Scandic Grand Central Helsinki

Hotels
Scandic
8.9 (7127 reviews)
13 Vilhonkatu , Helsinki , fi

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Great breakfast
Friendly staff
Comfortable rooms
Cons:
Housekeeping issues
Limited amenities
Room size concerns

Categories

Cleanliness
8.35
Some reviews mention issues with room servicing, indicating room cleanliness could vary.
Service
9.35
Staff were generally found to be helpful and friendly, despite some communication issues.
Location
9.35
Multiple reviews praise the central location, especially proximity to the train station.
Room Quality
8.85
Rooms are described as comfortable, though some guests found them on the small side.
Amenities
8.35
Amenities such as sauna and room facilities received mixed feedback, affecting perception.
Value for Money
8.85
Generally seen as good value, though some felt additional amenities could enhance this.
Food and Beverage
8.85
Positive comments about breakfast; however, some reviews indicated room service could improve.
Overall Experience
9.25
Overall satisfaction is high with a recommendation for returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:40

Property Description

Luxurious Accommodation

Scandic Grand Central Helsinki offers modern, air-conditioned rooms with comfortable amenities such as flat-screen TVs and private bathrooms. The safety deposit box adds an extra layer of security for guests' peace of mind.

Wellness and Dining

Indulge in relaxation at the hotel's sauna and fitness centre, or explore the garden and terrace for a tranquil retreat. Start your day with a delicious buffet breakfast and savor European cuisine at the on-site restaurant, with special dietary options available upon request.

Convenient Location

Located in the heart of Helsinki, Scandic Grand Central Helsinki provides easy access to popular attractions like Helsinki Central Station and the Helsinki Music Centre. Explore the city with complimentary bikes or unwind in the shared lounge. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

8.9
Based on 7127 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
M
Mary couple gb
9
Very good stay
Pros:

Location, staff and excellent quality breakfast

Cons:

N/a

2026-08-15 via Nuitee
V
Vesa solo_traveller fi
8
2026-08-15 via Nuitee
D
delcy solo_traveller us
9
2026-08-15 via Nuitee
B
Balasubramanian couple au
7
Cons:

The quality of the in-room amenities, lack of wifi coverage, lack of any tea or coffee in the room and inadequate maintenance.

2026-08-15 via Nuitee
S
Seki family_with_children jp
9
排水以外は文句なしで良かったです。次回ヘルシンキへ旅行するとしてもここを選ぶとおもいます。
Pros:

場所は最高です。駅からのアクセスがよく、荷物も預かってもらえるので、朝早く到着した場合も助かります。また、部屋は広く清潔で、駅の隣でしたがとても静かで快適でした。

Cons:

シャワーと洗面台の排水が悪かったのだけが残念でした。洗面台は排水のカバーをずらして水が流れるようにしましたが、シャワーの排水はどうしようもなく、しばらく流れるまで待つ必要がありました。

2026-08-14 via Nuitee
R
Rémi couple fr
8
Séjour agréable
Pros:

Lit / sauna / emplacement / machine à glaçons

Cons:

Prix du petit déjeuner

2026-08-14 via Nuitee
J
Jaione couple es
10
Fabuloso
Pros:

Todo, instalaciones, ubicación, desayuno

2026-08-14 via Nuitee
R
Rachael family_with_children gb
10
Lovely hotel. Highly recommend.
Pros:

Great location. Lovely decor. Room clean with a fab view.

Cons:

No way of getting heavy cases inside as the front has big steps.

2026-08-14 via Nuitee
F
Frank family_with_children de
9
Sehr schön
Pros:

Tolles Ambiente, tolle Lage, Super Frühstück. Allerdings haben wir 26€ p.P. gezahlt, statt die angekündigten 19€

Cons:

Kein Fenster zum Öffnen. Bei einem Hinweis hätte ich ein anderes Zimmer gebucht

2026-08-14 via Nuitee
X
Xuetong couple fi
10
2026-08-13 via Nuitee
H
hecoutinho solo_traveller pt
9
Ótima estadia
Pros:

Gostei sobretudo da localização muito central que permite percorrer a pé muitas das atrações.
Pequeno almoço farto e variado.

Cons:

Não gostei de não poder abrir a janela do quarto e de ter que manter as cortinas fechadas para salvaguardar a privacidade, pois a janela dava para outros quartos.

2026-08-13 via Nuitee
M
Mel couple gb
10
Fabulous location, stunning building and will stay again.
Pros:

The interior design, space and breakfast

Cons:

Nothing

2026-08-13 via Nuitee
D
David extended_group es
7
2026-08-13 via Nuitee
S
stewart segal solo_traveller gb
8
2026-08-13 via Nuitee
M
Masahiko family_with_children at
9
良い
Pros:

駅近、朝食

Cons:

特にないものの、もう少し部屋が広いとなお良かった。

2026-08-13 via Nuitee
M
Masato couple jp
9
2026-08-13 via Nuitee
P
Patrick solo_traveller fi
8
2026-08-12 via Nuitee
A
AYŞE couple tr
9
İyi
Pros:

Yeri

Cons:

Odadaki kullanılan bardaklar bir hafta değiştirilmedi

2026-08-12 via Nuitee
H
Hinaka couple jp
7
2026-08-12 via Nuitee
M
Michael solo_traveller at
9
Zentrales Hotel für Stadtbesichtigung
Pros:

Die Lage am Bahnhof und nahe der Innenstadt ist super. Das Personal äußerst freundlich und alles sauber

Cons:

Das Hotel ist sehr groß , trotzdem alles zu finden

2026-08-12 via Nuitee