Hilton Garden Inn Jakarta Taman Palem

Hotels
Hilton Garden Inn
9.2 (1635 reviews)
Jl Taman Palem Lestari Blok 13 No 1 , Jakarta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Friendly service
Good food
Cons:
Cleanliness issues
High price for service
Limited breakfast variety

Categories

Cleanliness
6.95
Negative feedback regarding hairs found in the bathroom and bed.
Service
9.95
Generally positive, with some noted issues regarding response times.
Location
8.95
Some reviews indicate convenient access to the airport and nearby facilities.
Room Quality
9.95
High praise for the quality and spaciousness of the rooms.
Amenities
9.95
Positive sentiments about facilities such as the pool and working area.
Value for Money
8.45
Concerns regarding pricing relative to service quality.
Food and Beverage
9.45
Mostly positive feedback, but a few concerns about variety.
Overall Experience
9.95
Most guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:07

Property Description

Luxurious Amenities
Experience the ultimate comfort at Hilton Garden Inn Jakarta Taman Palem with an outdoor swimming pool, fitness centre, and a garden. Indulge in delicious meals at the on-site restaurant and unwind at the bar.

Modern Rooms
Relax in well-appointed guest rooms featuring air conditioning, flat-screen TVs, and private bathrooms with free toiletries. Some rooms even offer stunning pool views and convenient amenities like a coffee machine.

Convenient Location
Located near major attractions like Museum Bank Indonesia and Central Park Mall, and just 11 km from Soekarno-Hatta International Airport, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Hilton Garden Inn Jakarta Taman Palem now and elevate your travel experience!

Important information:

Breakfast is complimentary for children below 5 years old.

Breakfast surcharge of IDR 80,500 net per child applies for children aged 5 to 10 years.

Children aged 11 years and above will be charged for breakfast as adults.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 1635 reviews
Cleanliness: 6.95
Service: 9.95
Location: 8.95
Room Quality: 9.95
Amenities: 9.95
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.95
R
Rania solo_traveller ma
8
2026-07-25 via Nuitee
H
HAZRI AZMIN couple my
10
Short nice and sweet
Pros:

Location

2026-07-25 via Nuitee
T
Tomáš couple cz
8
Pros:

Close to the airport, above a small shopping mall, good option for one night stay in Jakarta.

Cons:

I would expect a robe at the room, since there is a swimming pool. During the night, there were all sorts if weird noises like cracking floor, noisy aircon.

2026-07-22 via Nuitee
S
Sarah couple my
6
Pros:

I like the breakfast. It was nice and delicious

Cons:

The initial room given to me was a smoking room. And when i arrived at the floor, the whole level smelt like smoke. I had to sleep one night there and i woke up with my clothes smelling like cigarettes. Thankfully i was able to change to a different room the next morning

2026-07-21 via Nuitee
C
chongcheng solo_traveller tw
9
2026-07-18 via Nuitee
H
Hugo couple fr
10
Top
Pros:

Au top

2026-07-16 via Nuitee
M
Marjolein family_with_children nl
7
Prima slaapplek
Pros:

Schoon en heerlijke cappuccino

Cons:

Redelijk basic

2026-07-06 via Nuitee
F
Familia Fernández Fuentes couple es
10
Pros:

Nos ha gustado todo. El Hotel Hilton Garden Inn Jakarta hace honor a la buena reputación de esta cadena.
Nuestra estancia de una noche ha sido perfecta. Ideal para escalas largas por la cercanía al aeropuerto.

La habitación para familias es maravillosa.

Cons:

No hay nada que no nos haya gustado.

2026-07-04 via Nuitee
F
Febe couple id
9
2026-07-04 via Nuitee
J
JIANI solo_traveller cn
8
Pros:

The room was well-equipped and clean, but the AC in my room was really noisy and disrupted my sleep. The breakfast has a good variety, and coffee is great, but the fruit isn't that fresh, maybe just depends on the season. Overall, it's good choice

2026-07-02 via Nuitee
معاذ solo_traveller sa
10
2026-07-01 via Nuitee
F
Francesco couple it
8
2026-06-29 via Nuitee
A
Adam couple no
10
2026-06-25 via Nuitee
S
SAUD couple sa
10
2026-06-20 via Nuitee
A
abdulmalik couple sa
10
2026-06-16 via Nuitee
A
Adnan Al Balushi couple om
2
Pros:

Check in at 3 pm was very late we waited long time to get the keys , and for check out 11 am was very early , I ask them to stay until 1 pm they said no , and for check out final time was 12.30 pm , staff was good helpful .

2026-06-12 via Nuitee
O
Osamah couple sa
8
جيدة بشكل عام
Pros:

قربه من المطار الدولي ووجود مول صغير بجواره

Cons:

الممرات لايوجد بها تكيف والفرش كان بها بعض الوسخ

2026-06-09 via Nuitee
عبدالله couple sa
8
Pros:

الفطور

Cons:

جميل

2026-06-09 via Nuitee
W
WAN NURAINI couple my
9
2026-06-06 via Nuitee
M
Mohamad Amirul solo_traveller my
10
2026-06-05 via Nuitee