SERENA Hotel Aventura Miami, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.3 (1288 reviews)
2820 NE 214th St , Aventura , us
+1 305-918-8984

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Good location
Spacious accommodations
Nice amenities
Cons:
Inconsistent cleanliness
Poor food quality
Service-related issues
Maintenance problems

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, including dirty gym towels and wall stains.
Service
9.35
Most reviews highlight excellent service, especially by staff members like Miguel.
Location
8.89
Good location noted in several reviews, contributing to easy access.
Room Quality
8.34
Generally spacious and comfortable rooms, but some issues with amenities.
Amenities
8.87
Good amenities like a rooftop pool, although some facilities were under renovation.
Value for Money
7.33
Concerns over breakfast quality and maintenance; perceived value may be low for the price.
Food and Beverage
6.88
Breakfast offerings criticized for lack of variety and quality.
Overall Experience
8.85
Overall positive experiences touted in most reviews, but some expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:18

Property Description

Luxurious Amenities
SERENA Hotel Aventura Miami, Tapestry Collection by Hilton offers an outdoor swimming pool, fitness centre, terrace, and bar for guests to unwind and relax during their stay.

Culinary Delights
Indulge in a variety of cuisines at the on-site restaurant, serving American, Mediterranean, and Spanish dishes. Special dietary needs like vegetarian, vegan, and gluten-free options are also available upon request.

Entertainment and Convenience
Guests can enjoy activities like billiards and table tennis at this 4-star hotel. Additionally, amenities such as a business centre, ATM machine, and airport transfers ensure a seamless and enjoyable experience for all visitors.

Book your stay at SERENA Hotel Aventura Miami, Tapestry Collection by Hilton for a perfect blend of luxury and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1288 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.85
S
Soslan • solo_traveller • us
10
2026-08-29 • via Nuitee
P
Paula • family_with_children • cl
10
2026-08-29 • via Nuitee
V
Virginie • family_with_children • fr
10
Pros:

Tout était parfait

2026-08-21 • via Nuitee
L
Luis Enrique • family_with_children • co
8
Pros:

Buena opción

Cons:

El desayuno muy regular

2026-08-17 • via Nuitee
C
Carlos • couple • br
10
2026-08-14 • via Nuitee
F
Fernando Javier • family_with_children • es
9
All was good overall, great front desk service by Miguel
Pros:

All was new

Cons:

They missed a towel as we where 4pp and did not have the sofa bed clothing

2026-08-14 • via Nuitee
M
Mark • family_with_children • us
6
2026-08-13 • via Nuitee
A
Amanda • solo_traveller • us
6
2026-08-13 • via Nuitee
F
Farah • solo_traveller • ca
10
Pros:

The staff was so accommodating and able to resolve the issue with immediate action.

2026-08-12 • via Nuitee
R
Rustem • solo_traveller • us
10
Pros:

Новый отель

2026-08-11 • via Nuitee
R
Rodion • couple • us
1
Cons:

No lights
No water
Expired yogurt

2026-08-10 • via Nuitee
L
Leandro • couple • mx
7
Pros:

La cercanía del lugar al que iba y a los malls

Cons:

Que, al ser reservación de booking, nos dejaron en una habitación muy pegada a la salida de emergencia y por lo mismo se escuchaba todo el abrir y cerrar de puertas, lo que no dio el mejor descanso por las noches. También que el estacionamiento fuera tan caro a pesar de ya ser huésped del hotel.

2026-08-10 • via Nuitee
M
Michael • couple • us
10
2026-08-09 • via Nuitee
E
Elia • couple • il
7
סיפק את מה שהיינו צריכות לאותו הזמן, לא יודעת אם הייתי חוזרת
Pros:

החדרים מרווחים וגדולים המיטה נעימה

Cons:

גבו 35 דולר ליום לחניה, יש חניה מסודרת אבל מאוד יקר, הבריכה לא היתה נקייה ולא היתה נראה שמתוחזקת כמו שצריך

2026-08-09 • via Nuitee
D
Dinsmore • family_with_children • cr
9
Cons:

I would recommend that it be advised on the booking info that the parking has a fee. Also would be nice if the breakfast had a variety of teas and not just black tea and chamomile. Think for a hotel it is not very difficult to have a nice box of assorted teas.

2026-08-07 • via Nuitee
Z
Zorayr • family_with_children • us
9
Nice hotel
Pros:

Nice location not far from Wholefoods.

Cons:

Parking was expensive

2026-08-07 • via Nuitee
J
Jessica • couple • us
10
Good room. Not much flow between front desk, parking and all hotel amenities
Pros:

The room was clean, well appointed, the bed was comfortable. It was a bit unusual in that the front desk was separate from the whole hotel, different level, it felt rather disconnected from the actual hotel. We had a little trouble finding the entrance to the hotel from the parking.

Cons:

The room

2026-08-06 • via Nuitee
M
Mike • solo_traveller • us
10
Fantastic North Miami hotel
Pros:

Fantastic location. Seemed brand new. Awesome restaurant.

2026-08-05 • via Nuitee
D
DAVID • family_with_children • ky
8
2026-08-04 • via Nuitee
S
Susan • solo_traveller • us
5
It would have been better if bathroom had no problems.
Pros:

It was easy to check in. Because of phone problems, I was given a free upgrade to a suite. The bed was very comfortable. The handicapped parking, which I need, is conveniently located right next to the elevators.

Cons:

The room smelled weird. My bathroom had several problems which I did let the front desk know about when I checked out. The shower door wouldn’t stay closed, so I needed almost every towel to mop up the flooded flood. The stopper in the sink was stuck in the down position so I had to put my hand in nasty water to try and pull it up enough so the water could drain. I didn’t know it wasn’t dreaming until after I spit my toothpaste in there. There are no regular cups, only coffee cups to use after I brushed my teeth. The room needs updating. It looks a bit run down.

2026-08-03 • via Nuitee