Ca' di Dio - VRetreats, an SLH Hotel

Hotels
•
Small Luxury Hotels of the World
9.4 (1449 reviews)
Riva de la Ca' di Dio Castello 2182 , Venice , it

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
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Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Delicious breakfast
Cons:
High prices
Limited heating options in some rooms

Categories

Cleanliness
9.35
Clean and plenty of space mentioned in multiple reviews.
Service
9.85
Excellent service noted, with friendly and attentive staff across reviews.
Location
9.85
Great location mentioned often, though some reviews noted it being a little out of the way.
Room Quality
9.35
Rooms described as spacious and beautifully decorated.
Amenities
9.35
Good amenities mentioned, such as a lovely breakfast and additional services.
Value for Money
8.35
Pricing was noted as high, which affected perceived value.
Food and Beverage
9.35
High-quality food and drink experiences highlighted in multiple reviews.
Overall Experience
9.75
Overall experiences were overwhelmingly positive, contributing to high ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:30

Property Description

Luxurious Accommodation

Experience unparalleled luxury at Ca'di Dio-Small Luxury Hotel in Venice. Indulge in 5-star service with a fitness centre, garden, and a restaurant and bar on-site. Each room boasts modern amenities including a flat-screen TV, air conditioning, and a safety deposit box.

Convenience at Your Fingertips

Enjoy the convenience of an ATM, concierge service, and a 24-hour front desk. Benefit from airport transfers, room service, and complimentary WiFi throughout the property.

Prime Location

Located near iconic landmarks like Doge's Palace and Basilica San Marco, our hotel offers easy access to Venice's top attractions. Book your stay at Ca'di Dio-Small Luxury Hotel for an unforgettable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Le tariffe escludono un contributo volontario del 5% sull’importo del soggiorno, da pagarsi in hotel. Tale contributo, se scelto di pagare, va interamente a favore dei dipendenti.

Rates exclude a discretionary contribution of 5% on the cost of the stay, to be paid in hotel. This contribution, if chosen to pay, goes entirely to the employees.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1449 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 9.75
D
Daniel • couple • it
10
Probably the best hotel in Venice. For a real treat
Pros:

Exceptional, great deco, perfect location

Cons:

Maybe more pricey than it should be

2026-07-02 • via Nuitee
G
Gennaro • family_with_children • us
10
Very good
Pros:

Very,very good

Cons:

Nothing

2026-07-01 • via Nuitee
M
Mikhail • couple • ch
10
2026-06-30 • via Nuitee
R
Rajya Vardhan • couple • in
10
the staff makes you at home
Pros:

Excellent. Great setting in the courtyard. Outstanding service

2026-06-22 • via Nuitee
J
Juergen • couple • es
9
2026-06-21 • via Nuitee
N
Nikolaus • couple • de
6
Eigentlich schönes und sehr gut gelegenes Hotel mit Macken, die eines 5-Sterne Luxuxhotels nicht würdig sind.
Pros:

Die Lage war perfekt außerhalb der Touristenhotspots.

Cons:

Für ein Luxushotel dieser Klasse war das Zimmer unterdurchschnittlich. Es war zwar für venezianische Verhältnisse groß und leidlich modern, also nicht zu plüschig. Die Beschreibung „Designhotel“ ist etwas geschönt. Aber es gab viel zu wenig Stauraum, gerade mal für die Garderobe für wenige Tage. Die Fernbedienung für das TV-Gerät war viel zu kompliziert. Für ein paar Nächte will man sich nicht stundenlang damit beschäftigen müssen. Hauptnachteil des Zimmers war, dass man die Klimaanlage im Zimmer selbst nicht nach Bedarf verstellen konnte. Die Einstellung geht nur über die Rezeption. Für ein 5-Sternehotel ein no go! Als wir kamen, war das Zimmer eiskalt. Die Temperatur wurde dann auf Nachfrage angehoben, blieb dann aber während des ganzen Aufenthalts Tag und Nacht gleich. Völlig indiskutabel war, dass beim Auschecken ungefragt ein Aufschlag von 400 Euro (!) für „employee benefit service Room” auf der Rechnung erschien und man erst auf Nachfrage erfuhr, dass dies freiwillig sei. Ähnliches geschah bei Rechnungen der Hotelbar. Bei Letzterer fühlten wir uns schon über den Tisch gezogen. 2 Gläser Tomatensaft 30 Euro!

2026-06-21 • via Nuitee
N
Nataliya • couple • at
7
Pros:

Everything was perfect.

