Hotel MX condesa CDMX, Trademark Collection by Wyndham

Hotels
Trademark
7.6 (2128 reviews)
35 Calle Salamanca , Mexico City , mx

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise disturbances

Categories

Cleanliness
6.9
Several mentions of cleanliness issues, including a dirty room and unclean shower.
Service
8.4
Positively noted for friendly staff; some negative remarks about service at breakfast.
Location
9.4
Consistently praised for excellent location close to attractions.
Room Quality
7.4
Mixed reviews; some rooms described as comfortable, others small with issues.
Amenities
6.9
Basic amenities with limited breakfast options and issues with air conditioning.
Value for Money
7.4
Perceived as average for the pricing, but some felt it was overpriced.
Food and Beverage
6.4
Noted for poor breakfast options and limited menu choices.
Overall Experience
8
Overall satisfactory experience but with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:37

Property Description

Prime Location in Mexico City
Hotel MX Condesa, located in the heart of Mexico City, offers a perfect blend of convenience and luxury. With Chapultepec Castle and The Angel of Independence just a stone's throw away, our 4-star hotel provides easy access to the city's top attractions.

Modern Amenities for Your Comfort
Experience comfort and convenience in our non-smoking rooms equipped with flat-screen TVs, safety deposit boxes, and free WiFi. Unwind in our fitness centre or enjoy a drink at the on-site bar. Our 24-hour front desk is always ready to assist you, making your stay hassle-free.

Delicious Dining Options
Start your day right with a complimentary American breakfast during your stay at Hotel MX Condesa. Whether you're here for business or leisure, our hotel ensures that you begin your day on a delicious note.

Book your stay at Hotel MX Condesa now and indulge in a memorable experience in Mexico City!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 2128 reviews
Cleanliness: 6.9
Service: 8.4
Location: 9.4
Room Quality: 7.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 6.4
Overall Experience: 8
R
Roque couple ar
4
Buena Ubicación pero mucho que desear la infraestructura
Pros:

El personañ de la Cafeteria, excelente

Cons:

Habitaciones sin ventanas ! eso debe estar aclarado en el detalle de servicios.
No había ventilación.
Tuve el primer dia una habitacion cuyo ventilador de techo casi tocaba mi cabeza.
No apto para personas con movilidad reducida - sin ascensor

2026-06-06 via Nuitee
C
Claudia Elizabeth solo_traveller mx
10
Pros:

la ubicación

Cons:

.

2026-06-06 via Nuitee
N
Nathalie solo_traveller mx
9
Écrin historique à l’élégance contemporaine.
Pros:

L’emplacement est excellent, le petit déjeuner était délicieux (fruits frais, yogourt naturel, café filtre et œufs ou autre choix). La possibilité de louer un vélo est super surtout qu’il y a beaucoup de pistes cyclables aux alentours. Les chambres sont mignonnes. L’hôtel lui-même est comme une ancienne hacienda et les planchers et l’architecture valent la peine. L’ambiance est jeune et très agréable. Il y a aussi des jeux de société à disposition et l’air est parfumé.

Cons:

Le ventilateur grinçait et la base du lit aussi.

2026-06-05 via Nuitee
V
Victor solo_traveller mx
10
Pros:

La ubicacion y que era muy comodo

2026-06-04 via Nuitee
D
Diana B. solo_traveller mx
5
El personal del Restaurante arruinó la buena atención del personal del Hotel.
Pros:

Quisiera calificarlos mejor por la atención del personal del hotel ya que fueron muy amables.

Cons:

Es muy contrastante la atención del personal del Restaurante La Tosta, muy groseros los meseros, al grado que decidimos no utilizar el desayuno incluído del último día para no recibir sus malos tratos. Al parecer son administraciones diferentes, sin embargo uno como huésped no deberia de notar la diferencia. Espero que mejoren esta situación ya que les puede quitar clientes para la temporada del mundial.

2026-06-04 via Nuitee
M
Marcia couple pe
6
Pros:

La ubicación

Cons:

Hacía demasiado calor en la habitación

2026-06-03 via Nuitee
I
Iglesias solo_traveller pa
10
2026-06-03 via Nuitee
H
Hayen solo_traveller mx
5
No lo que esperaba y no regreso
Pros:

El desayuno que te ofrecen bien.

