Hotel Gran Palmeiras

Hotels
8.2 (76 reviews)
RIVERA DEL RIO #39 INT. 1 Col. Centro, URSULO GALVAN, PLAYA DE CHACHALACAS , Chachalacas , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Nice pool area
Cons:
Cleanliness issues
Limited food options
Need for maintenance

Categories

Cleanliness
7.78
Multiple reviews indicate issues with cleanliness, including dirty pool and lack of proper maintenance.
Service
8.75
Service was generally positive with mentions of kind staff, though it was noted there could be inconsistencies.
Location
9.29
Good location near the beach that guests appreciated.
Room Quality
7.74
Mixed feedback on room conditions with requests for modernization and issues with decor.
Amenities
8.27
Amenities like the pool were positively highlighted, but there were concerns about noise and missing features.
Value for Money
8.23
General sentiment indicates value for money but with room for improvement.
Food and Beverage
6.78
Food service complaints noted, especially regarding menu limitations and breakfast availability.
Overall Experience
8.75
Overall a good experience, with emphasis on enjoyment despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:54

Property Description

Luxurious Amenities
Hotel Gran Palmeiras offers a range of luxurious amenities including free Wi-Fi, an outdoor swimming pool, and beautifully landscaped gardens. Guests can also enjoy delicious meals at the on-site restaurant serving Mexican and seafood dishes.

Comfortable Rooms
The rooms at Hotel Gran Palmeiras are designed for comfort and convenience, featuring private bathrooms with hot water, air conditioning, and satellite TV. Some units even have a private terrace with stunning views of the pool area.

Convenient Location
Situated just a short walk from Playa Chachalacas Beach, guests can easily explore the area's attractions. The hotel also provides shuttle services for a fee, making it convenient to travel to Veracruz or the nearby airport.

Experience luxury and comfort at Hotel Gran Palmeiras - book your stay now!

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). Property will contact you with instructions after booking. Please note that the property may cancel the reservation if this payment is not made.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 76 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
C
Conchis Orenday • solo_traveller • mx
10
Pros:

Excelente la atencion del personal
Todos muy amables información que les pedias
De inmediato te la presentaban

Cons:

Todo perfecto

2026-10-10 • via Nuitee
C
Crhistian • solo_traveller • mx
8
Pros:

Servicio, personal muy amable

Cons:

Tal vez, base de cama de cemento...me golpie el pie.

2026-09-11 • via Nuitee
E
Elizabeth • solo_traveller • mx
8
Fallas en el agua de la regadera
Pros:

Está muy limpio

Cons:

No había potencia en el agua de las regaderas y no hay suficientes toallas, es decir falta la de manos, el tapete

2026-09-04 • via Nuitee
E
Elizabeth Colindres • solo_traveller • mx
10
Pros:

El colchón grande suavecito el aire acondicionado

Cons:

Que la tele se desconfiguraba pero el personal solucionó rapido

2026-08-21 • via Nuitee
K
karina • solo_traveller • mx
9
Pros:

La cama extragrande y cómoda, el personal atento y servicial, su alberca amplia y con vista al rio

Cons:

El primer día casi no caía agua en la regadera los demás bien el estacionamiento muy pequeño y un día que llovió se metió un poco de agua a la habitación al parecer por una pared pero nada grave, la jabonera de la regadera oxidado

2026-08-15 • via Nuitee
T
Tiburcio • solo_traveller • mx
6
2026-08-10 • via Nuitee
T
Tiburcio • solo_traveller • mx
7
Pros:

La atención del personal

Cons:

La falta de limpieza e higiene de las instalaciones

2026-08-10 • via Nuitee
E
Elisa • solo_traveller • mx
1
Cons:

No tienen planta de luz y se fue la luz, así que sin luz no hay aire acondicionado, ni Internet y en la noche tan poco hay personal, las puertas se pueden abrir, aún sin llave, por lo que la seguridad deja mucho que desear 🥺

2026-07-21 • via Nuitee
E
ENRIQUE • solo_traveller • mx
10
2026-07-19 • via Nuitee
O
Ordaz • solo_traveller • mx
1
Pros:

El lugar está descuidado, huele mal, la colcha que nos dieron tenían sangre, no le dieron prioridad a sus huéspedes cuando fueron por amigos del gerenre de la noche todos unos bebedores y fumadores dentro del hotel, agredieron a mi esposo y el gerente no hizo nada, pésima atención de las camareras y las gerentes.

Cons:

Todo! Nada me gustó!

2026-07-12 • via Nuitee
J
Juliet Skipwith • solo_traveller • mx
9
Pros:

La ubicación y la vista

2026-06-28 • via Nuitee
R
Rubi Raquel • solo_traveller • mx
10
2026-06-01 • via Nuitee
J
Jorge ricardo • couple • mx
9
Genial
Pros:

La ubicación buena

Cons:

Encontramos una termitas o no sé q era y eso no me
Agradó se veía feo en la habitación

2026-05-07 • via Nuitee
R
Reyes • family_with_children • mx
10
Pros:

Todo

Cons:

Todo

2026-05-05 • via Nuitee
E
Ezequiel • family_with_children • mx
9
2026-05-02 • via Nuitee
M
Macorra Martínez • family_with_children • mx
9
Pros:

.

2026-04-01 • via Nuitee
J
Jiménez • family_with_children • mx
10
Pros:

La atención del personal.

2026-03-22 • via Nuitee
K
Karla Alexia • couple • mx
9
2026-03-17 • via Nuitee
N
Nadeshda • family_with_children • mx
9
Pros:

La tranquilidad, la ubicación, la limpieza, el trato muy amable del personal a cargo.

Cons:

No tengo algo negativo que opinar.

2026-03-11 • via Nuitee
L
LUIS ALBERTO • extended_group • mx
8
Pros:

la alberca y la atención del personal

Cons:

fallo la televisión, la ventana del baño no sirve, pero todo bien.

2026-03-03 • via Nuitee