Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable rooms
Good amenities
Cons:
Issues with cleanliness
Breakfast area space
Water pressure in the shower

Categories

Cleanliness
8.33
Some comments regarding cleanliness were made, highlighting issues at the entrance and breakfast area.
Service
9
Numerous reviews praised the friendly and attentive staff, especially mentioning specific individuals and their hospitality.
Location
8.84
Guests consistently highlighted the excellent location in relation to transport and attractions.
Room Quality
8.49
Positive mentions of room comfort and cleanliness, though some noted slightly smaller living space.
Amenities
8.62
Amenities were generally considered good, with some minor feedback regarding breakfast area space.
Value for Money
8.48
General sentiment indicates good value given quality and services provided at the hotel.
Food and Beverage
8.43
The breakfast experience had mixed reviews with some areas highlighted for improvement, such as space and service.
Overall Experience
8.6
Overall sentiment was very positive, with most guests expressing satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Luxurious Accommodation with Stunning Views

Rooftop Bar with Panoramic London Views
Experience a one-of-a-kind stay at Hyatt Place London City East with our rooftop bar, Pocketsquare, offering breathtaking views of London from an outside terrace.

Convenient Amenities and Services
Enjoy modern amenities such as free WiFi, a 24-hour front desk, and room service. Start your day right with our breakfast to go and make use of our business center or unwind in the snack bar.

Indulge in comfort with rooms featuring a desk, flat-screen TV, terrace, and balcony. With popular attractions like Tower of London and Tower Bridge nearby, make your stay memorable at our hotel.

Book now for an unforgettable London experience at Hyatt Place London City East.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 5043 reviews
Cleanliness: 8.33
Service: 9
Location: 8.84
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.6
A
Andrea • solo_traveller • at
1
Pros:

Hotelpersonal war sehr freundlich

Cons:

Nicht sehr sauber; die teuresten Zimmer sind direkt neben der Bar. 2 von 3 Nächten waren dort private Veranstaltungen. Unerträglich laut

2026-09-12 • via Nuitee
T
Tony • couple • au
8
Comfortable and value for money accommodation in an area serviced by good public transport.
Pros:

Breakfast was adequate with a reasonable selection of fresh and prepared items

2026-09-12 • via Nuitee
S
Sonny • couple • gb
8
Birthday test
Pros:

The location, style/decor and cleanliness.
Free drink at the hotel cocktail bar on top floor as birthday treat for partner.

Cons:

Cost didn’t include breakfast. Hotel stay would have been top notch if it was our at the very least cheaper.

2026-09-12 • via Nuitee
S
Silvia • family_with_children • it
9
Pros:

Posizione comoda alla metro ma anche per raggiungere a piedi le zone principali. A due passi da Brick Lane, sempre folcloristica, ma anche da Spitalfields, quartiere cool ricco di negozi, locali e ristoranti. Il vicino quartiere Whitechapels invece molto più multietico, preferibile di giorno.
Colazione eccellente, design delle parti comuni e stanze molto bello, pulito.

Cons:

Il divano letto dei bambini era molto scomodo, rumoroso e sprofondava verso il centro.

2026-09-11 • via Nuitee
T
tomasini • solo_traveller • fr
8
Pros:

Le confit de la literie, le calme le balcon et la vue

Cons:

De ne pas avoir d'options early check in

2026-09-10 • via Nuitee
D
Damiano • solo_traveller • it
8
2026-09-10 • via Nuitee
I
Ine • extended_group • be
9
2026-09-10 • via Nuitee
T
Tessa • extended_group • nl
9
Vlieg je op London City? Kies zeker dit hotel!
Pros:

Zeer vriendelijk personeel, schone kamer en van alle gemakken voorzien. Goed bed. Wij hadden een kamer met twinbeds en de bedden waren ruim. De dinerkaart van het hotel heeft voor ieder wat wils. Goede porties en bovenal zeer smakelijk eten. Check-in en uit heel makkelijk geregeld. Metro station en supermarkt om de hoek. Genoeg restaurants in de omgeving en je bent zo in de stad. Ik raad het hotel zeker aan! Binnen een half uur van vliegveld London City sta je in het hotel.

2026-09-10 • via Nuitee
A
Antonio • solo_traveller • it
5
2026-09-10 • via Nuitee
J
Jet • couple • nl
9
Fijn hotel met prettige kamers en een ongedwongen sfeer
Pros:

Dicht bij metro en ongedwongen sfeer

Cons:

Ontvangst bij het ontbijt. Elke keer weer vragen hoe laat onze tafelgenoten dan wel zouden arriveren.

2026-09-08 • via Nuitee
大地 • extended_group • jp
4
2026-09-08 • via Nuitee
F
Fabrizio • family_with_children • it
10
Pros:

Ottima posizione, ottima colazione. Struttura pulita e personale gentile.

2026-09-07 • via Nuitee
C
Christiane • family_with_children • de
9
2026-09-06 • via Nuitee
V
Valentins • solo_traveller • gb
10
2026-09-05 • via Nuitee
S
Stefan • couple • nl
8
2026-09-05 • via Nuitee
M
Manfred • solo_traveller • de
10
2026-09-05 • via Nuitee
A
Ashley • solo_traveller • gb
10
Good stay in centre of London
Pros:

The location was great with a bus stop right outside the hotel, I was told about all of the amenities when I checked in. The breakfast was really high quality and I really appreciated there was gluten free items and that these were stored in a way to limit cross contamination. The hotel enhanced my trip.

Cons:

The check in check out screens were very confusing and I needed someone to help me with this which negates the purpose.

2026-09-04 • via Nuitee
C
Cornelia • family_with_children • de
8
Wir kommen sicher wieder
Pros:

Sehr schönes zentrales Hotel in U-Bahn Nähe. Vieles lässt sich gut zu Fuß erreichen.

Cons:

Es gibt keine Kritik

2026-09-03 • via Nuitee
A
Amie • couple • us
7
Pros:

Proximity to public transportation and restaurants

Cons:

The space for breakfast is small.

2026-09-03 • via Nuitee
V
veera siivonen • solo_traveller • fi
9
Kokonaisuus onnistunut
Pros:

Sisään kirjautuminen oli helppoa. Huone oli mukava.

Cons:

Ilmastointi ei toiminut koko aikaan oletetulla tavalla. Lisäksi kattobaarin aukioloajat olivat suppeat ja kun olimme menossa ilmoitettiin siellä olevan kutsuvieras tapahtuma tästä ei kerrottu missään ennakkopn.

2026-09-02 • via Nuitee