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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Modern Amenities
Experience comfort and convenience at Hampton Inn & Suites Watertown Boston, Ma with air conditioning, flat-screen TVs, and free WiFi in every room. Relax with a coffee from your in-room coffee machine or enjoy a refreshing shower in the sleek bathrooms.
Fitness Center and Shared Lounge
Stay active during your stay with access to the on-site fitness center, perfect for a morning workout. Unwind in the shared lounge area, ideal for socializing or catching up on work in a relaxed setting.
Convenient Location
Located just a short distance from popular attractions like Harvard Square and John F. Kennedy Park, our hotel offers easy access to the best of Watertown. Explore the city knowing you have a comfortable retreat waiting for you at Hampton Inn & Suites Watertown Boston, Ma.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Excellent breakfast
The AC unit was very noisy and although there was a setting to turn it off, it did not go off. It would go off, come back on, go off again - very annoying. I reported this to the desk in the morning along with room number and she assured me that she would report to maintenance for repair.
No response and no room cleaning. I prepaid a reservation, but I accidentally selected a Hampton Inn location that is further away than I anticipated. I attempted to cancel it, but was unsuccessful. Reached out by phone, email and in person. No response.
Cleanliness and close to shopping and food areas
Everything was clean and in order.
We thought the price was a bit high.
Close to Boston attractions. Nice parks -stores nearby.
Nice New hotel with good location in a new hub of retail and food options and park, walking trail, connected to greenway and close to boston without being downtown. Standard Hampton breakfast was good, nice lobby, big room and nice wifi.
This is what a hotel stay should be, no surprises. Well done.
Camera grande, silenziosa e piuttosto pulita. Buona la palestra.
Posizione fuori città, con parcheggio a pagamento (35 dollari al giorno) e piuttosto distante dal centro. Colazione non molto varia, sicuramente migliorabile.
I was staying at this hotel as part of a university tour group starting from Boston. Since I arrived one day before the tour, I paid extra to check in a day early.
After my first night, I went out to explore the city. In the middle of my sightseeing, I received a phone call from the hotel asking me to return and check out of my room. I explained that I was staying for another night, but I was still asked to come back because, apparently, my room needed to be changed.
I had to interrupt my plans, return to the hotel, and spend time and money on taxis for something that was clearly a front desk/check-in mistake. When I arrived, I was then told that I could actually stay in the same room for the following two nights after all.
What is most disappointing is that nobody gave me a sincere apology for the inconvenience. This was not a minor issue for me. I was visiting a foreign country and had very limited time to explore the city, and valuable sightseeing time was unnecessarily wasted because of a mistake that could easily have been avoided with a little more attention and better communication between the front desk staff.
A simple, sincere apology and a little consideration for the guest would have made a big difference. Unfortunately, the way this situation was handled left me extremely frustrated and disappointed with the hotel’s level of customer service.
这个酒店和booking.com的对接很差，业务不熟，入住时多扣了我们几百元美金，协调了很多次直到1个半月后才退回来，过程中交涉到身心俱疲，差评！！！
Breakfast wasn’t great
Good location near shops and restaurants
No fridge no laundry
Great hotel in Boston.
New and clean hotel.
Plenty of stores near the hotel.
Bus stop to Harvard sq (T subway)near the hotel
Nothing
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