Cons:

The attitude of the reception staff was very disappointing. The receptionist appeared to expect a tip and presented us with an invoice that already included a service charge, claiming that this is “totally normal in the United States.”

However, we are in Europe, and as European citizens we do not consider this practice to be standard. Tips should always be voluntary and based on the quality of the service received, not automatically added or expected.

During our stay, we had already tipped twice: once to the baggage porter and once for the room service. Despite this, when the receptionist presented the invoice with an additional service charge, I asked whether he would have given us the same invoice with tips included even if we had not ordered room service. He replied, “Yes.”

This confirms that the tip was being added automatically, regardless of the services used. We found this approach misleading, unprofessional, and inappropriate. It created an uncomfortable situation and left a very negative impression of the hotel. Guests should never feel pressured into paying additional charges that are presented as mandatory tips, especially when they have already shown their appreciation for the staff by tipping during their stay.

2026-06-18 • via Nuitee
J
Joseph • couple • us
10
It was amazing thank you so much for your staff’s kind hospitality.
Pros:

Bistro restaurant food was excellent- and so was the customer service and perfect location

Cons:

The AC was warmer than we are used to, but everything else was great.

2026-06-13 • via Nuitee
W
Waltraud • couple • de
8
Ein sehr schöner Aufenthalt mit einem aufmerksamen Personal
Pros:

Wir waren zur Biennale in Venedig und dafür war die Lage des Hotels perfekt

Cons:

Wir hatten ein Upgrade zur Juniorsuite bekommen aber die war im 3. Stock und hatte leider nur sehr kleine Fenster

2026-06-13 • via Nuitee
V
Vincent • couple • fr
10
Exceptionnel..je recommande sans réserve. !!!
Pros:

Parfait !

Cons:

Rien !!!

2026-06-12 • via Nuitee
E
Eckhard • solo_traveller • de
10
Bienale❣️Diesmal 8 Personen! Kompetente, total nette, fröhliche und hilfsbereite Menschen haben den Aufenthalt für uns a
Pros:

Die Lage ist sensationell!!!!
Das Personal ist unglaublich zuvorkommend, freundlich und total

Cons:

Es gibt NICHTS!!!!!

2026-06-12 • via Nuitee
Y
Yolanda • couple • us
10
Amazing Place
Pros:

Location was great! Staff was amazing! Room was beautiful!

2026-06-09 • via Nuitee
S
saket • couple • in
10
2026-06-08 • via Nuitee
W
Wim • couple • be
9
Prima
2026-06-07 • via Nuitee
J
Joachim • couple • fr
6
Tolle Stadt, schön gelegen, teuer mit Abstrichen beim Service
Pros:

Gute Lage, sehr schönes Frühstück

Cons:

Teuer, hohe Fehlerquote (kundenservice hat die Tür nicht richtig geschlossen, leere Wasserflaschen wurden nicht weggeräumt und durch volle ersetzt,,) Service außer beim Frühstück nicht sehr aufmerksam

2026-06-05 • via Nuitee
K
Kareen • couple • gb
9
Perfect
Pros:

Location , décor, bathroom, food

Cons:

Air condition needs fine tuning.

2026-06-03 • via Nuitee
M
Max • couple • ru
10
Pros:

Amazing location only 10 minutes from San Marco and 15 minutes to biennale exhibition. But so cozy and quite inside that you don’t feel the tourists’ crowd.
Friendly and professional staff made our staying there unforgettable.

2026-06-02 • via Nuitee
P
Pablo • couple • es
8
2026-06-02 • via Nuitee
C
cymbeline • family_with_children • gb
2
Very expensive for the fact the air conditioning broke in our room and the service was bad.
Pros:

Style and decor is gorgeous and location is great.

Cons:

The air conditioning broke on our last night and it was boiling in Venice so we all had a terrible sleep. The hotel refused to offer us any compensation for this night and we were paying over €1000 a night. Incredibly slow breakfast in our last morning as well and service very patchy. I called down for a clothes steamer and they said they’d bring it immediately but they didn’t until I called again the next day. I asked for them to clear dirty glasses from our room twice and they were never collected. Poor communication and not at all slick for the level of hotel it is supposed to be.

2026-06-01 • via Nuitee
V
vivienne • couple • gb
9
Pros:

Beautiful hotel in a great location
Really lovely room but insufficient storage space and very awkward access to the bathroom. Reception staff did all that they could do mitigate this
All the staff were delightful, in particular the concierge team who made such a difference to our trip with all their help and advice
Fabulous breakfast served by a lovely team

Cons:

See above

2026-05-31 • via Nuitee