Hyatt Place New York Chelsea

Hotels
•
Hyatt Place
8.1 (20000 reviews)
140 West 24th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Small Rooms
Elevator Delays
Average Breakfast Quality

Categories

Cleanliness
8.56
Guests noted the hotel was very clean.
Service
8.73
Staff were described as friendly and helpful, although there were some delays.
Location
8.97
Great location cited repeatedly as a strong point.
Room Quality
7.52
Rooms were often mentioned as too small or disappointing in terms of size.
Amenities
7.85
Amenities were average; some issues with elevator wait times.
Value for Money
7.61
Price was deemed high relative to room quality and amenities.
Food and Beverage
7.56
Breakfast offerings were considered mediocre by several guests.
Overall Experience
8.03
Overall experience varied; some guests were satisfied, while others highlighted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:23

Property Description

Luxurious Accommodations
Hyatt Place New York Chelsea offers modern rooms with flat-screen TVs, private bathrooms, and air conditioning.

Convenient Amenities
Guests can enjoy the on-property Restaurant and Bar, 24-hour fitness centre, business centre, and a 24-hour Market offering drinks and snacks.

Prime Location
Located just 3 km from the United Nations Headquarters and 7 km from the Brooklyn Bridge, with easy access to LaGuardia Airport.

Experience comfort, convenience, and a prime location at Hyatt Place New York Chelsea. Book your stay now!

Important information:

"Early Check Policy and Fees:
-10AM: Charged 20% of the Daily rate (Based upon availability)
-11AM-12PM: Charged 15% of the Daily rate (Based upon availability)

Late Checkout Policy and Fees:
-1PM-2PM: $50
-After 2PM: Charged 50% of Daily rate
-After 4PM: Charged 100% of Daily rate

Packages Delivery:
-Packages can be delivered to the hotel on behalf of guests up to 7 days before the arrival date.
-Any packages received earlier than 7 days will incur a $5 fee per additional package.
-The first 5 packages per guest are stored free of charge. However, packages that exceed 36 inches in length (roughly the size of three rulers) will incur a storage fee of $25.

Extra Guest Policy and Fees:
-First two guests in the room are included in the room rate
-Guests are charged a +$10 fee per person starting with the 3rd person"Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 20000 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.97
Room Quality: 7.52
Amenities: 7.85
Value for Money: 7.61
Food and Beverage: 7.56
Overall Experience: 8.03
N
Noureen • solo_traveller • pk
4
Pros:

Only the comfortable bed and breakfast.

Cons:

Small mini sized room. Mini bathroom. Rude staff at reception.

2026-06-13 • via Nuitee
J
Judith • solo_traveller • de
9
Mega-Aussicht
Pros:

Mega-Aussicht auf die Skline; sehr gutes Frühstück im Preis inbegriffen; nettes Personal; super Lage

Cons:

Zimmerboden war bei Ankunft sehr schmutzig, wurde aber durch Personal umgehend gereinigt; Zimmer war sehr klein, aber das haben wir für die Aussicht gerne in Kauf genommen

2026-06-13 • via Nuitee
J
Jennifer • extended_group • us
8
2026-06-13 • via Nuitee
R
Renata • extended_group • br
8
Vista sensacional, localização top!
Pros:

Localização, vista e atendimento.

Cons:

O enxoval precisa ser revisto, toalhas estão desgastadas.

2026-06-13 • via Nuitee
I
Ivan • couple • us
10
2026-06-13 • via Nuitee
I
isabella • solo_traveller • us
10
2026-06-13 • via Nuitee
H
Hassan • solo_traveller • sa
9
2026-06-13 • via Nuitee
B
Bachazile • family_with_children • us
9
2026-06-13 • via Nuitee
M
Michal • couple • us
8
Great hotel
Pros:

New, clean, comfortable, great breakfast

Cons:

Very loud air-conditioning
Elevators are crouded and sometimes you had to wait for a long time

2026-06-13 • via Nuitee
K
Karina • extended_group • ph
8
It's always a good stay in Hyatt Place whenever I am in NY.
Pros:

We always get the high floors whenever we book in this hotel and the view is amazing. Despite being on the top floor, elevator is not too busy to service all floors.

Cons:

Breakfast selection could be better. More variety please.

2026-06-13 • via Nuitee
J
jason • family_with_children • au
10
Pros:

The view

2026-06-12 • via Nuitee
E
ELIZABETH • couple • us
8
Convenient no nonsense stay but w/ little character
Pros:

Convenient, friendly & clean

Cons:

It is a bit flat, has very little character, bit in and out

2026-06-12 • via Nuitee
C
Claudia • couple • at
8
Pros:

Die Aussicht war grandios, Laage ausgezeichnet

Cons:

Die Zimmerausstattung ist in die Jahre gekommen, und Zimmer selbst sehr sehr klein

2026-06-12 • via Nuitee
A
Ahmed • couple • ae
10
2026-06-12 • via Nuitee
M
Mustansar Imdad • solo_traveller • pk
9
Pros:

Breakfast and room view

Cons:

Room size

2026-06-12 • via Nuitee
A
Amin • family_with_children • pt
6
Localização ótima, serviços médios, quartos ruins.
Pros:

Localização.

Cons:

Tamanho do quarto, sem espaço para malas, sem guarda-roupas.

2026-06-12 • via Nuitee
L
Lina • family_with_children • co
7
2026-06-11 • via Nuitee
L
Lidia • solo_traveller • pl
9
2026-06-11 • via Nuitee
J
JUAN ANTONIO • solo_traveller • es
9
Muy buen hotel, realmente contento de haberlo escogido
Pros:

El desayuno y la limpieza. Buena organización y buena atención al cliente

Cons:

Solo que la habitación era pequeña para 4 personas, el resto cumplió con creces nuestras expectativas.

2026-06-11 • via Nuitee
P
Perosin • extended_group • it
8
2026-06-11 • via Nuitee