the b ginza

Hotels
•
the b hotels
8.4 (3299 reviews)
Chuo-ku, Ginza 8-12-13 , Tokyo , JP
+81 3-3543-1200

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent central Ginza location
Very clean rooms
Free pancakes/coffee and lobby amenities
Good showers and comfortable beds for many guests
Helpful/friendly staff in most cases
Cons:
Rooms are consistently small with limited storage
Beds described as quite firm/hard by some guests
Only two elevators and morning waits
Occasional unfriendly or understaffed reception/check-in
Occasional strong cleaning/fragrance smell in hotel areas

Categories

Cleanliness
8.8
Multiple guests describe the hotel as very clean or 'super clean'; one reviewer mentioned a strong cleaning/fragrance smell in areas of the hotel.
Service
8.2
Many guests praised friendly and helpful staff who assisted with reservations and requests, but several reports noted unfriendly or thinly-staffed reception at check-in.
Location
9.6
Very consistently praised — excellent, central Ginza location, convenient for shopping and transport; a clear strong point of the property.
Room Quality
6.2
Repeated negative comments about very small rooms, limited storage (no cupboards/drawers), little space to place luggage and generally firm/hard beds.
Amenities
8.6
Positive mentions of free umbrellas, coffee/espresso, complimentary pancakes, good showers and amenities nook; some negatives around only two elevators and occasional elevator delays.
Value for Money
8.6
Several guests commented the hotel offers good value given the prime location and included perks, though a few felt rooms were small for European size expectations and price.
Food and Beverage
8.7
Breakfast and complimentary pancakes/drinks were frequently praised as excellent or varied; a few guests described the breakfast as only 'ok'.
Overall Experience
8.5
Overall positive experience driven by location, cleanliness and helpful amenities; downsides such as small rooms, occasional unfriendly check-in and elevator waits temper the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Central Location
Located in the heart of Tokyo, the b ginza offers easy access to popular attractions and shopping centers like Ginza Six and Ginza Core Shopping Mall.

Modern Amenities
Guests can enjoy air-conditioned rooms with a range of amenities including a flat-screen TV, safety deposit box, and a private bathroom with a bidet. Free WiFi is available throughout the property.

Nearby Attractions
Within walking distance, guests can explore Azuma Inari Shrine, Shimbashi Station, and Space FS Shiodome. Conveniently situated just 16 km from Tokyo Haneda Airport.

To experience the perfect blend of comfort and convenience, book your stay at the b ginza now.

Important information:

This property is a cashless hotel. Please use a credit card or QR code payment for accommodations charges.

Please note the property does not accept luggage storage before check-in or after check-out. Please use the nearby coin lockers.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 3299 reviews
Cleanliness: 8.8
Service: 8.2
Location: 9.6
Room Quality: 6.2
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.5
A
andrew • family_with_children • gb
7
2026-10-30 • via Nuitee
A
Anna Gylling • couple • dk
7
2026-10-29 • via Nuitee
P
Ping Hua • extended_group • tw
7
Pros:

Checkin 還要補價差

2026-10-28 • via Nuitee
L
Luis • couple • ca
7
Pros:

Great location

Cons:

Based on other customers' reviews, I was expecting the rooms to be a bit bigger, but they seem to have the same size of budget hotels such as APA

2026-10-27 • via Nuitee
C
Chiara • couple • au
8
Very good, convenient, comfortable
Pros:

The shower and bed were good.

Cons:

No cupboards or drawer storage given the limited space.

2026-10-26 • via Nuitee
M
Mark • solo_traveller • gb
9
Cons:

Rooms very small, to be expected in the city, but nowhere to sit or put luggage other than the bed.

2026-10-26 • via Nuitee
E
Elizabeth • extended_group • us
9
Quiet location
Pros:

Liked the room and facilities. Location was a bit far from all but appreciated it since it was in a less crowded area.

Cons:

Staff upon check in was very unfriendly and unwelcoming and there is no one at the front desk.

2026-10-26 • via Nuitee
A
Ann-Marie • couple • gb
6
2026-10-24 • via Nuitee
B
Blair • couple • us
6
Pros:

nice staff..... great location. Great bathroom (especially the shower).

Cons:

Took forever for elevators... the breakfast was ok, but not great. Rooms were very small, which made it difficult to get up out of bed.

2026-10-22 • via Nuitee
R
Robert • couple • us
7
2026-10-22 • via Nuitee
L
Lachlan • couple • au
10
Fantastic!
Pros:

Super clean, convenient, comfortable beds.

Cons:

It’s a small room, but that’s Tokyo! There was enough room for us

2026-10-17 • via Nuitee
R
Roberto • couple • it
8
2026-10-16 • via Nuitee
B
BLANCA • couple • es
9
Pros:

Great location, free coffee, drinks and pancakes in the morning!

Cons:

The elevator doesnt work well

2026-10-14 • via Nuitee
E
Emiliano • couple • de
8
Great price for a great location!
Pros:

Amazing location at the hearth of Tokyo very close to Ginza. Everything was good at the hotel, great staff and the room were cozy and comfortable, just a bit too small for European standards but that is totally ok. Overall very recommended.

2026-10-14 • via Nuitee
Y
YUKI • couple • jp
10
2026-10-14 • via Nuitee
A
abnarishkin • extended_group • us
8
Pros:

Loved the location. The breakfast was amazing. I appreciated the free umbrellas in the lobby, free tea, and amenities nook in the back. I accidentally booked two separate reservations, and the staff was able to help me stay in the same room for the whole time.

Cons:

The rooms are small for the price, but I think you'll find that's the case in most hotels in Tokyo.

2026-10-14 • via Nuitee
F
Filiz • couple • nl
9
Super goed hotel met vriendelijke personeel. Ligging had niet beter gekund
Pros:

Super vriendelijk/behulpzaam personeel. Personeel bereid om je met alles te helpen. Schoon hotel erg comfortabel. Binnen ‘n minuut zit je in Ginza street, winkelcentrum. Elke dag verse pancakes en vruchtensap gratis.

2026-10-13 • via Nuitee
F
Fernanda • couple • br
9
Pros:

Good facilities, very clean, convenient location, and good breakfast buffet

2026-10-13 • via Nuitee
M
Matthew • extended_group • gb
10
2026-10-13 • via Nuitee
C
Csilla • couple • hu
8
Pros:

Kiváló helyen van

Cons:

Reggelizoben és este a bárban nem kedves a személyzet

2026-10-12 • via Nuitee