Holiday Inn Express Brussels-Grand-Place by IHG

Hotels
Borealis Hotel Group
8.6 (6110 reviews)
Rue du Cypres 6/10 , Brussels , be

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Uncomfortable beds

Categories

Cleanliness
8.33
Generally positive with some complaints about room cleanliness.
Service
9.11
Staff were exceptional and helpful throughout the stay.
Location
9.15
Location is excellent, close to the city center and main attractions.
Room Quality
7.6
Rooms are small and some found beds uncomfortable.
Amenities
8.63
Breakfast and other amenities met expectations.
Value for Money
8.59
Value aligned with hotel ratings despite some issues.
Food and Beverage
8.65
Breakfast offerings were diverse and well received.
Overall Experience
8.71
Overall a good experience but some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:11

Property Description

Central Location
Located in the heart of Brussels, just 300 meters from Place Sainte-Catherine, Holiday Inn Express Brussels-Grand-Place offers convenience and easy access to popular attractions like Mont des Arts and Brussels Central Station.

Comfortable Rooms
The hotel features well-equipped rooms with modern amenities such as flat-screen TVs, air conditioning, and cozy seating areas. Guests can enjoy a restful night's sleep with the comfortable bed linen and towels provided in each room.

Multilingual Staff and Breakfast Options
Guests can start their day with a delicious buffet breakfast, with options ranging from continental to vegetarian. The multilingual staff, fluent in Arabic, Berber, English, and Spanish, are always ready to assist and offer valuable tips for exploring the area.

Book your stay at Holiday Inn Express Brussels-Grand-Place for a memorable and convenient experience in Brussels.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 6110 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.71
J
James Dewald solo_traveller za
7
Cons:

Aircon did not work.
Hairdryer did not work.

2026-06-20 via Nuitee
N
NADINE FLORENCE couple lt
7
Good
Pros:

I liked the fact it was located at the center

Cons:

Breakfast

2026-06-20 via Nuitee
N
Nathalie solo_traveller be
10
A recommander
Pros:

L accueil du Essonne, une chambre spacieuse et bien équipée .
Choix au petit déjeuner

2026-06-20 via Nuitee
M
Mauricio couple cl
9
Muy amables los recepcionistas
Pros:

Muy amables nos dieron una invitación al bar por nuestro aniversario,

2026-06-20 via Nuitee
G
GIANCARLA solo_traveller it
7
2026-06-20 via Nuitee
D
Debra couple gb
10
Excellent clean comfortable stay in town centre and friendly staff
Pros:

Good location and air conditioning
Very clean and comfortable . Very comfortable bed.

Cons:

Nothing

2026-06-20 via Nuitee
H
hamide couple tr
9
2026-06-19 via Nuitee
S
sonia solo_traveller it
6
Pros:

Posizione

Cons:

Ho avuto un problema sono stata male e ho chiesto di avere un po di riso in bianco la sera alle 20, risposta non so usare la cucina
Puliscono ogni 3 giorni e pulizia non accurata
Brioche poco cotte tutte le mattine
Asciugamani che puzzano di umido appena cambiati
Non c'è un armadio solo 5 appendini

2026-06-19 via Nuitee
L
Laura couple fr
8
2026-06-19 via Nuitee
C
Caglar couple tr
10
Merkezi ama sakin bir otel
Pros:

çok merkezi, kahvaltısı gayet güzel ve lezzetliydi, personel kibar ve otel konforluydu. Tren ile seyahat ediyorsanız brussel midi değil brussel centralde inmelisiniz yol daha kısalıyor.

2026-06-18 via Nuitee
L
Lisa family_with_children de
7
2026-06-18 via Nuitee
O
Ola extended_group se
7
Bryssel levererar👌
Pros:

Centralt
Väldigt trevligt och informativt välkomnande i receptionen.

Cons:

Trångt rum, dock utrustat som förväntat.
Frukostpersonalen var tämligen frånvarande, kändes vara i obalans.

2026-06-18 via Nuitee
A
Alba extended_group it
5
Pros:

Centralità

Cons:

Telo doccia piccolissimo. Non vi è un armadio, ma solo un piccolo spazio con 4 grucce, poltroncina con cuscino non pulito

2026-06-18 via Nuitee
F
Francesca solo_traveller it
8
Hotel senza troppe pretese ma con tutto ciò che serve.
Pros:

Posizione comodissima, piazza santa Caterina è una zona vivace, centrale e ben collegata. Camera semplice ma pulita e con tutto il necessario.

Cons:

La colazione è un po’ scarsa, il phon da migliorare (lavarsi i capelli in albergo è sempre un problema)

2026-06-18 via Nuitee
M
Mehmet couple tr
9
Pros:

Temiz ve merkezi bir konumda

2026-06-17 via Nuitee
M
Marino Altomare solo_traveller it
10
Ottimo punto di riferimento a Bruxelles
Pros:

La posizione, la disponibilità del personale, il comfort della camera e la colazione eccellente

Cons:

Il mancato riassetto quotidiano della camera

2026-06-17 via Nuitee
M
Moumen solo_traveller sa
9
Good hotel with a great location and friendly staff. The check-in and check-out process was fast and
Pros:

Good hotel with a great location and friendly staff. The check-in and check-out process was fast and easy. The only drawback is that the price is relatively high, but overall the stay was comfortable and enjoyable.

Cons:

Good hotel with a great location and friendly staff. The check-in and check-out process was fast and easy. The only drawback is that the price is relatively high, but overall the stay was comfortable and enjoyable.

2026-06-17 via Nuitee
L
Larysa couple ua
10
2026-06-16 via Nuitee
J
jose solo_traveller nl
8
Eenvoudig maar goed .
Pros:

De locatie

Cons:

Wij hadden een kamer aan de straat kant.
Veel lawaai ‘‘s nachts in het weekend.

2026-06-16 via Nuitee
A
Agnieszka family_with_children pl
10
Pros:

Śniadania dostosowane do osób z wykluczeniami żywieniowymi. Bardzo smaczne.
Lokalizacja bardzo dobra.

2026-06-15 via Nuitee