Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Small Rooms
Elevator Delays
Average Breakfast Quality

Categories

Cleanliness
8.56
Guests noted the hotel was very clean.
Service
8.73
Staff were described as friendly and helpful, although there were some delays.
Location
8.97
Great location cited repeatedly as a strong point.
Room Quality
7.52
Rooms were often mentioned as too small or disappointing in terms of size.
Amenities
7.85
Amenities were average; some issues with elevator wait times.
Value for Money
7.61
Price was deemed high relative to room quality and amenities.
Food and Beverage
7.56
Breakfast offerings were considered mediocre by several guests.
Overall Experience
8.03
Overall experience varied; some guests were satisfied, while others highlighted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:23

Property Description

Luxurious Accommodations
Hyatt Place New York Chelsea offers modern rooms with flat-screen TVs, private bathrooms, and air conditioning.

Convenient Amenities
Guests can enjoy the on-property Restaurant and Bar, 24-hour fitness centre, business centre, and a 24-hour Market offering drinks and snacks.

Prime Location
Located just 3 km from the United Nations Headquarters and 7 km from the Brooklyn Bridge, with easy access to LaGuardia Airport.

Experience comfort, convenience, and a prime location at Hyatt Place New York Chelsea. Book your stay now!

Important information:

"Early Check Policy and Fees:
-10AM: Charged 20% of the Daily rate (Based upon availability)
-11AM-12PM: Charged 15% of the Daily rate (Based upon availability)

Late Checkout Policy and Fees:
-1PM-2PM: $50
-After 2PM: Charged 50% of Daily rate
-After 4PM: Charged 100% of Daily rate

Packages Delivery:
-Packages can be delivered to the hotel on behalf of guests up to 7 days before the arrival date.
-Any packages received earlier than 7 days will incur a $5 fee per additional package.
-The first 5 packages per guest are stored free of charge. However, packages that exceed 36 inches in length (roughly the size of three rulers) will incur a storage fee of $25.

Extra Guest Policy and Fees:
-First two guests in the room are included in the room rate
-Guests are charged a +$10 fee per person starting with the 3rd person"Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 20000 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.97
Room Quality: 7.52
Amenities: 7.85
Value for Money: 7.61
Food and Beverage: 7.56
Overall Experience: 8.03
L
Lulli65 solo_traveller it
9
Up&Doen in Chelsea
Pros:

Chelsea è una posizione perfetta per visitare l'hudson yard, per l'empire il Flatiron e molte altre belle zone di NY. A pochi passi di parecchie linee della metro, su tutte la 1 . Nelle vicinanze molti negozi come cvs, wholefoods, caffè e ristoranti. Se scegliete la camera con vista, avrete una visione della skyline molto bella, soprattutto la sera. La nostro verso sud con la freedom tower.
Hotel pulito, personale attento, camere rifatte ogni giorno. Colazione a cui non manca nulla, ma la solita che danno le catene come già inclusa nel prezzo. Più di 40 piani di palazzo, ma 4 ascensori aiutano a non restare bloccati al piano per troppo tempo. Servizio in camera utilizzato all'arrivo. Veloce ma non certo un mebu da ristorante. Dimensione della camera tipica di ny, king bed con sofa bed, piuttosto impegnativo l'utilizzo in 3. In ogni caso, ottima scelta per noi.

Cons:

Purtroppo la colazione va fatta entro le 7.30, altrimenti ambiente affollato e si trova posto difficilmente. A mio avviso unico neo dell'albergo.

2026-08-29 via Nuitee
M
Martin solo_traveller ar
10
2026-08-29 via Nuitee
P
Pietro extended_group it
10
2026-08-29 via Nuitee
I
Ioana couple ro
9
2026-08-29 via Nuitee
D
Davide Qualizza solo_traveller it
8
Pros:

La vista spettacolare sullo Skyline.

Cons:

Camera troppo piccola per 4 persone, non c'è lo spazio per le valigie, presente solo un piccolo armadietto per appendere 4 capi.
La colazione si potrebbe migliorare.

2026-08-29 via Nuitee
B
Badr couple gb
10
2026-08-29 via Nuitee
N
Nadia family_with_children us
8
2026-08-29 via Nuitee
T
Thirmal Rao solo_traveller gb
8
Good.
Pros:

I like the place. It's close to the places of interest.

2026-08-29 via Nuitee
E
Ettore extended_group it
8
Pros:

La posizione, la vista su New York, la colazione

Cons:

Stanza troppo piccolo per tre persone

2026-08-29 via Nuitee
C
carlaifcosta solo_traveller pt
9
Pros:

Muito boa localização. Bom pequeno almoço, com bastante variedade. Limpeza diária do quarto.

Cons:

O quarto é muito pequeno.

2026-08-29 via Nuitee
C
Claudia couple de
9
2026-08-29 via Nuitee
H
Hugo extended_group fr
9
2026-08-29 via Nuitee
F
fondra couple it
7
Da consigliare ma controllate subito se l’aria condizionata funzioni!!😜
Pros:

Posizione , colazione, staff

Cons:

Aria condizionata rumorosissima!!

2026-08-29 via Nuitee
A
Alison couple us
9
2026-08-29 via Nuitee
M
Michele solo_traveller it
10
Mega viaggio a new York
Pros:

Ottima posizione a metà tra mid Town e down Town...per noi che organizziamo sempre viaggi senZa usare mezzi pubblici è importante che l'hotel abbia una posizione tattica. Pulito, ottima colazione da non dare per scontata a new York perché pochi hotel la danno inclusa e una super vista dalla camera 8305 con vista empire state Building e città meravigliosa. Ci ritornerei? Si lo consiglio? Si

Cons:

Camera un po troppo piccola con due valige grandi per 4 persone , due letti alla francese maancanza di spazio per tenere anche solo una valigia aperta. È stato l'unica pecca dell'hotel, assenza di armadio e non poter avere la valigia sempre aperta.

2026-08-29 via Nuitee
D
davallou couple gb
10
Pros:

Perfect location

Cons:

Rooms are ti

2026-08-29 via Nuitee
D
Delia family_with_children gb
9
Good stay overall and a good hotel. Just keep in mind that it is a very large, touristy hotel that can become overcrowde
Pros:

The location is close to many restaurants, coffee shops, and other amenities.

The room had an excellent skyline view overlooking the Empire State Building.

The reception, breakfast, and room service staff were very attentive.

Cons:

The hotel is very large and can get overcrowded, which makes the service a bit slow.

The breakfast was just okay.

As the building is very tall, the elevators can take a long time, especially during peak hours. We were staying on one of the highest floors, and it sometimes took us around 15–20 minutes just to wait for an elevator.

2026-08-29 via Nuitee
A
Ana Maria extended_group co
10
2026-08-28 via Nuitee
M
Micaela couple ar
9
Pros:

La ubicación es excelente, a una cuadra de una estación que conecta con casi todas las líneas de subte. El desayuno super completo; las vistas desde la habitación fueron excelentes. Gracias a David en recepción que logró conseguirnos un piso más alto al que nos habían asignado originalmente.

2026-08-28 via Nuitee
S
Sheryl solo_traveller za
7
2026-08-28 via Nuitee