Cons:

El cuarto que me dieron con deficiencias de mantenimiento (manchas en el piso) despintado; el ultimo dia NO me salió agua caliente. Un cuarto que le entra demasiada luz por la noche; no tuve buena experiencia y a estos hoteles no regreso.

2026-06-02 via Nuitee
F
Favio solo_traveller co
4
Decepcionante, no pude descansar bien.
Pros:

La limpieza y algunas personas como el señor que recibe a los huéspedes en la entrada. Excepcional.

Cons:

Las habitaciones no son ventiladas, súper calurosas, mi ventilador estaba dañanado y aún cuando solicité cambio de habitación o ayuda con otro ventilador no solucionaron

2026-06-02 via Nuitee
L
Laura solo_traveller gb
7
Pros:

The staff were incredibly kind and lovely! The location is excellent

Cons:

Quite noisy! the traffic from the street is very loud. My room was really small without a wardrobe, it didn't have a table bed with a light, only the big bright light from the ceiling.

2026-06-02 via Nuitee
B
Blake couple us
4
Location and staff are great but I wouldn't recommend for the room itself.
Pros:

Staff was very helpful and welcoming. The location was great - walking distance to the park and lots of restaurants. The free breakfast was pretty good - I'd recommend the chilaquiles with fried egg.

Cons:

Our room only had one window that faced the hallway. It was very humid, even though we ran the bathroom fans all day. We couldn't open the window without losing all of our privacy. The walls were also very thin.

2026-06-02 via Nuitee
D
Diana B. solo_traveller mx
5
2026-06-02 via Nuitee
M
Marisol couple mx
4
no me volvería a hospedar ahí.
Pros:

El personal es agradable y servicial en todo momento. la ubicación es buena.

Cons:

Las habitaciones estan muy descuidadas, la cama era incomoda y rechinaba, el ventilador parecía que se iba a caer, el agua se salía de la regadera. contabamos con una ventanita que daba a los comensales del restaurante por lo que nunca pudimos abrirla.

2026-06-01 via Nuitee
D
Daniella solo_traveller br
4
Custo beneficio ruim
Pros:

A localizacao é boa

Cons:

Os quartos nao tem ar condicionado, isso nao esta claro no momento da reserva. Os quartos tem banheiro separado, chuveiro ruim, com agua empoçada. Muito barulho a noite e quartos nao tem isolacao de iluminacao boa.

2026-06-01 via Nuitee
G
Gustavo Adolfo couple mx
7
Buena, hizo falta el aire acondicionado.
Pros:

Ubicación excelente. El ambiente muy bieno.

Cons:

La habitación no tenía aire acondicionado. El cuarto era muy pequeño. El baño estaba dividido en dos: taza y regadera, con puuertas de vidrio, pegada a la cama.

2026-06-01 via Nuitee
G
George extended_group ca
8
A Super Nice Home-Feel-From-Home Hotel In The Middle Of The City
Pros:

Friendly bilingual staff. Security was beyond my expectations. Atmosphere and décor was impressive, and overall felt peaceful and relaxing. Bonus: we loved the doorman, Dr. Juan who made us feel at home as well as the housekeeper(s) who kept our room super-clean on a daily basis.

Cons:

The 3-star hotel (claims to be part of Wyndham chain) seemed bit off with missing amenities such as ironing & board, hair-dryer, mini-fridge etc. (for which should be standard features). Beds squeaked a lot, and personally I found the pillows way too puffy and uncomfortable. Despite that everything else was great.

2026-06-01 via Nuitee
M
Mendoza solo_traveller us
6
Pros:

Location is good. Free breakfast was a good offer

Cons:

The shower water flow kept fluctuating from hot to cold.. ibhad to be careful of getting burned. Breakfast fruits was good, but the rest was below average choices or taste. There was no a/c.

2026-05-31 via Nuitee
C
crljosbn extended_group mx
9
Excelente estancia, lugar comodo y centrico
Pros:

La ubicacion era muy buena, la gente muy amable, el lugar es hospitalario y el desayuno incluido muy bueno.

Cons:

No tenian algun frigobar o hielo

2026-05-29 via Nuitee
R
Rosa solo_traveller mx
9
2026-05-28 via Nuitee
S
Sandeep solo_traveller gb
9
Pros:

great location only stayed one night as i was flying out the next day. great value for money.

2026-05-27 via Nuitee