Sofitel Adelaide

Hotels
•
Sofitel
8.7 (1546 reviews)
108 Currie Street , Adelaide , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Cons:
Issues with cleanliness
Higher than expected prices

Categories

Cleanliness
7.95
Issues mentioned with cleanliness, including blood stains and hair in the shower.
Service
9.45
Many reviews highlight friendly and top-notch service from the staff.
Location
9.45
Multiple reviews praised the great location of the hotel.
Room Quality
8.95
Rooms are noted for being comfortable and well-designed.
Amenities
7.95
Facilities issues mentioned such as pool cleanliness and service delays.
Value for Money
8.45
Criticism about pricing relative to experience, but some positive mentions.
Food and Beverage
8.45
Breakfast was praised, but there were comments about limited post-hours service.
Overall Experience
8.95
Generally positive experiences highlighted, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:54

Property Description

Luxurious Dining Experience at Modern French Restaurant
Indulge in exquisite culinary creations at the Modern French restaurant within Sofitel Adelaide.

Relaxation and Wellness Amenities
Unwind and rejuvenate in the indoor pool or fitness centre, and enjoy the convenience of a 24-hour concierge service.

Convenient Location and Nearby Attractions
Explore Adelaide's top attractions such as the Art Gallery of South Australia and Rundle Mall, all within close proximity to Sofitel Adelaide.

Experience elegance and comfort at Sofitel Adelaide. Book your stay now for a memorable hotel experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1546 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.95
O
Ovenden • couple • au
9
Pros:

breakfast was amazing, bed was the best!!

Cons:

the pool was cold

2026-05-29 • via Nuitee
D
D.ABIT • solo_traveller • au
10
Pros:

The staffs, i found were good, compare staff i found last time, they were judgemental

Cons:

Last time, Yes didn't like them, they were rude and Judgemental

2026-05-29 • via Nuitee
A
Allan • family_with_children • au
10
2026-05-27 • via Nuitee
T
Tim • solo_traveller • au
9
Welcoming professional staff and great facilities. worth the price 100%
Pros:

Staff were very welcoming and professional. Breakfast was a good quality buffet with all the usual options.The bar was excellent and had very high level cocktails available. The pool and fitness facilities are great, I enjoyed the very nice sauna

Cons:

Nothing, I was very happy with my stay there.

2026-05-26 • via Nuitee
M
MURRAY • couple • au
9
2026-05-26 • via Nuitee
G
Geoffrey • couple • nz
9
Pros:

Breakfast was very good. A nice selection of juices, fruit pastries and hot dishes.

Cons:

On one occasion there were no teacups or teapots to make tea. At dinner, service was slow - cocktails arrived after the first course and wine was delayed.

2026-05-26 • via Nuitee
N
Nenad • family_with_children • au
9
terrific short stay
Pros:

Great location - excellent facilities - professional staff - very good customer service

Cons:

Cafe style facility throughout the day was not available

2026-05-25 • via Nuitee
G
Gil • solo_traveller • au
9
2026-05-25 • via Nuitee
M
Maryanne • family_with_children • au
10
2026-05-24 • via Nuitee
P
Peter • solo_traveller • au
7
2026-05-24 • via Nuitee
R
Ryan • couple • au
10
2026-05-23 • via Nuitee
S
Sophia • extended_group • au
8
2026-05-21 • via Nuitee
A
Alex • couple • au
9
2026-05-21 • via Nuitee
B
Barkha • couple • au
9
Pros:

Accessible and great, helpful staff

2026-05-19 • via Nuitee
E
Ekaterina • couple • au
10
2026-05-19 • via Nuitee
W
William • couple • au
7
2026-05-19 • via Nuitee
J
Jana • family_with_children • au
9
Perfect
Pros:

The Sofitel never fails to provide exceptional service. The breakfast was ok, just the standard continental. However, the staff were AMAZING.

Cons:

Nothing

2026-05-18 • via Nuitee
B
Bearta • couple • au
9
Amazing
Pros:

How wonderful all the staff were. They made us feel welcome from the time we stepped into the property. I can’t wait to stay again

Cons:

We only came across one person that didn’t explain her what she was saying when checking out. Once we worked it out and she was listening. It was fine.

2026-05-18 • via Nuitee
E
Evelyn • couple • au
10
2026-05-18 • via Nuitee
S
Suaniam • Business • Kuala Lumpur, Wilayah Persekutuan
2
BIG NO
Pros:

The location is disappointing and the surroundings felt rather messy. I prefered Marriot Adelaide.

When I arrived at the hotel, I had to carry my two large suitcases by myself. No one offered to help me. The counter lady even asked me to push my luggage one by one to the counter, comparing to Marriot Adelaide, the Marrio”s counter lady was immediately to help me to push one of it… Totally different service even though they are in the same line!

The Sofitel staff at the counter never smiled and did not seem welcoming at all. In the service industry, staff should aim to improve the guest experience, not make it worse.

Most importantly, the housekeeping team rejected my request for extra water. They only provide two 330ml bottles per day and said it was due to hotel policy. They even asked me to buy water outside. This was a huge disappointment. i would not expect this is how Sofitel Adelaide treats their guess….

My Sofitel dream has been completely destroyed. I would not consider staying at Sofitel anywhere in the world again if they cannot fulfill such a simple request like providing water.

2026-05-17 • via Tripadvisor