Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable rooms
Good amenities
Cons:
Issues with cleanliness
Breakfast area space
Water pressure in the shower

Categories

Cleanliness
8.33
Some comments regarding cleanliness were made, highlighting issues at the entrance and breakfast area.
Service
9
Numerous reviews praised the friendly and attentive staff, especially mentioning specific individuals and their hospitality.
Location
8.84
Guests consistently highlighted the excellent location in relation to transport and attractions.
Room Quality
8.49
Positive mentions of room comfort and cleanliness, though some noted slightly smaller living space.
Amenities
8.62
Amenities were generally considered good, with some minor feedback regarding breakfast area space.
Value for Money
8.48
General sentiment indicates good value given quality and services provided at the hotel.
Food and Beverage
8.43
The breakfast experience had mixed reviews with some areas highlighted for improvement, such as space and service.
Overall Experience
8.6
Overall sentiment was very positive, with most guests expressing satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Luxurious Accommodation with Stunning Views

Rooftop Bar with Panoramic London Views
Experience a one-of-a-kind stay at Hyatt Place London City East with our rooftop bar, Pocketsquare, offering breathtaking views of London from an outside terrace.

Convenient Amenities and Services
Enjoy modern amenities such as free WiFi, a 24-hour front desk, and room service. Start your day right with our breakfast to go and make use of our business center or unwind in the snack bar.

Indulge in comfort with rooms featuring a desk, flat-screen TV, terrace, and balcony. With popular attractions like Tower of London and Tower Bridge nearby, make your stay memorable at our hotel.

Book now for an unforgettable London experience at Hyatt Place London City East.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4963 reviews
Cleanliness: 8.33
Service: 9
Location: 8.84
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.6
S
Steven • family_with_children • be
9
2026-07-25 • via Nuitee
K
Kamran • family_with_children • ae
8
Pros:

Location

Cons:

Maintenance staff behavior

2026-07-24 • via Nuitee
A
aristides manoel • couple • br
10
Muito bom hotel
Pros:

Muito limpa e boa

Cons:

Nada

2026-07-24 • via Nuitee
C
Carmen • extended_group • at
9
2026-07-24 • via Nuitee
M
Mohamed • solo_traveller • eg
8
2026-07-23 • via Nuitee
U
Ursula • couple • de
10
2026-07-23 • via Nuitee
I
Iwona • solo_traveller • pl
10
2026-07-22 • via Nuitee
S
Stefano • family_with_children • it
10
Pros:

Ottima struttura, colazione buonissima, abbondante e varia (dolce e salato), buon servizio. Camera spaziosa e ben insonorizzata. Unica pecca, forse, la climatizzazione non sempre adeguata alle nostre necessità. Personale gentilissimo e disponibile. Apprezzatissimo il servizio di deposito bagagli per l'ultimo giorno e la disponibilità il primo giorno a preparare la stanza prima dell'orario previsto.

Cons:

Migliorerei la climatizzazione della stanza, avevamo necessità di riscaldare un po' l'ambiente e non è stata molto efficiente in questo.

2026-07-22 • via Nuitee
N
Nika • extended_group • si
10
2026-07-22 • via Nuitee
A
Alexandra • solo_traveller • gb
10
2026-07-21 • via Nuitee
A
Azarloza • solo_traveller • be
9
H otel recomendable.
Pros:

Personal muy amable, Daniel en particular..

Cons:

Se oía lgo de ruido de otras habitaciones, y el sofá cama algo incómodo.

2026-07-21 • via Nuitee
J
julien • couple • fr
9
Pros:

Très bien placé proche du métro et bus, chambre spacieuse et confortable avec une jolie vue.

2026-07-20 • via Nuitee
K
Ka Wai • solo_traveller • gb
10
2026-07-20 • via Nuitee
S
spencer • solo_traveller • gb
10
2026-07-20 • via Nuitee
A
Andreas • couple • de
8
Das Hotel ist ideal für eine Sightseeing Tour durch London geeignet mit einer guten Anbindung an alle öffentlichenVerkeh
Pros:

Die Lage ist perfekt für eine Erkundung der Stadt. Eine Bushaltestelle ist direkt gegenüber des Hotels, die U-Bahn-Station mit Anwendung zur Liverpool Station und damit zum Flughafen nach Stansted ideal.

2026-07-18 • via Nuitee
E
Elif • solo_traveller • tr
10
2026-07-17 • via Nuitee
M
Mariam • solo_traveller • ng
8
Pros:

The location was excellent. It was just three minutes walk from Aldgate East Station. It was clean and the staff were nice, polite and happy to help.

Cons:

I wish the regular amenities were readily available instead of calling for them.

2026-07-17 • via Nuitee
S
Shawn • solo_traveller • mt
10
2026-07-16 • via Nuitee
L
Linda • couple • ch
8
Preiswertes Hotel etwas ausserhalb des Geschehens
Pros:

Fühlten uns wohl hier.0

Cons:

Lage war ok.

2026-07-15 • via Nuitee
M
Michał • family_with_children • pl
9
Pros:

Przemiła obsługa, czysty i cichy pokój, rewelacyjna lokalizacja. Bardzo łatwy dojazd komunikacją miejską.

Cons:

Bardzo powtarzalne śniadania - za podobną cenę można zjeść dużo smaczniej w okolicznych knajpkach.

2026-07-14 • via Nuitee