Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable rooms
Good amenities
Cons:
Issues with cleanliness
Breakfast area space
Water pressure in the shower

Categories

Cleanliness
8.33
Some comments regarding cleanliness were made, highlighting issues at the entrance and breakfast area.
Service
9
Numerous reviews praised the friendly and attentive staff, especially mentioning specific individuals and their hospitality.
Location
8.84
Guests consistently highlighted the excellent location in relation to transport and attractions.
Room Quality
8.49
Positive mentions of room comfort and cleanliness, though some noted slightly smaller living space.
Amenities
8.62
Amenities were generally considered good, with some minor feedback regarding breakfast area space.
Value for Money
8.48
General sentiment indicates good value given quality and services provided at the hotel.
Food and Beverage
8.43
The breakfast experience had mixed reviews with some areas highlighted for improvement, such as space and service.
Overall Experience
8.6
Overall sentiment was very positive, with most guests expressing satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Luxurious Accommodation with Stunning Views

Rooftop Bar with Panoramic London Views
Experience a one-of-a-kind stay at Hyatt Place London City East with our rooftop bar, Pocketsquare, offering breathtaking views of London from an outside terrace.

Convenient Amenities and Services
Enjoy modern amenities such as free WiFi, a 24-hour front desk, and room service. Start your day right with our breakfast to go and make use of our business center or unwind in the snack bar.

Indulge in comfort with rooms featuring a desk, flat-screen TV, terrace, and balcony. With popular attractions like Tower of London and Tower Bridge nearby, make your stay memorable at our hotel.

Book now for an unforgettable London experience at Hyatt Place London City East.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4877 reviews
Cleanliness: 8.33
Service: 9
Location: 8.84
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.6
S
Sigauke • couple • zw
8
great stay !!!!
2026-06-19 • via Nuitee
A
Arvydas • solo_traveller • gb
10
2026-06-18 • via Nuitee
K
Kulwinder • solo_traveller • gb
9
Pros:

Great hotel, clean and comfortable

Cons:

Area not as expected, didn't feel safe in the evening as a lone female

2026-06-18 • via Nuitee
A
Anshara • couple • gb
10
2026-06-18 • via Nuitee
N
Netta • couple • il
8
מלון טוב באזור פחות טוב
Pros:

המלון עצמו היה בסדר גמור מבחינת החדר והשירות, הצוות היה נגיש ונעים

Cons:

חשוב לי לציין שהמיקום פחות התאים לי כמטיילת ישראלית. האזור סביב המלון הרגיש לי לא נעים ולא מספיק נוח, במיוחד מבחינת תחושת ביטחון אישי והאווירה ברחוב. ייתכן שמטיילים אחרים לא ירגישו כך, אך עבור ישראלים או מטיילים שרגישים לנושא הביטחון האישי, הייתי ממליצה לבדוק היטב את סביבת המלון לפני ההזמנה.
בנוסף, האזור פחות הרגיש תיירותי ונוח להסתובבות, במיוחד בשעות הערב. לכן, אף שהמלון עצמו יכול להתאים לחלק מהאורחים, מבחינתי המיקום היה חיסרון משמעותי.

2026-06-17 • via Nuitee
B
Beatrice • couple • it
10
2026-06-17 • via Nuitee
J
Johanna • solo_traveller • de
8
Pros:

Sehr nettes Personal, Zimmer für Londoner Verhältnisse großzügig und gut ausgestattet. Toller Blick von der Dachterrasse

2026-06-17 • via Nuitee
R
Robert Hassan • solo_traveller • it
9
Ottimo HOTEL
Pros:

Albergo pulito, moderno e confortevole. Stanza molto bella e grande

Cons:

Nulla

2026-06-17 • via Nuitee
C
Christelle • extended_group • be
9
2026-06-17 • via Nuitee
J
josette • solo_traveller • fr
9
2026-06-16 • via Nuitee
N
Natalie • couple • gb
4
dissapointed beyond belief
Pros:

comfortable bed and good shower

Cons:

this hotel was specifically booked for its roof top bar to celebrate our anniversary which was closed. It clearly states it is open on a monday on the reading material. The other bar is like a poor airport lounge, you have to sit in a dark basement next to the reception desk.

2026-06-16 • via Nuitee
T
Tolga • couple • de
10
2026-06-16 • via Nuitee
N
Nestor • couple • fr
9
2026-06-15 • via Nuitee
F
Ferenc • family_with_children • hu
10
Jó helyen, kedves személyzet, London felfedezéséhez ideális.
Pros:

Jó elhelyezkedés, kedves személyzet.

Cons:

Nem volt ilyen

2026-06-15 • via Nuitee
M
Matthew • couple • gb
8
Good!
Pros:

Very clean and spacious room.

Cons:

Could improve wellness area/facilities.

2026-06-15 • via Nuitee
J
John • extended_group • ie
9
Pros:

Very good value, location.

2026-06-14 • via Nuitee
C
Celia • couple • fr
7
2026-06-14 • via Nuitee
M
Maria • family_with_children • gb
8
Pros:

Clean rooms, neutral design

Cons:

The electricity stripped in the room.

2026-06-14 • via Nuitee
M
Maddie • family_with_children • gb
9
Perfect location, great place. Would definitely recommend.
Pros:

The rooms were spacious and very clean. Beds were exceptionally comfortable. We made note on the booking it was a birthday and the staff left some chocolates, a card and balloons. It was highly appreciated!

Cons:

We didn’t try the breakfast or facilities so can’t comment, however we also requested rooms together and sadly that wasn’t facilitated.

2026-06-14 • via Nuitee
M
Michael • couple • de
10
Gerne wieder!
Pros:

Die Lage ist optimal für uns gewesen. Die Elisabeth Linie ist 10 Minuten Fußweg (Direktverbindung Heathrow) entfernt, die Underground nur 5 Minuten (Direktverbindung Westminster). In der Umgebung gibt es verschiedene Frühstücksrestaurants. Wir hatten ein Zimmer mit Balkon mit Blick über East London.

2026-06-13 • via Nuitee