Scandic Grand Central Helsinki

Hotels
•
Scandic
8.9 (7001 reviews)
13 Vilhonkatu , Helsinki , fi

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Central location
Great breakfast
Friendly staff
Comfortable rooms
Cons:
Housekeeping issues
Limited amenities
Room size concerns

Categories

Cleanliness
8.35
Some reviews mention issues with room servicing, indicating room cleanliness could vary.
Service
9.35
Staff were generally found to be helpful and friendly, despite some communication issues.
Location
9.35
Multiple reviews praise the central location, especially proximity to the train station.
Room Quality
8.85
Rooms are described as comfortable, though some guests found them on the small side.
Amenities
8.35
Amenities such as sauna and room facilities received mixed feedback, affecting perception.
Value for Money
8.85
Generally seen as good value, though some felt additional amenities could enhance this.
Food and Beverage
8.85
Positive comments about breakfast; however, some reviews indicated room service could improve.
Overall Experience
9.25
Overall satisfaction is high with a recommendation for returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:40

Property Description

Luxurious Accommodation

Scandic Grand Central Helsinki offers modern, air-conditioned rooms with comfortable amenities such as flat-screen TVs and private bathrooms. The safety deposit box adds an extra layer of security for guests' peace of mind.

Wellness and Dining

Indulge in relaxation at the hotel's sauna and fitness centre, or explore the garden and terrace for a tranquil retreat. Start your day with a delicious buffet breakfast and savor European cuisine at the on-site restaurant, with special dietary options available upon request.

Convenient Location

Located in the heart of Helsinki, Scandic Grand Central Helsinki provides easy access to popular attractions like Helsinki Central Station and the Helsinki Music Centre. Explore the city with complimentary bikes or unwind in the shared lounge. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

8.9
Based on 7001 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
V
Valerie • solo_traveller • ch
5
Pros:

Gute Lage

Cons:

Kein Schrank im Zimmer, Abfluss in der Dusche nicht frei

2026-07-25 • via Nuitee
M
Mindi • couple • fi
9
Loistava hotelli esteettisesti ja hyvä sijainti
Pros:

Upeat tilat ja siisteys

2026-07-25 • via Nuitee
J
Jeannette • couple • ch
8
Wir kommen wieder
Pros:

Zentrale Lage, aussergewöhnliches Frühstücksbuffet

Cons:

Alles tipptopp

2026-07-24 • via Nuitee
N
NIL • couple • es
9
2026-07-24 • via Nuitee
T
Tom • couple • dk
8
Pros:

Fremragende fra personale til hjælp ved booking af færge til Tallinn. Stor ros til den unge hjælpsomme dame.

2026-07-24 • via Nuitee
A
anne • solo_traveller • gb
10
perfect
Pros:

the breakfast is excellent, so much choice. The location is perfect for either going to the airport or travel to another destination within Finland

Cons:

I have used the hotel so many times now. I just love coming to stay.

2026-07-24 • via Nuitee
R
Rhon974 • family_with_children • re
8
Très bon séjour
Pros:

Bel hôtel, bien placé, arrivée directe à la gare située juste à côté depuis l'aéroport.
On a pu visiter tout à pied depuis l'hôtel.
On trouve de tout à côté, restaurant, supermarcher etc.

Cons:

Par moment des remontées de mauvaises odeurs depuis la salle de bain

2026-07-23 • via Nuitee
K
Kirsi • family_with_children • fi
9
Pros:

Upeasti miljööseen sopiva hotelli. Lisävuode lapselle mainio.

Cons:

Tyynyt oli hiukan liian isot

2026-07-23 • via Nuitee
J
Jennifer • couple • us
9
Well situated property that allowed us to visit many locations during a brief stay
Pros:

The hotel had a wonderful location right next to the central railway station and was architecturally very interesting. The staff was helpful and friendly. Room design was also comfortable and stylish.

Cons:

The only minor complaints we had were that the shower was a little tricky to figure out and the towels could be a little more plush.

2026-07-23 • via Nuitee
S
Svitlana • family_with_children • no
10
2026-07-23 • via Nuitee
E
Elisabeth • couple • no
8
2026-07-23 • via Nuitee
M
Maria • couple • fi
10
2026-07-23 • via Nuitee
J
Jadwiga • couple • pl
10
Warto wrócić do Helsinek i przy odrobinie szczęścia szukać pobytu w tym hotelu. Wrażenie niesamowite
Pros:

Lokalizacja świetna, przy dworcu kolejowym - w zasadzie budynek stanowi część dworca, przy pętli autobusowej. Bardzo cicho wewnątrz. Super śniadania, bardzo duży wybór, pomimo dużej liczby gości można znaleźć spokojne miejsce. Restauracja jest podzielona na kilka sal. Spacerkiem do wszystkich atrakcji do 10-15 min.Bardzo miła i uprzejma obsługa. Pobyt zaskoczył mnie na plus.

2026-07-23 • via Nuitee
M
Masaki • solo_traveller • jp
8
まぁまぁ
Pros:

ロケーション、便利が良かった。

Cons:

チェックイン等フロントに並ぶ事が多く、待たされた。

2026-07-23 • via Nuitee
A
Avi • couple • in
10
Pros:

Perfect Location.. it’s bang on the Helsinki central station .. huge silent room .. big hotel with amazing facilities beautiful breakfast restaurant.. helpful staff

Cons:

NA

2026-07-22 • via Nuitee
B
bsaering • solo_traveller • de
10
2026-07-21 • via Nuitee
E
Eddy • solo_traveller • ie
10
Pros:

We loved the location of the hotel and the vibe of the hotel. Could not have asked for more.

2026-07-21 • via Nuitee
M
Milena • solo_traveller • ch
10
Topp für einen Zwischenstopp in Helsinki
Pros:

Gute Lage, einmalig wunderschönes Frühstücksbuffet, freundliches Personal
Eisbrunnen im Gang :)

Cons:

Fenster sind nicht zu öffnen da Klimaanlage

2026-07-21 • via Nuitee
G
Giuseppe • solo_traveller • de
10
2026-07-21 • via Nuitee
L
Leanne • couple • au
9
Comfortable and convenient.
Pros:

Convenient location and comfy beds.

Cons:

No direct access to the train station, so we got saturated getting to our train.

2026-07-21 • via Nuitee