Hotel MX condesa CDMX, Trademark Collection by Wyndham

Hotels
•
Trademark
7.6 (2186 reviews)
35 Calle Salamanca , Mexico City , MX

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Pets allowed
Safety deposit box
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise disturbances

Categories

Cleanliness
6.9
Several mentions of cleanliness issues, including a dirty room and unclean shower.
Service
8.4
Positively noted for friendly staff; some negative remarks about service at breakfast.
Location
9.4
Consistently praised for excellent location close to attractions.
Room Quality
7.4
Mixed reviews; some rooms described as comfortable, others small with issues.
Amenities
6.9
Basic amenities with limited breakfast options and issues with air conditioning.
Value for Money
7.4
Perceived as average for the pricing, but some felt it was overpriced.
Food and Beverage
6.4
Noted for poor breakfast options and limited menu choices.
Overall Experience
8
Overall satisfactory experience but with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:37

Property Description

Prime Location in Mexico City
Hotel MX Condesa, located in the heart of Mexico City, offers a perfect blend of convenience and luxury. With Chapultepec Castle and The Angel of Independence just a stone's throw away, our 4-star hotel provides easy access to the city's top attractions.

Modern Amenities for Your Comfort
Experience comfort and convenience in our non-smoking rooms equipped with flat-screen TVs, safety deposit boxes, and free WiFi. Unwind in our fitness centre or enjoy a drink at the on-site bar. Our 24-hour front desk is always ready to assist you, making your stay hassle-free.

Delicious Dining Options
Start your day right with a complimentary American breakfast during your stay at Hotel MX Condesa. Whether you're here for business or leisure, our hotel ensures that you begin your day on a delicious note.

Book your stay at Hotel MX Condesa now and indulge in a memorable experience in Mexico City!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 2186 reviews
Cleanliness: 6.9
Service: 8.4
Location: 9.4
Room Quality: 7.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 6.4
Overall Experience: 8
C
Cauê • solo_traveller • br
8
Confortável.
Pros:

O quarto era confortável, limpo e estava em boas condições de conservação. A equipe foi bastante atenciosa.

Cons:

Achei o café da manhã muito simples. Por ser um serviço de atendimento a turistas, seria legal se a equipe estivesse mais preparada com sugestões de restaurantes, passeios e atividades.

2026-09-18 • via Nuitee
M
Monica • solo_traveller • pa
9
A condesas stay
Pros:

I like the location and the facilities and the attention of the staff

Cons:

The building doesn't have elevator and the room is too small

2026-09-17 • via Nuitee
A
Ammar • couple • ae
6
2026-09-13 • via Nuitee
H
Henk • couple • be
2
Een teleurstelling - niet doen
Cons:

De locatie is prima, maar de afstanden ten opzichte van horeca zoals aangegeven bij booking.com kloppen totaal niet - alles is verder weg.

Het ontbijt was uiterst basic. Geen boter of beleg aanwezig - dat hebben we dan maar zelf gekocht.

Muffe kamer zonder vensters - ook geen bureau aanwezig, hetgeen wel beloofd wordt bij booking.com. Er is onvoldoende ruimte om kleding op te bergen en door de lage kasten was het onmogelijk om broeken of japonnen op te hangen, hetgeen niet handig is bij een langer verblijf.

Personeel aan de receptie spreekt vrijwel uitsluitend Spaans. De gegeven informatie is afhankelijk van degene die er zit en is niet consistent.

Was- en strijkservice werd aangeboden aan de receptie bij "een betrouwbaar bedrijf waar we zelf ons linnengoed laten reinigen". Was werd keurig afgehaald bij de receptie maar werd - tegen de afspraken in - niet terug bezorgd op de kamer. Moesten die zelf gaan afhalen op een adres op zo'n 20 minuten lopen en alles door de stad heen zeulen. De prijs was, in vergelijking met de rest van Mexico (maar ook met Nederland en België) belachelijk hoog. We zijn naar schatting voor zo'n €60,- opgelicht. Geen rekening. Terug in het hotel bleek dat we spullen misten maar ook wasgoed van andere mensen hadden. Noch het hotel, noch de wasserij voelde zich geroepen om de situatie recht te zetten; "wij zijn niet verantwoordelijk". Omdat we dezelfde ochtend moesten doorreizen viel er voor ons ook niets meer aan te doen.

Er zijn in dezelfde buurt waarschijnlijk klantvriendelijkere hotels te vinden waar je niet wordt opgelicht.

