Renaissance Bali Nusa Dua Resort

Hotels
Renaissance Hotels & Resorts
9.4 (1787 reviews)
Kawasan Pariwisata Lot SW 4 & 5 , Nusa Dua , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great amenities
Wonderful location
Cons:
Issues with cleanliness
Beach club needs improvement

Categories

Cleanliness
8.35
Some reviews mention unpleasant odors in rooms due to ventilation issues.
Service
9.99
Exceptional service with genuine, caring staff; guests felt valued and well taken care of.
Location
9.36
Great location mentioned with accessible shuttle transfers to the city and beach.
Room Quality
9.31
Rooms mentioned positively overall, though cleanliness was a concern.
Amenities
9.84
Excellent amenities including clean pools, a gym, and engaging activities for kids.
Value for Money
9.3
Good value given the quality of service, amenities, and overall experience.
Food and Beverage
9.35
Food quality praised, though some areas for improvement noted in the beach club.
Overall Experience
9.72
Guests widely praised their experiences and the emotional connection with the service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Luxurious Accommodation with Modern Amenities
Renaissance Bali Nusa Dua Resort, located near beautiful Nusa Dua Beach, offers a premium stay with free bikes, private parking, and a stunning outdoor pool. The guest rooms are elegantly furnished with air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable experience for guests.

Family-Friendly and Leisure Activities
This 5-star resort caters to families with a kids' club, children's playground, and activities like table tennis. Guests can unwind at the fitness center or enjoy cycling in the surrounding area.

Culinary Delights and Diverse Dining Options
Indulge in a variety of dining experiences at the on-site restaurant serving Cantonese, Chinese, and Seafood cuisine. With options for vegetarian and vegan guests, the resort ensures a delightful culinary journey for all visitors.

Experience luxury, comfort, and exceptional service at Renaissance Bali Nusa Dua Resort. Book your stay now for an unforgettable getaway!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Scheduled shuttle service to Renaissance Beach Club is available between 10AM - 7PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for Rp 650,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 650,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1787 reviews
Cleanliness: 8.35
Service: 9.99
Location: 9.36
Room Quality: 9.31
Amenities: 9.84
Value for Money: 9.3
Food and Beverage: 9.35
Overall Experience: 9.72
G
Graeme couple au
9
High end resort and well trained competent staff delivering a 5 star guest experience, the best we encountered in Bali.
Pros:

Loved the warm welcome we felt from all staff from the moment we arrived. LionX restaurant was amazing. The spa fusion massage was the best massage I have ever had.

Cons:

The location was quite isolated. There is a shuttle bus to the beach, but the first trip isn’t until 10am and it takes 20min to get there (so a morning walk before breakfast is difficult). They have bikes available at the spa but the resort sits atop a hill so the climb back won’t be for everyone. It would be better if bikes were available at the beach area, and more frequent and earlier shuttle services.

2026-05-23 via Nuitee
D
Dragan couple au
9
Pros:

Great breakfast and good location

2026-05-20 via Nuitee
B
Bradley family_with_children au
10
Beautiful, relaxing & amazing staff
Pros:

Beautiful people, beautiful pools and facilities and staff were amazing with our 18 month year old

Cons:

Loved everything but quite a walk for general groceries

2026-05-20 via Nuitee
D
Daniel solo_traveller au
10
2026-05-18 via Nuitee
A
ANTON family_with_children ru
10
Pros:

Останавливаемся в данном отеле второй раз, сам отель поддерживается в идеальном состоянии, везде чистота и порядок, уборка номеров ежедневная.
Персонал выше всяких похвал, одни приятные впечатления, обслуживание и любая помощь на высоте.
У нас было проживание с завтраками, на завтрак большой выбор еды и фруктов, отдано выделю большую станцию по приготовлению свежевыжатого сока из огромного количества овощей и фруктов, начиная от шпината и свеклы, заканчивая
питахаей и ананасом - за это прям отдельная звезда!
Отдельное спасибо за комплимент от персонала, отозвались на нашу просьбу и бесплатно повысили категорию и заселили нас в номере с прямым выходом к бассейну и собственным лежаками.

2026-05-17 via Nuitee
R
radwan family_with_children sa
10
An Absolute Masterpiece of Hospitality – Exceeded Every Expectation!
Pros:

Words cannot describe how welcomed and cared for our family felt from the moment we arrived at this incredible resort. We booked two rooms for a 5-night family stay, and every single corner of the property was absolutely immaculate and exactly as a luxury hotel should be.

The highlight of our stay was the unparalleled service, especially when we faced a stressful situation. Having run out of pre-prepared meals for our 1-year-old baby during this long trip, we were struggling to find suitable options. A massive, heartfelt thank you goes to Chef Artawa, Andi, and the rest of the team at the Backstage Restaurant on the 3rd floor. They went completely out of their way to prepare custom meals for our baby with zero additional charges. Their genuine kindness turned a stressful moment into a beautiful memory.

