SERENA Hotel Aventura Miami, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.4 (1143 reviews)
2820 NE 214th St , Miami , US
+1 305-918-8984

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (Miguel noted)
Modern, new hotel and nice interiors
Clean, well-equipped rooms (for many guests)
Comfortable beds
Convenient location near malls/Wholefoods
Nice lobby café and pastries
Awesome restaurant (noted by some)
Good front-desk service and problem resolution
Cons:
Breakfast meager/limited variety
Expensive parking and unclear booking parking info
Cleanliness issues in restaurant/pool and occasional room issues (expired yogurt, no water/lights)
Small or noisy rooms for some guests; missing towels/linen
Only one floor with ice machine; awkward flow between parking and hotel
Street construction/closed street and difficult-to-find entrance
Mixed/poor food in some cases; requests to replace chef
Some reports of surrounding area being not pedestrian-friendly or bad

Categories

Cleanliness
7.2
Multiple reviews cite cleanliness issues (restaurant and some rooms not fully clean, pool reported unclean, expired yogurt) so cleanliness is below average.
Service
10
Numerous positive comments about staff (Miguel and other front-desk staff were praised as very helpful and accommodating) justify a high service score.
Location
8.7
Location praised as convenient/near malls and Wholefoods and described as 'fantastic' by some, but a few reviews mention difficult-to-find entrance and a less pedestrian-friendly or poor area — overall slightly above target.
Room Quality
7.8
Rooms described as modern, clean and comfortable beds but several guests reported small rooms, missing towels/sofa bed linens and noise issues — modestly below average.
Amenities
7.9
Amenities show mixed feedback: nice lobby café and pool exist but pool maintenance and limited ice machines, separated front desk/parking flow and parking logistics caused complaints.
Value for Money
8
Mixed signals: some mention excellent price for their room, while many flag expensive parking and limited breakfast value — around slightly below/near target.
Food and Beverage
7.6
Several complaints about meager or disappointing breakfast, requests for better tea variety, and some critiques of restaurant food (and calls to change head chef), though a few reviews praised the restaurant — below average.
Overall Experience
10
Overall tone across many reviews is positive (modern, well-appointed, friendly staff, good location); despite some operational issues the general guest impression is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Amenities
SERENA Hotel Aventura Miami, Tapestry Collection by Hilton offers an outdoor swimming pool, fitness centre, terrace, and bar for guests to unwind and relax during their stay.

Culinary Delights
Indulge in a variety of cuisines at the on-site restaurant, serving American, Mediterranean, and Spanish dishes. Special dietary needs like vegetarian, vegan, and gluten-free options are also available upon request.

Entertainment and Convenience
Guests can enjoy activities like billiards and table tennis at this 4-star hotel. Additionally, amenities such as a business centre, ATM machine, and airport transfers ensure a seamless and enjoyable experience for all visitors.

Book your stay at SERENA Hotel Aventura Miami, Tapestry Collection by Hilton for a perfect blend of luxury and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1143 reviews
Cleanliness: 7.2
Service: 10
Location: 8.7
Room Quality: 7.8
Amenities: 7.9
Value for Money: 8
Food and Beverage: 7.6
Overall Experience: 10
E
Eleonora • solo_traveller • it
10
2026-10-28 • via Nuitee
N
Nehosmary • couple • us
1
2026-10-26 • via Nuitee
M
miri • couple • il
7
Pros:

A modern hotel. The rooms are clean and well-equipped.

Cons:

The room we stayed in was too small. Breakfast was meager and disappointing. The receptionist on the first day spoke unclear English and failed to provide information about parking, the lobby, and other such details; we had to figure everything out on our own. The area around the hotel is not very pedestrian-friendly.

2026-10-26 • via Nuitee
H
Heather • couple • us
10
Pros:

Everything

Cons:

Just the street construction (street closed) between entrance and parking deck entrance

2026-10-26 • via Nuitee
R
Romy • couple • pa
9
2026-10-15 • via Nuitee
C
Crocker • couple • us
10
Excellent price for the room we stayed
Pros:

Miquel at the front desk was wonderful.

Cons:

All good

2026-10-13 • via Nuitee
M
Maria Ximena • family_with_children • co
7
Buena
Pros:

Bien

Cons:

Desayuno

2026-10-12 • via Nuitee
J
JEANNETTE • family_with_children • pe
9
En general buena
Pros:

Las habitaciones

Cons:

Elnrestaurante

2026-10-12 • via Nuitee
J
JEANNETTE • family_with_children • pe
9
2026-10-12 • via Nuitee
C
Christina • couple • us
8
2026-10-11 • via Nuitee
Y
Yuliia • couple • us
9
Поменять шеф повар основного ресторана. На лобби кафэ великолепно, очень вкусные фисташковые круасаны
Pros:

Номер, бассейн

Cons:

Еда

2026-10-08 • via Nuitee
A
Angela • couple • co
10
2026-10-07 • via Nuitee
L
Larissa • family_with_children • us
8
2026-09-19 • via Nuitee
A
Arissa • couple • us
8
2026-09-19 • via Nuitee
Z
Zuzanna • family_with_children • pl
10
Piękne wnętrza i wyjątkowy klimat
Pros:

Piękne wnętrza i obrazy na ścianach. Przyjechaliśmy późno po meczu, nie skorzystaliśmy z basenu, ale byliśmy pod wrażeniem wykończenia hotelu. Bardzo wygodnie łóżka.

2026-09-19 • via Nuitee
B
Bryan • couple • us
10
2026-09-16 • via Nuitee
C
Carolina • couple • us
5
2026-09-14 • via Nuitee
O
Olena • couple • us
10
Pros:

Новый современный чистый отель.

2026-09-12 • via Nuitee
R
Rush • solo_traveller • us
9
2026-09-10 • via Nuitee
J
Juan • couple • us
10
Pros:

All

2026-09-10 • via Nuitee