Premier Hotel Umhlanga

Hotels
•
Premier Hotels & Resorts
8.4 (3658 reviews)
Cnr Herrwood Drive & Umhlanga Boulevard, Umhlanga Ridge, Umhlanga, Durban , Durban , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness praised in some areas
Delicious food
Cons:
Cleanliness issues
Outdated room facilities
Bathroom layout complaints
Lack of basic amenities

Categories

Cleanliness
7.4
There were complaints about cleanliness, including tissues left in the room and unrefilled supplies.
Service
9.4
The service was highlighted positively, including warm reception and friendly staff.
Location
8.9
The location was mentioned positively multiple times, especially its convenience to malls.
Room Quality
7.9
Room quality was addressed negatively with mentions of outdated electronics and issues like outdated beds.
Amenities
7.9
There were mentions of missing amenities like fridges and furniture on the balcony.
Value for Money
8.4
General sentiment was fair considering some guests felt the experience matched hotel expectations.
Food and Beverage
8.4
Food received some praise but also criticism regarding limited variety in breakfast.
Overall Experience
8.9
Overall a good experience with many positive mentions despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:49

Property Description

Luxurious Accommodation
Premier Hotel Umhlanga, nestled in Durban, offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Each room is designed for comfort and relaxation, ensuring a peaceful stay.

Dining Options
Indulge in a variety of culinary delights at the hotel's restaurant, serving buffet, à la carte, and continental breakfast options. Guests can savor delicious meals in a cozy setting or opt for room service for added convenience.

Convenient Location
Located just a stone's throw away from Umhlanga Main Beach and Umhlanga rocks Beach, guests can easily explore the beautiful coast and enjoy activities like fishing and cycling. With a 24-hour front desk and a range of services, Premier Hotel Umhlanga promises a memorable stay.

Book your stay at Premier Hotel Umhlanga for an unforgettable experience in Durban.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 3658 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
D
Deon • solo_traveller • za
9
2026-09-17 • via Nuitee
P
Prof Hetisani Lucky • solo_traveller • za
10
Pros:

Staff are very friendly and will to go all out to help

Cons:

Nothing

2026-09-14 • via Nuitee
T
Thomas • couple • za
7
It’s a good Hotel with some potential
Pros:

Exceptional views

Cons:

The open Bathroom close to the Bed isn’t really a good place. The Amenities for a suite isn’t worth the price. We ordered breakfast in to the Room, we was waiting for one and half hour, then we had to rush for check out. Exactly by 11am the Housekeeping wanted to enter the room!

2026-09-08 • via Nuitee
T
Trisha • couple • za
8
2026-09-07 • via Nuitee
H
Hlengiwe • couple • za
8
Our stay was ok but not amazing since we had to fight even to fet soap as they gave us 1 sou yet we booked for 2 people
Pros:

Every thing was good

Cons:

Yhe staff gave us the the riom below whatvwe have paid for and tried to convince us that all rooms are the same and the ones we saw on pictures when we were choosing were fully booked but when we insisted and fighting for the correct room he told us to sleep 1 night and move the next day we refused and wanted tobtalk to the managerer than the change the room to the ine we paid for but after a long fight

2026-09-07 • via Nuitee
R
Radebe • solo_traveller • za
10
It was an awesome experience for me
Pros:

The place is exceptional

Cons:

Food, cleanliness and friendly staff

2026-09-05 • via Nuitee
A
Amogelang • solo_traveller • za
9
Pros:

I spent 3nights and not refunded for the fourth day I didn’t spend and no one said anything about my refund 🥹

Cons:

Have some gowns and sleepers

2026-09-05 • via Nuitee
M
Mukesh Modi • couple • za
6
wont be staying there again
Pros:

Niks

Cons:

breakfast was average. not enough glasses for water. the juice was horrible. the cakes were stale. the fruit was not fresh. the cappuccino we paid for was horrible.

2026-09-04 • via Nuitee
M
Munilall • solo_traveller • za
1
2026-09-03 • via Nuitee
T
Tshepiso • solo_traveller • za
7
2026-09-01 • via Nuitee
S
Simo • couple • za
10
Top notch
Pros:

Clean , nice location with the sea view

Cons:

Nothing

2026-08-31 • via Nuitee
S
simphiwe • couple • za
9
Overall, we had such a relaxing and wonderful time that we ended up extending our stay
Pros:

Loved the view from the room, overlooking Umhlanga, Oceans Mall, and the ocean. The bathroom was stunning too, with an ocean view from the tub. Everything was spotless with a fresh, welcoming scent throughout, and the staff were warm and friendly.

Cons:

On two mornings, we were asked to pay for breakfast even though it was included in our room booking. We understood the first instance as an oversight, but for the same mistake to happen again the next day was disappointing. It would also have been a nice touch to have a smart TV in the room.

2026-08-26 • via Nuitee
D
Deon • solo_traveller • za
9
2026-08-26 • via Nuitee
S
Sandile • solo_traveller • za
9
2026-08-25 • via Nuitee
S
Smonds • solo_traveller • za
8
2026-08-23 • via Nuitee
S
Sithokoziso • couple • za
10
Marvels
Pros:

Everything

Cons:

Nothing

2026-08-22 • via Nuitee
Y
Yashnira • solo_traveller • za
10
2026-08-21 • via Nuitee
S
Siyathemba • solo_traveller • za
10
2026-08-19 • via Nuitee
L
Logan • extended_group • za
8
2026-08-19 • via Nuitee
H
Hooblal Rekha • couple • za
8
Pros:

Great location, amazing views !

Cons:

We ordered in-room dining at 21.20 . They delivered the food and we noticed that the fried chips was missing. We told the lady who delivered it and she said she would bring it . She never came back nor did they inform us of what happened to our chips.

No help with luggage ..
No place to hang hand towel

2026-08-16 • via Nuitee