2024-10-25 • via Nuitee
A
Abdulrhman
10
Pros:

the view from the higher floors is nice while it is not see view it is not obstructed.
the place is clean and tidy
the coffee shop in the lobby has nice sandwiches.

2024-10-20 • via Nuitee
S
Shahid • family
10
Pros:

The staff make the hotel, awesome people. Can’t believe they actually go out of their way for your needs. Had a wonderful experience and would definitely recommend And stay there again. Not been to a hotel in Jeddah like it. I was with my mum who is disabled and they put us in a room that Had everything for her needs. They didn’t hesitate on any of our requirements. The staff are on a different level, mashallah they did go out of their way for me, every single staff member always had a smile and greeted anyone that came past. You have to try this hotel in Jeddah, it’s a diamond amongst gems.

2024-09-13 • via Nuitee
A
ahmed
10
Pros:

Amazing front desk easy to check in and out

2024-04-17 • via Nuitee
R
Ronald Allan
10
Pros:

Great location near the airport. Taxi is very expensive, they should have a shuttle. Room is very clean and well equipped. Nice welcome variety of fruits and arab dates and cookies inside the room. Room is excellent and very comfortable. Dining option is also available from the lobby area.

2024-02-18 • via Nuitee
J
jamal • partner
10
Pros:

This hotel is truly a 5 star hotel. New style, amazing finishing and friendly staff. This is a new standard for a hotel.

2024-02-10 • via Nuitee