Scandic Grand Central Helsinki

Hotels
•
Scandic
8.9 (6805 reviews)
13 Vilhonkatu , Helsinki , fi

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Central location
Great breakfast
Friendly staff
Comfortable rooms
Cons:
Housekeeping issues
Limited amenities
Room size concerns

Categories

Cleanliness
8.35
Some reviews mention issues with room servicing, indicating room cleanliness could vary.
Service
9.35
Staff were generally found to be helpful and friendly, despite some communication issues.
Location
9.35
Multiple reviews praise the central location, especially proximity to the train station.
Room Quality
8.85
Rooms are described as comfortable, though some guests found them on the small side.
Amenities
8.35
Amenities such as sauna and room facilities received mixed feedback, affecting perception.
Value for Money
8.85
Generally seen as good value, though some felt additional amenities could enhance this.
Food and Beverage
8.85
Positive comments about breakfast; however, some reviews indicated room service could improve.
Overall Experience
9.25
Overall satisfaction is high with a recommendation for returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:40

Property Description

Luxurious Accommodation

Scandic Grand Central Helsinki offers modern, air-conditioned rooms with comfortable amenities such as flat-screen TVs and private bathrooms. The safety deposit box adds an extra layer of security for guests' peace of mind.

Wellness and Dining

Indulge in relaxation at the hotel's sauna and fitness centre, or explore the garden and terrace for a tranquil retreat. Start your day with a delicious buffet breakfast and savor European cuisine at the on-site restaurant, with special dietary options available upon request.

Convenient Location

Located in the heart of Helsinki, Scandic Grand Central Helsinki provides easy access to popular attractions like Helsinki Central Station and the Helsinki Music Centre. Explore the city with complimentary bikes or unwind in the shared lounge. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

8.9
Based on 6805 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
P
Pirjo • couple • fi
8
2026-06-13 • via Nuitee
T
Tatsuya • couple • jp
10
2026-06-13 • via Nuitee
M
Manuel • couple • pt
10
Excelente
Pros:

Bom pequeno almoço, com coisas típicas finlandesas. A localização fica mesmo aoado da estação o que ajuda bastante.

2026-06-12 • via Nuitee
M
Michael • couple • au
9
Stayed for 6 days, everything high quality but also expensive.
Pros:

Central location, room well appointed, sauna

Cons:

You can’t make tea in your room

2026-06-11 • via Nuitee
S
Sari • solo_traveller • fi
10
Ihana viikonloppu
Pros:

Siisteys, huoneen varustelu , monipuolinen aamiainen, ystävällinen palvelu

2026-06-10 • via Nuitee
A
Anne • couple • au
10
Wonderful stay in this beautiful accommodation and city.
Pros:

Fantastic location, beautiful building and decor, super friendly staff, comfy bed! All you need is right there!

Cons:

Nothing

2026-06-10 • via Nuitee
V
Virve • couple • fi
7
Huone hyvä, aamiainen pettymys
Pros:

Sijainti, siisteys ja huone ok

Cons:

Tarvitsin aamiaista aikaisemmin kuin aamiainen alkoi. Sain vain yhden ruisleivän, mehukin piti maksaa erikseen. Hintaan kuitenkin kuului aamiainen. Kirjautuessa luvattua aamiaispussukkaa ei respasta saanut.

2026-06-10 • via Nuitee
N
NORIKO • couple • jp
6
全体的にはまぁまぁでした。
Pros:

アクセスが何より良かったです。ら

Cons:

ティーセットやお水の提供はなくて有料でした。ケトルも貸し出しで部屋には無かったです。

2026-06-10 • via Nuitee
A
AYAMI • couple • jp
9
2026-06-10 • via Nuitee
K
K. • family_with_children • at
7
Ok
Pros:

Man hat nichts vom Bahnhof gehört.

Cons:

Ich wollte Fahrrad borgen. Es war defekt.
Es gibt sehr viele Zimmer. Man muss lang zum Aufzug gehen.

2026-06-09 • via Nuitee
M
MINYOUNG • solo_traveller • kr
7
2026-06-09 • via Nuitee
H
Hanna-Mari • solo_traveller • fi
10
2026-06-09 • via Nuitee
M
Marko • family_with_children • fi
8
Pros:

Keskeinen sijainti, erinomainen aamupala ja mukavat vuoteet.

Cons:

Varasin huoneen jossa piti olla kylpyamme en saanut.

2026-06-08 • via Nuitee
R
Richard • solo_traveller • au
9
Great stay. Good location and food. Staff were friendly. Suna was great.
Pros:

Great location in centre of the city. Staff were helpful and friendly.

Cons:

Need blockout curtains in the rooms. It was as difficult to control the air conditioner.

2026-06-08 • via Nuitee
O
Oleksiy • couple • us
7
Good option to stay in a good access to the airport and city center
Pros:

The hotel's location is very good - situated just a short distance from the central train station, making it incredibly convenient for travel, including a reliable and predictable 30-minute journey to the airport. A wide variety of restaurants and cafés are within easy reach, and the city center is comfortably accessible on foot. Breakfast was a real highlight, offering an impressive and varied selection to start the day right. The hotel itself is beautifully designed, with a striking exterior and a stylish, welcoming interior that creates a great first impression. We also appreciated the flexibility of the late check-out system, which was well organized and made our departure much less stressful.

Cons:

Our room was located in the newer(?) part of the hotel, and unfortunately it was noticeably smaller than the standard rooms we had experienced on a previous stays. Managing our luggage in the limited space was genuinely difficult. Had we been given this room during our first visit, we likely would not have returned. The room cannot be chosen during booking - they all are of the same proce and amenities. Thus, I would strongly recommend requesting a standard room when check-in, as the difference appears to be significant. It was a bit dusty inside and the airconditioner system worked(?) strange.

2026-06-08 • via Nuitee
J
Julia • solo_traveller • fi
1
Pros:

Fräscht och nära till tågstationen, bra frukostutbud

Cons:

Ingen svenska betjäning eller skyltning därav dåligt betyg!!!

2026-06-07 • via Nuitee
O
Opalyanka • couple • bg
9
2026-06-07 • via Nuitee
N
Nina • solo_traveller • fi
8
Pros:

Sänky oli hyvä ja huone hiljainen. Sijainti erittäin hyvä.

Cons:

Henkilökunta oli tympeää vastaanotossa eikä muuallakaan käytös ollut asiakkaita huomioivaa. Aamiaisella tungosta ja vaikkakin aamiainen oli ihan ok - esim. lautasia sai etsiskellä. Kulku pihan poikki huoneeseen oli outo.

2026-06-07 • via Nuitee
I
Iines • couple • fi
10
2026-06-07 • via Nuitee
K
Kylmänen • solo_traveller • fi
10
2026-06-07 • via Nuitee