Premium Suites D'lement Genting Highlands by BYON

Hotels
6.9 (1038 reviews)
1 Jalan Ion Delemen , Genting Highlands , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable
Good views
Spacious rooms
Cons:
Cockroaches
Bad odor
Maintenance issues
Difficult to find rooms

Categories

Cleanliness
5.35
Multiple reviews indicated issues with cleanliness, including reports of cockroaches and stains.
Service
7.85
While there were some service difficulties reported, generally described as standard for hotel expectations.
Location
8.85
Frequently praised for its good location and proximity to attractions.
Room Quality
6.85
Mixed reviews on room quality with references to comfort, but also reports of issues like unpleasant odors.
Amenities
6.35
Reported availability of some amenities, but also comments on the lack of basic utensils and poor maintenance.
Value for Money
5.35
Concerns raised regarding the perceived value, especially mentioning high costs for low quality.
Food and Beverage
7.35
No specific food or beverage offerings mentioned; rated standard due to mixed expectations.
Overall Experience
7.25
Overall experiences were mixed, with some guests expressing satisfaction and others disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:58

Property Description

Modern Accommodation with Garden & Bar: Enjoy comfortable stays in our stylish suites with a serene garden and trendy bar on-site.
Convenient Amenities: Benefit from convenient facilities such as parking, a sauna, and a 24-hour front desk for all your needs.
Fully Equipped Units: Our air-conditioned units feature a kitchenette, flat-screen TV, and private bathroom ensuring a pleasant stay.

Book now for an unforgettable experience at Premium Suites D'lement At Genting Highlands!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KUL

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 20 per day.

Location

Guest Reviews

6.9
Based on 1038 reviews
Cleanliness: 5.35
Service: 7.85
Location: 8.85
Room Quality: 6.85
Amenities: 6.35
Value for Money: 5.35
Food and Beverage: 7.35
Overall Experience: 7.25
Z
Zi Kin • couple • my
3
2026-06-19 • via Nuitee
S
Sures Raman • solo_traveller • my
10
Pros:

This is my 2nd time. I prefer this place

2026-06-18 • via Nuitee
N
Norazlina • solo_traveller • my
8
2026-06-14 • via Nuitee
L
Luxurious❤️Stay. • solo_traveller • bd
7
Pros:

Nice clean. But don’t have smart tv.i think if have smart tv filling is so good.

2026-06-11 • via Nuitee
H
Hussein • couple • my
1
2026-06-11 • via Nuitee
S
SHAMSIAH • extended_group • my
10
2026-06-08 • via Nuitee
A
Amirul • extended_group • my
7
2026-06-08 • via Nuitee
A
Anand • family_with_children • sg
1
Our stay at this property was extremely disappointing and did not meet even basic expectations. The most serious issue
Pros:

Location is very good.

Cons:

Apartment was stinking with bad odor.
No hand wash at the toilet sink.
No sponge in the kitchen.
Toiletries were of really poor standard.
Facilities like shared swimming pool were really poorly maintained.

2026-06-01 • via Nuitee
C
Chee Wai • extended_group • my
10
2026-05-27 • via Nuitee
M
Mona • extended_group • my
7
Pros:

Ok only abit few from genting

2026-05-25 • via Nuitee
P
Pattarin • couple • th
9
2026-05-23 • via Nuitee
L
Lan • solo_traveller • my
7
2026-05-20 • via Nuitee
L
Luxurious❤️Stay. • solo_traveller • bd
8
Nice plce and cleaning is good. Staff behaviour is good.i will stay again must nesxt time.
2026-05-15 • via Nuitee
M
Mourad • solo_traveller • be
1
⚠️⚠️⚠️⚠️ NUL
Pros:

⚠️ I advise you to avoid this establishment!!

Places not found and it is not a hotel rather an airbnb!! And especially the person who takes care of it doesn’t really care about these customers!! My worst experience

Cons:

⚠️ I advise you to avoid this establishment!!

Places not found and it is not a hotel rather an airbnb!! And especially the person who takes care of it doesn’t really care about these customers!! My worst experience

2026-05-13 • via Nuitee
Z
Zarina • solo_traveller • my
5
Bilik air bnyak lipas .. tempat mandi air tersumbat...
Pros:

Permandangan dgn katil bagus

Cons:

Tempat mandi air bertakung dan bnyak lipas

2026-05-12 • via Nuitee
V
Vani • extended_group • my
3
Pros:

Nothing

Cons:

the customer service and staff really not suitable for their jobs...

2026-05-06 • via Nuitee
F
Francis • solo_traveller • my
10
2026-05-06 • via Nuitee
R
Rashid • solo_traveller • my
8
2026-05-01 • via Nuitee
M
Manogar • couple • my
9
2026-04-30 • via Nuitee
• couple • my
5
2026-04-29 • via Nuitee