Canopy by Hilton London City

Hotels
Canopy by Hilton
9.6 (2979 reviews)
11-15 Minories St , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Great location near public transport
Cons:
Pending charges on credit card
Other minor service issues

Categories

Cleanliness
9.61
Multiple reviews highlight the hotel's cleanliness and overall tidiness.
Service
9.88
Staff received high praise for being friendly, attentive, and accommodating.
Location
9.82
Guests appreciated the hotel's convenient location near public transport.
Room Quality
9.67
Rooms were described as comfortable and beautifully decorated.
Amenities
9.4
Favored unlimited water supply and a nice lounge area but noted some issues.
Value for Money
9.06
Some complaints about overpriced aspects but overall a good value.
Food and Beverage
9.41
Positive feedback on the breakfast buffet and bar food.
Overall Experience
9.98
Many reviews expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Prime Location in London
Located in the heart of London, Canopy by Hilton London City offers convenience and luxury. Close to major attractions like Sky Garden and Tower of London, this 4-star hotel is perfect for both leisure and business travelers.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, free bikes, and free WiFi. Stay active at the fitness centre or unwind at the hotel bar. The rooms are equipped with all essentials including a TV, safety deposit box, and a private bathroom with free toiletries.

Convenience at Your Fingertips
With room service, a 24-hour front desk, and proximity to Liverpool Street Underground Station, Canopy by Hilton London City ensures a seamless and enjoyable experience for all guests.

Book your stay at Canopy by Hilton London City now and indulge in the best that London has to offer!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 2979 reviews
Cleanliness: 9.61
Service: 9.88
Location: 9.82
Room Quality: 9.67
Amenities: 9.4
Value for Money: 9.06
Food and Beverage: 9.41
Overall Experience: 9.98
9
900lesedin Friends getaway
10
Birthday stay at Canopy
Pros:

Alicia helped me at the front desk and her service was amazing. I am here for my birthday and she made me feel extra special

2026-05-23 via Tripadvisor
N
NE_Traveller79 Business Newcastle upon Tyne, Tyne and Wear, England
10
Great new hotel, good service, nice staff
Pros:

Great new hotel, good service, nice staff

2026-05-22 via Tripadvisor
F
Federico couple it
10
2026-05-21 via Nuitee
H
H7472PVrubenf Couples
10
Customer service and stay
Pros:

Great rooms and outstanding customer service assisted by Greg!

2026-05-19 via Tripadvisor
D
Dylan couple gb
9
2026-05-19 via Nuitee
M
Monique couple nl
7
2026-05-19 via Nuitee
F
F9543KLangelad Business
10
Great location, Excellent service
Pros:

The location of this hotel is great with easy access to the tube and busses, plus lots of walkable sites and amenities. The decor and accommodations are fun and elegant at the same time. The price is a good value. Walter, the bar manager, is a delight. Not only did he ask if he could personalize a drink for me but he was interesting to talk with.

2026-05-18 via Tripadvisor
N
N8277YGemilyj Couples
10
Amazing
Pros:

We had such an amazing stay at Canopy London City! It was my girlfriend’s birthday and the staff went above and beyond to make the whole experience special. They decorated the room for us which was such a lovely surprise and really made her feel celebrated.

The hotel itself was beautiful, clean and had such a great atmosphere, but it was the little touches and the kindness of the staff that made our stay unforgettable. Thank you for making the birthday trip so special — we’ll definitely be coming back!

2026-05-18 via Tripadvisor
T
Tiyasha couple in
9
2026-05-18 via Nuitee
M
Matthias couple ch
9
2026-05-17 via Nuitee
A
Agata solo_traveller pl
10
2026-05-17 via Nuitee
J
JennyB700 Friends getaway Munich, Upper Bavaria, Bavaria
10
Sophisticated and friendly hotel
Pros:

The location offers excellent connectivity to both the Underground and the bus network, making it very convenient for getting around the city. The hotel itself is stylish and sophisticated, with a beautiful lounge area enhanced by a live DJ, creating a vibrant yet relaxing atmosphere.

The staff were exceptional throughout our stay. The team at reception and in the lounge were warm, attentive, and highly professional. Although I unfortunately do not recall the names of the gentlemen at both the Welcome desk and the lounge/ dining area, I would like to extend my sincere thanks for such a kind and memorable reception.

A special mention goes to Walter and the restaurant team. Walter’s friendly, cheerful, and engaging service truly stood out—he made us laugh and feel genuinely welcome. His hospitality added a personal touch that we greatly appreciated.

Will definately come back!

2026-05-15 via Tripadvisor
I
Ines couple fr
10
Dans l’ensemble, très bien
Pros:

Tout etait très bien ! La localisation, la nourriture (petit dej incroyable), le personnel a l’accueil.

Cons:

Petit point d’attention aux agents d’entretien qui frappe a la porte et rentre sans attendre qu’on leur ouvre ou qu’on confirme qu’ils peuvent entrer

2026-05-14 via Nuitee
M
Mario Egon couple se
10
Pros:

Very nice hotel, friendly staff

2026-05-14 via Nuitee
V
Valentina couple it
9
2026-05-13 via Nuitee
P
Prasantaya solo_traveller th
9
2026-05-13 via Nuitee
B
B couple gb
8
Pros:

staff were lovely and friendly, good location for restaurants and overall a pleasant experience

Cons:

didn't dislike anything for the time we were there

2026-05-13 via Nuitee
A
Andy couple gb
10
2026-05-12 via Nuitee
J
Jet538296 Couples
10
Great Welcome Back
Pros:

Andreas, Walter and their team including Silvio made our stay very special.
The food in the evening was well served and presented.
Breakfast was pleasant with service from Molly and Rob.
We have stayed at this hotel previously and it was a great touch being recognised.
Check in was fab too but I’ve forgotten the name of the person who checked us in.

2026-05-11 via Tripadvisor
J
Josef A. solo_traveller de
8
Angenehmer und praktischer Aufenthalt, preislich etwas überhöht.
Pros:

Kein Frühstück; Lage für meine Zwecke OK, da U-Bahn-Station Aldgate sehr nahe beim Hotel lag (nur 150 m entfernt). Toller Service mit Leihgabe von engl. Adapter-Stecker und sehr freundlicher Koffer-Service mit guten Tipps für die Rückreise zum Flughafen (Streik bei TfL). Tolle Dusche mit bequemem Zugang, Türe gegen rausspritzen und tolle Kombi von Regendusche und Duschkopf. Sehr klare und einfache Bedienung, guter Wasserdruck.

Cons:

Bett war für meine Zwecke zu weich; bevorzuge kleinere Einzeldecke statt so riesige Bettdecke.

2026-05-09 via Nuitee