Riu Plaza Manhattan Times Square

Hotels
8.7 (14074 reviews)
145 West 47th Street , New York , US

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location (Times Square, walking distance to attractions)
Outstanding breakfast buffet and organization
Clean and comfortable rooms with good beds
Friendly and helpful staff in most cases
Efficient check-in and modern bathrooms
Cons:
Elevator congestion during breakfast causing long waits or stair use
False fire alarm incident in the night causing evacuation
Occasional initial brusque check-in experience reported
Room size sometimes smaller than pictured
Laundry pricing perceived as high

Categories

Cleanliness
9.2
Multiple guests called the hotel very clean or impeccable; rooms and bathrooms received consistently positive remarks.
Service
8.6
Staff frequently described as friendly and helpful, with fast check-in in some cases; a few guests reported an initially brusque arrival experience and minor service-related complaints (e.g., laundry pricing).
Location
9.6
Repeatedly praised as perfect/incredible, very close to Times Square and within walking distance of theaters and attractions.
Room Quality
9
Rooms described as comfortable with good beds and modern bathrooms; some reports of rooms smaller than expected but overall positive room comfort.
Amenities
7.5
Elevator congestion during breakfast service, card-access elevator limitations and laundry pricing were recurring negatives affecting perceived amenities.
Value for Money
8.4
Generally good price/quality noted (especially breakfast); isolated issues like unexpected room size and laundry costs slightly lowered perceived value for some guests.
Food and Beverage
9.4
Breakfast widely praised (smoked salmon, yogurt, juices, gluten-free options) and noted for efficient organization even when full; overall excellent buffet.
Overall Experience
7.9
Most guests reported an excellent or outstanding stay and would recommend or return, but disruptive incidents (false fire alarm at night) and elevator chaos reduced some guests' overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Luxurious Accommodations
Riu Plaza Manhattan Times Square offers air-conditioned rooms with modern amenities including a flat-screen TV, fridge, and plush bedding for a comfortable stay.

Convenient Location
Located in the heart of New York, this 4-star hotel is just a stone's throw away from iconic landmarks like Times Square, Radio City Music Hall, and Broadway Theatre, making it the perfect choice for sightseeing enthusiasts.

Exceptional Services
Enjoy complimentary WiFi, a 24-hour front desk, and a business center during your stay at Riu Plaza Manhattan Times Square. Whether you're here for business or leisure, our dedicated staff ensures a memorable experience.

Book now to experience luxury and convenience at Riu Plaza Manhattan Times Square.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HHH

Location

Guest Reviews

8.7
Based on 14074 reviews
Cleanliness: 9.2
Service: 8.6
Location: 9.6
Room Quality: 9
Amenities: 7.5
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 7.9
R
Renée • family_with_children • lu
9
Tolles Hotel, sehr gutt Lage, ideal für einen kurzweiligen Städetrip
Pros:

Sehr gute Lage,
Tolles Zimmer

Cons:

Fehlerhafter Feueralarm mitten in der Nacht

2026-07-26 • via Nuitee
E
Eddy • couple • us
10
Pros:

La organización

2026-07-25 • via Nuitee
H
HELEN • extended_group • us
10
Awesome!!!! Great location, comfortable accommodations and great breakfast buffet.
Pros:

The breakfast buffet was excellent. We were very impressed with the great food selections.

Cons:

Nothing...everything was great.

2026-07-25 • via Nuitee
M
Maricel • solo_traveller • cl
10
2026-07-25 • via Nuitee
D
Delfina • family_with_children • ar
10
Perfecto todo
Pros:

Excelente ubicación y servicio

Cons:

Todo impecable

2026-07-24 • via Nuitee
E
ez246 • solo_traveller • il
10
2026-07-24 • via Nuitee
R
Rajarshi • extended_group • in
9
It was an excellent stay in an excellent location
Pros:

Location, close to Times Square, was fabulous. Room and cleanliness were appreciable

Cons:

Nothing

2026-07-24 • via Nuitee
S
Silja • family_with_children • at
9
Sofort wieder
Pros:

Super zentral und sehr sauber, außergewöhnliches Frühstück.

Cons:

Personal zum größten Teil extrem nett, nur bei der Ankunft eher abweisend und erster Eindruck war, man wäre unwillkommen. Hat sich dann nicht bestätigt, hat aber zu Beginn für Verunsicherung gesorgt.

2026-07-24 • via Nuitee
M
May Lany • extended_group • us
10
2026-07-24 • via Nuitee
L
Lynda • family_with_children • us
9
2026-07-24 • via Nuitee
L
Luiz Fernando • couple • br
9
Pros:

Sim

Cons:

Poderia ter dado excelente em tudo, se nao fosse a sirene de alarme de incêndio do hotel ter disparado a 1 hora da manhã, por falha e todos os hóspedes terem que sair dis quartos e irem para recepção. Eu estava acomodado no 25° Andar de 27 andares e tivemos que descer. Um caos, mas ainda bem que nao era um incêndio no hotel

2026-07-24 • via Nuitee
A
ALEJANDRO • extended_group • cl
9
Incredible location, very nice experience.
Pros:

Staff very friendly, comfortable room, clean and quiet. Excellent price/quality breakfast. Incredible location at times square. Easy and cheap late check out.

Cons:

Too busy elevator in the morning, very large waiting time. One of the elevators was used as breakfast shuttle.
I used almost always the escalator (So I didn´t went to the fitness center)

2026-07-23 • via Nuitee
T
Tracie • extended_group • us
10
2026-07-23 • via Nuitee
J
Jakub • family_with_children • cz
9
Vyborna Lokalita, snidane, vyhled z pokoje
Pros:

Vyborna Lokalita, snidane, vyhled z pokoje

2026-07-23 • via Nuitee
V
Vernesa • extended_group • at
8
2026-07-23 • via Nuitee
A
Andre • solo_traveller • de
8
Pros:

Sehr Zentral und trotzdem ruhig

Cons:

Die Lautstärke beim Frühstück

2026-07-23 • via Nuitee
D
Di Pilato • solo_traveller • ca
10
2026-07-23 • via Nuitee
M
Morgan • solo_traveller • us
9
Pros:

Location to theaters ,staff and clean

Cons:

Room was smaller than what was shown on booking.com. i was expecting a king deluxe family suite but didn't get a suite.

2026-07-23 • via Nuitee
M
Marilia • solo_traveller • mx
8
2026-07-23 • via Nuitee
K
Katarina • family_with_children • hr
10
An exceptional hotel with a perfect location, outstanding breakfast, incredibly comfortable rooms
Pros:

Our stay at **Riu Plaza Manhattan Times Square** was outstanding. We especially loved the breakfast, with its excellent smoked salmon, Greek yogurt with fresh blueberries, a great selection of cereals, fresh juices, and delicious toasted gluten-free bread. We stayed in a Deluxe Family Double Room, which was spacious, featured incredibly comfortable beds, and had a large, modern bathroom. We were also impressed by the hotel's exceptional breakfast organization—despite being fully booked, guests were seated so efficiently that there was virtually no waiting for a table. The location is perfect, with Times Square and most major attractions, theaters, restaurants, and shopping all within a comfortable 5 to 20-minute walk. We would definitely stay here again and highly recommend this hotel.

2026-07-23 • via Nuitee