Holiday Inn Chandigarh Zirakpur by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1371 reviews)
Raksha Business Centre , Chandīgarh , IN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent and helpful staff
Wide & praised breakfast variety
Clean, comfortable and spacious rooms (many mentions)
Good pool and leisure atmosphere
Polite/courteous service repeatedly noted
Nice atmosphere/live music at dinner
Convenient/location advantage
Overall pleasant stay experiences
Cons:
Cleaning/maintenance issues (pool area, bathrooms)
Tariff/value-for-money concerns
Occasional lack of hot water
Poor mattress quality in at least one room (springs)
Limited dining options (single restaurant)
Missing amenities at times (e.g., bathrobes)
TV/view issues in some rooms
A few guests felt facilities did not meet five-star expectations

Categories

Cleanliness
8
Many guests describe rooms as clean and hygienic, but multiple mentions of cleaning issues (bathroom maintenance, pool area) and isolated incidents (no hot water) lower the score.
Service
9.6
Consistently praised across reviews — staff described as impeccable, polite, cooperative and very helpful; several guests singled out specific staff for thanks.
Location
8.9
Generally positive — locational advantage noted by guests; one comment mentioned it is a bit far from Chandigarh city.
Room Quality
8.1
Rooms frequently described as comfortable and spacious, but issues reported include a very poor mattress with springs protruding, occasional TV/view problems and some maintenance needs.
Amenities
8.5
Good amenities such as pool and breakfast offerings; a few shortcomings mentioned (pool-area cleanliness, missing bathrobes, only one restaurant).
Value for Money
7.9
Mixed feedback — several guests request tariff rationalization and question whether regular customers get the best rates, reducing perceived value.
Food and Beverage
9.2
Breakfast repeatedly praised for variety and quality; overall food generally well-received though a few guests suggested taste upgrades.
Overall Experience
8.6
Majority of guests report a very pleasant or superb stay with friendly staff and good atmosphere; isolated negative experiences (cold shower, mattress) exist but do not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Modern Accommodation with Stunning Views

Holiday Inn Chandigarh Zirakpur, an IHG Hotel, boasts 131 contemporary rooms with scenic views of the Shivalik ranges and Chandigarh Ambala Highway. Each room features Flat Screen LED TV’s, cozy beds, work desk, and Tea/Coffee making facilities, ensuring a comfortable stay.

Luxurious Amenities for Ultimate Relaxation

Guests can unwind at the rooftop swimming pool or work out at the 10,000 Sq. Ft. gymnasium, the largest in tricity hotels. Indulge in multi-cuisine dining at Viva or enjoy drinks at the lounge bar. With 24X7 room service, experience top-notch hospitality throughout your stay.

Convenient Location for Exploring

Located just a short distance from Chandigarh International Airport and Chandīgarh Railway station, Holiday Inn Chandigarh Zirakpur is the perfect base to explore nearby attractions like Chattbir Zoo Park, Sector 17 Plaza, Sukhna Lake, and Rock Garden. Book now for an unforgettable experience!

Important information:

We Levy Service Charge 5% On Sole Discretion Of Guest. Service Charge to be paid at PropertyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 1371 reviews
Cleanliness: 8
Service: 9.6
Location: 8.9
Room Quality: 8.1
Amenities: 8.5
Value for Money: 7.9
Food and Beverage: 9.2
Overall Experience: 8.6
N
Nancy • family_with_children • in
10
2026-11-07 • via Nuitee
R
Raja • family_with_children • in
10
Goood to go
Pros:

Everythin, from the moment i entered till the time i got out.
Neat, clean and comfortable.

2026-11-06 • via Nuitee
A
Anup • couple • zm
8
2026-11-05 • via Nuitee
A
Aankur • family_with_children • in
7
2026-11-03 • via Nuitee
S
Simanta • family_with_children • in
10
2026-11-02 • via Nuitee
G
GURDIP • family_with_children • gb
6
Under trained staff. Lack of hospitality.
Pros:

Spacious rooms. In room facilities were good. Showers were good.

Cons:

Did not get a well managed stay. Felt like staff was not trained. The quality of food as compared with similar hotels was poor. Buffet is costly and choice of food served is poor. They should review their menus and recipes. I was given a bill that was more than the booking price and had to request correction. Billing is confusing so don’t know if I got what was promised. Further our driver was forced out of the parking despite us checking about the free parking and later messaging the hotel. We expressed our recommendation to the check out staff. Hope the management takes note of the failing overall management and training.

2026-11-01 • via Nuitee
A
Abdulla • family_with_children • in
9
Pros:

Breakfast was really gud.

Cons:

A little lack in bathroom and maintenance

2026-10-30 • via Nuitee
L
lourdes • solo_traveller • us
10
2026-10-30 • via Nuitee
N
Nitesh • solo_traveller • in
10
Pros:

Everything

Cons:

Nothing as such

2026-10-30 • via Nuitee
K
Kumar Sankar • solo_traveller • in
8
2026-10-29 • via Nuitee
R
Raj • solo_traveller • gb
10
Truly superb
Pros:

Amazing hotel and staff are impeccable

Cons:

A few cleaning issues

2026-10-16 • via Nuitee
A
Anil • family_with_children • in
9
I love the hotel! The experience brings me back always.
Pros:

The tariffs need a wee rationalization. This time was great but other times we nearly pay double.
Breakfast is a winner. Excellent.
Pool was super.
Staff always cooperative.
Overall experience great. Thank you

Cons:

Like mentioned above tariffs need a visit. As IHG do we get the best tariff as a regular customer.
Pool area need to be better cleaned. Bath robes were not available there.

2026-10-13 • via Nuitee
R
Ravinder • solo_traveller • in
8
For a business trip good place to stay as fast as staff and food is concerned very nice behaved and prepared
Pros:

Very good Property

Cons:

Cleanliness

2026-10-11 • via Nuitee
T
Tejeshwar • solo_traveller • in
10
2026-10-11 • via Nuitee
S
Singh • couple • us
8
Pros:

I booked this hotel includ with break fast I extended one more days I told them I want same service next day when I went for breakfast then they told me it’s not included I told before I want same service next I am very disappointed then I paid extra money for breakfast.

2026-10-07 • via Nuitee
S
samandeep singh • family_with_children • in
10
2026-10-07 • via Nuitee
S
Singh • couple • us
8
2026-10-07 • via Nuitee
S
SHRINIWAS MAINDARGE • solo_traveller • in
10
Pros:

Very good rooms

2026-09-19 • via Nuitee
S
Sanjay • couple • in
9
Pros:

Good food
Nice layout

2026-09-18 • via Nuitee
B
Bishnoi • couple • in
10
2026-09-17 • via Nuitee