On top of the exceptional dining service, the spa was absolutely amazing and provided us with one of the best wellness experiences we have ever had.
We will definitively revisit this hotel in the future, purely because the incredible staff treats their guests like family.

Cons:

None

2026-05-17 via Nuitee
L
Lena-Madison solo_traveller au
10
Pros:

The room was exceptional!Stayed with my 7year old daughter and the kids club was amazing she didnt want to leave. The buffet breakfast had many western options which we liked. We got a room upgrade as it wasnt busy, travelled in April.

Cons:

The spa wasnt operational in the main pool. It would of been nice.

2026-05-16 via Nuitee
J
John couple au
8
We like this hotel as the staff is super helpful and friendly. Shuttle drivers were helpful
Pros:

The food quality was not as good as the last time we stayed

Cons:

Food was often not hot and there could be more variety and spray for mosquitoes

2026-05-14 via Nuitee
V
Vasupilli family_with_children au
10
2026-05-12 via Nuitee
N
NAVJOT SINGH family_with_children au
10
Amazing
Pros:

Clean and staff

Cons:

Location

2026-05-10 via Nuitee
G
Gulzat couple kz
10
Великолепно
Pros:

Очень хороший отель, персонал и все удобства - супер 👍

2026-05-09 via Nuitee
E
Elad extended_group au
8
2026-05-06 via Nuitee
C
Chung Hang couple hk
9
Thank you for making our stay so relaxing.
Pros:

We loved the fact that the hotel offers so many outdoor pools and can comfortably accommodate a large number of guests.

The staff, including those at the beach club, were all incredibly friendly, attentive, and warm, each and every one of you made us feel truly welcomed.

The room was modern, comfortable, and clean. The shower had strong water pressure, and the taps responded quickly to hot and cold adjustments; certainly no drainage issues like we’ve experienced elsewhere.

Breakfast was another highlight, with a vast selection to choose from.

Overall, we were very happy with our stay and left with wonderful memories.

Cons:

We do wish the hotel shuttle service could be more frequent than the current hourly schedule. Adding official pick‑up and drop‑off points along the high street would also make it much more convenient for guests.

As for the beach, while it may not fall entirely under the hotel’s responsibility, it would be wonderful if it could be cleaned up a little more thoroughly. It is generally quite clean, but it was disheartening to see some plastics on the seabed.

2026-05-06 via Nuitee
E
Elshan couple az
10
İt was wonderful
Pros:

İt was perfect, all facilities, restaurants and services are good. I would like to come again

Cons:

Everything was perfect

2026-05-05 via Nuitee
K
Karen extended_group bm
9
We loved the resort. It was very clean, and the staff were extremely friendly, polite, and helpful—they truly catered to
Pros:

The property was beautiful and relaxing, had to travel quite a distance to see all of the highlights of Bali, but I loved the resort. The buffet breakfast mornings was excellent, food nice and hot, the staff were very friendly a lovely vacation resort.

Cons:

We had a great overall experience with no major complaints. The highlights of Bali tours were incredible—although it took several hours to get there, the journey was definitely worth it.

We also hosted a birthday dinner for 14 people at the Asian restaurant. While the food was good and the waitstaff were very friendly, the kitchen struggled to handle a group of our size. Dishes were served at different times, and some guests did not receive their meals at all. In some cases, appetizers and main courses arrived simultaneously for the same person.

With better coordination in the kitchen and more consistent timing of service, the dining experience could be significantly improved.

2026-05-05 via Nuitee
K
Kushal solo_traveller au
10
2026-05-05 via Nuitee
L
Lieke solo_traveller nl
10
Top verblijf om met je gezin even bij te komen na een rondreis over Bali!
Pros:

Gastvrijheid hygiëne en service alles was top geregeld!

Cons:

Niks!

2026-05-03 via Nuitee
A
Ayse family_with_children au
10
Pure luxury & worth every penny
Pros:

Pure luxury, hotel staff from restaurants, club kids, reception, room service and in all the restaurants were all amazing. Rooms comfortable & maintained very well.
The front gate staff also very welcoming, the property you feel very safe.
Buffets breakfast at both restaurants was one of the best ever in the world out of all the resorts.

Cons:

Went to the Lion restaurant & had no crab, lobster which was why we picked that Restaraunt - otherwise food was amazing and service

2026-04-29 via Nuitee
T
Tomasz solo_traveller au
9
Incredible staff
Pros:

I liked almost everything. Staff was incredible, super helpful, great English, never said no to anything. Facilities were great, so many things to do just within the property.

Cons:

The steam room was broken for the entire stay and the sauna had some nails protruding out of planks which shouldn't be the case in a 5 star hotel.
Just outside of the hotel there is a scrap yard where they were burning cables, dogs everywhere - just not the best area to walk around.

2026-04-28 via Nuitee
A
Alf family_with_children de
10
2026-04-28 via Nuitee