2026-09-09 • via Nuitee
L
Luis Agostinho • solo_traveller • br
1
Pros:

Nada, esse hotel não é 4 estrelas parece um albergue e possui valor de 4 estrelas, ar condicionado quebrado. O quarto não possui nem mesa lateral ao lado da cama pra colocar os pertences de viagem. A cama não é queen. Café da manhã não é buffet e quiseram nos cobrar leite a parte. Chuveiro demora 10 min pra aquecer a água, o vaso não dá descarga direito. Muito ruim. A única coisa boa são os recepcionistas muito gentis e educados e a limpeza também é boa. MAS Se você espera ESTRUTURQ de um hotel 4 estrelas fuja desse, SE ESSE HOTEL TIVESSE VALOR DE 2 OU 3 estrelas não estaria fazendo essa crítica.

Cons:

Hotel não é 4 estrelas não tem estrutura de 4 estrelas, mas é cobrado valor de 4 estrelas. Não compensou pelo desconforto

2026-09-04 • via Nuitee
E
Ederson • couple • br
8
2026-09-03 • via Nuitee
I
Irene • solo_traveller • es
8
2026-09-01 • via Nuitee
J
Jose Neif • solo_traveller • gb
10
Good to house guests from abroad.
Pros:

I housed a guest in the hotel and he was happy.
Booking was not for me but I received no bad comments and the price was reasonable.

2026-08-29 • via Nuitee
G
George • couple • ca
8
A Neat Home Away From Home Colonial-Style Hotel
Pros:

A stylish colonial-kind of hotel establishment. A quiet home-like feek kind of stay. Very convenient location. Excellent friendly staff.

Cons:

Room was bit small and stuffy with hardly any air flow. From time to time we'd encounter small insects. Sometimes the keyless card would not work properly, a minor inconvenience

2026-08-28 • via Nuitee
R
Rafael • couple • mx
8
BUENA ESTANCIA. NO HAY VENTILACIÓN EN HABITACIONES, Y EL DESAYUNO GRATIS ES DE BAJA CALIDAD.
Pros:

La ubicación.

Cons:

NO HAY VENTILACION EN HABITACION

2026-08-28 • via Nuitee
M
Mariana • solo_traveller • mx
10
Pros:

Limpieza y desayuno

Cons:

Baño

2026-08-28 • via Nuitee
T
Tubinar • solo_traveller • cr
7
Lo que se paga es la ubicación.
Pros:

La ubicación es excelente y el personal muy amable

Cons:

Las habitaciones son pequeñas pero para el que solo quiera tener buena ubicacion y dormir esta esta bien. En la habitación 105 La cama suena demasiado, hay unas bancas en la entrada de la habitación donde se sienta la gente y hacen bulla a toda hora y no dejan dormir y casi no hay privacidad, el agua aveces cuesta que caliente o aveces ni calienta y el wifi es lento.

2026-08-25 • via Nuitee
P
Paulette • solo_traveller • cl
10
2026-08-25 • via Nuitee
A
Adam • couple • us
9
2026-08-23 • via Nuitee
J
Jescalante • solo_traveller • mx
10
Pros:

Excelente personal muy atentos. Excelente servicio. Excelente ambiente. Excelente ubicación. Muy buen desayuno. Felicitaciones!!!

Cons:

TODO BIEN.

2026-08-21 • via Nuitee
H
Hugo Armando • solo_traveller • mx
9
2026-08-20 • via Nuitee
Y
Yanet • solo_traveller • us
10
Amazing and peaceful
Pros:

Amazing!

Cons:

Nothing, all was wonderful

2026-08-20 • via Nuitee
A
Ana Rosa • solo_traveller • mx
7
Pros:

El lugar bonito, desayuno me encanto

Cons:

No pude dormir porque hubieron 2 mosquitos en mi habitación que no logre matar y me picotearon

2026-08-19 • via Nuitee
S
Santiago • couple • ec
9
Exclenete relación precio / calidad
Pros:

ubicación y trato del personal

Cons:

la habitación muy cerca del lobby era ruidosa

2026-08-19 • via Nuitee
A
asolis.obando • solo_traveller • cr
8
Hotel con excelente ubicación, un poco pequeña la habitación pero para dormir únicamente está bien
Pros:

Lugar con una excelente ubicación

Cons:

Las habitaciones son bastantes pequeñas

2026-08-18 • via Nuitee