DoubleTree by Hilton Kyoto Higashiyama

Hotels
•
Doubletree by Hilton
9.2 (719 reviews)
Higashiyama-Ku Honmachi 1-45 , Kyoto , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice breakfast options
Cons:
Noise issues
Limited metro accessibility
Minor cleanliness concerns

Categories

Cleanliness
8.45
Mixed feedback on cleanliness with some mentions of noise and need for better attention.
Service
9.95
Staff are repeatedly praised for their friendliness and helpfulness.
Location
9.45
Great location for visiting local attractions and accessing transport.
Room Quality
9.45
Rooms are described as spacious and well-furnished.
Amenities
9.45
Amenities including a public onsen and clean facilities are well received.
Value for Money
8.95
Good value based on positive feedback on the overall experience.
Food and Beverage
8.45
Breakfast is mentioned positively, but some guests had preferences not fully met.
Overall Experience
9.45
Overall positive reviews with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Luxurious Accommodation in Kyoto

Convenient Location: Situated just 1.1 km from Sanjusangen-do Temple, DoubleTree by Hilton Kyoto Higashiyama offers easy access to popular attractions like Samurai Kembu Kyoto and Gion Shijo Station.

Modern Amenities: Enjoy a comfortable stay in rooms equipped with a kettle, private bathroom with premium toiletries, and air conditioning. The hotel also provides a fitness centre for your convenience.

Multilingual Support: With staff fluent in English, Spanish, Italian, and Japanese, you can expect excellent service and assistance throughout your stay.

Experience the perfect blend of comfort and convenience at DoubleTree by Hilton Kyoto Higashiyama. Book now for an unforgettable stay in Kyoto.

Important information:

Children aged 0–11 years can stay free of charge but incur a breakfast charge of ￥1,900 per child/night when breakfast is included in the rate.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs JPY 1000 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for ¥5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 719 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
P
Parfenova • solo_traveller • es
4
Cuidado con este hotel. Te roban!!!!!
Pros:

Limpio y cerca de la,estación

Cons:

Teníamos media pensión, 1 adulto y 1 niño. En el restaurante en la cena nos dijeron que mi m.p. incluso 5500 yenes. Yo pedí a la,camarera que me aconseja que tengo que pedir para no sobrepasar. Ella aconsejo. Y asi tres días. Para la niña tenía que pagar que resulta que no le encluian el desayuno. En el cheak out me cobraron casi 100 euros por las desayunos,de la niña y otra,diferencia por sobrepasar 5500 en las cenas. Es un robo, cuidado con este hotel. Estoy decepcionada, nunca mas volveré ni aconsejo a nadie.
Por siento, estas cenas tan caras no es nada de otro mundo. Cogí media pensión por comodidad por viajar con la niña pero me arrepentí. Podria comer mejor fuera

2026-06-27 • via Nuitee
J
Jean-Martial • couple • th
7
Pleasant
Pros:

Clean and friendly service

Cons:

Room a bit too small

2026-06-25 • via Nuitee
M
Munther • extended_group • sa
10
2026-06-23 • via Nuitee
K
Kritvi • solo_traveller • in
9
2026-06-22 • via Nuitee
S
Seda • family_with_children • hr
9
2026-06-22 • via Nuitee
M
MIYU • couple • jp
2
2026-06-21 • via Nuitee
E
Ece • couple • tr
5
2026-06-20 • via Nuitee
K
Ka Yum • couple • hk
10
2026-06-19 • via Nuitee
A
Andrej • couple • sk
9
Pros:

Dizajn, služby personálu, jedlo

Cons:

Poloha trochu od ruky

2026-06-18 • via Nuitee
G
Giulia • couple • it
7
Non ci tornerei
Pros:

Lo staff gentile, anche se solo alla reception parlano inglese, lo staff di sala per colazione e altri pasti non parla e ne capisce bene l’inglese.
Abbiamo avuto un problema: abbiamo dimenticato alcune cose in cassaforte e dal nuovo hotel abbiamo richiesto una spedizione espressa delle nostre cose. Il giorno dopo era arrivato tutto nel nuovo hotel a Tokyo.

Cons:

Il fatto che il personale di sala non parlasse inglese. La colazione monotona e con poca scelta. La doccia non era stata pulita adeguatamente dato che c’erano capelli attaccati alle pareti che ho notato durante la prima doccia. Non ho toccato, volevo verificare se fosse una svista una tantum ma non è così. Quei capelli sono rimasti lì per giorni.

2026-06-18 • via Nuitee
E
Eissa • couple • ae
9
Pleasent Hotel and value for money.
Pros:

Property was very clean, Near tourist attractions, On main road and close access to subway station.

Cons:

Nothing.

2026-06-17 • via Nuitee
C
Carol • extended_group • hk
9
Pros:

great

2026-06-17 • via Nuitee
C
Chiara • couple • ae
10
2026-06-15 • via Nuitee
D
Dirk • couple • de
9
2026-06-12 • via Nuitee
E
Ebony • couple • au
9
2026-06-10 • via Nuitee
F
fdorerabadia • Couples • Kissimmee, Florida
8
One-night stay
Pros:

Centrally located with some fun amenities, including an on-site onsen. We stayed one night in a suite with a private sauna, which was a nice touch. Overall, it's a cool hotel with a unique atmosphere, though it wasn't particularly memorable or life-changing. A solid choice for a short stay.

2026-06-04 • via Tripadvisor
A
Adi • solo_traveller • il
8
2026-06-03 • via Nuitee
M
Mohammad • extended_group • ae
8
Pros:

Location is pretty good, rooms are relatively good size, the style of the hotel and rooms are nice

2026-06-02 • via Nuitee
M
Mounir • family_with_children • eg
8
2026-06-02 • via Nuitee
S
Sri Vasishta • solo_traveller • us
10
Pros:

The Japanese style esthetic in the rooms and the hotel was incredible!

2026-05-31 • via Nuitee