Holiday Inn Express & Suites - Phoenix Dwtn - State Capitol by IHG

Hotels
•
Holiday Inn Express
8.5 (922 reviews)
950 West Van Buren Street , Phoenix , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Good food
Cons:
Cleanliness issues
Sketchy location
Payment difficulties

Categories

Cleanliness
7.71
Several reviews noted cleanliness issues including stained sheets and dirty bathrooms.
Service
9.18
Many reviews praised the staff for being friendly and accommodating, particularly Jacquelin.
Location
7.72
Some guests mentioned the location as sketchy, but felt safe within the hotel.
Room Quality
8.17
Rooms were generally described as comfortable, though there were some cleanliness issues.
Amenities
8.7
The presence of facilities like 24-hour coffee and breakfast options were positively noted.
Value for Money
8.66
Fairly rated given the overall quality and service received relative to the price.
Food and Beverage
9.21
Breakfast was highlighted positively by several guests.
Overall Experience
8.68
Generally positive experiences reported, though some concerns about cleanliness and location persist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:46

Property Description

Central Location in Phoenix
Holiday Inn Express & Suites - Phoenix Dwtn - State Capitol is conveniently located near top attractions such as Arizona State University and Talking Stick Resort Arena.

Modern Amenities
Enjoy free WiFi, a fitness centre, and a refreshing outdoor pool with a hot tub during your stay. The rooms are well-equipped with air conditioning, flat-screen TVs, and comfortable bedding for a relaxing experience.

Convenience and Comfort
With free parking, laundry facilities, and a business centre, we ensure a hassle-free stay for our guests. Our 24-hour front desk is always available to assist you promptly.

Book your stay at Holiday Inn Express & Suites - Phoenix Dwtn - State Capitol for a memorable experience in Phoenix!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 922 reviews
Cleanliness: 7.71
Service: 9.18
Location: 7.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.68
Y
Yun-Hsin • couple • tw
5
Pros:

價格便宜，還有免費早餐跟全天候咖啡熱茶供應，餐點內容也不馬虎。房間寬敞，櫃台可以索取免費牙刷。

Cons:

旅館周遭超多流浪漢，特別是對面的公園，即使是白天也讓人不安心，加上大門出入口沒有門禁，電梯也不用刷卡，其實住起來心驚膽跳。健身房雖然是24小時開放，不過設施數量少，跑步機也只有一台，假如有人使用的話必須要等候，蠻不方便的

2026-05-29 • via Nuitee
I
Isabelle • couple • fr
8
Bien pour 1 nuit
Pros:

Situé à 20 mn de l aéroport. L accueil est agréable . La chambre est spacieuse et propre, la literie très confortable. À disposition gracieusement thé café chocolat. Bien pour passer 1 nuit après un vol long courrier.

Cons:

Un peu loin de tout à pied . Le quartier ne semble pas des plus sécurisant.
Pas de resto à l hôtel juste quelques produits à acheter pour dépanner car la chambre possède micro onde et réfrigérateur. Au moment du paiement il ajoute systématiquement 100 dollars de caution qu il débite immédiatement.

2026-05-25 • via Nuitee
L
Luis • family_with_children • us
8
Great location, friendly staff, very clean rooms
Pros:

Cleanliness of the property.

Cons:

Pool could be cleaner.

2026-05-25 • via Nuitee
J
Jessica • solo_traveller • us
8
Pros:

it was convenient to my location that I needed to be at

Cons:

The bathroom wasn’t clean and our bottom bed sheet had blood stains

2026-05-24 • via Nuitee
D
Diana Beatriz • solo_traveller • mx
10
2026-05-24 • via Nuitee
T
Tomás • solo_traveller • ie
10
2026-05-21 • via Nuitee
P
PB1952 • solo_traveller • il
10
Pros:

החדר. המיקום עם חניה

Cons:

ארוחת הבוקר. דלה ביותר

2026-05-18 • via Nuitee
J
Josh • couple • us
10
2026-05-18 • via Nuitee
V
Valdivino • couple • br
9
Local calmo e silencioso
Pros:

Ótima acomodação

Cons:

Café da manhã não muda. Americano típico. Pra quem ficou uma semana, nos dois últimos dias vc não suporta mais olhar pro café da manhã hahahaha

2026-05-17 • via Nuitee
A
Anthony • couple • us
6
Have company executives go to the city to resolve the drug and homelessness in the neighborhood
Pros:

The homeless was a horrible experience. Something needs to be done with the homeless, drug trafficking and prostitution. If that issue is to be fixed the stay would be an excellent place to stay.
I also had bad cleaning service. Dirty used towels were still in the shower and bathroom sink was not cleaned. Those were my main issues. Other than that the hotel is wonderful.

Cons:

I misread the question. Can you take what I liked first what I didn’t like

2026-05-14 • via Nuitee
D
Dina • couple • us
10
Pros:

It was clean and breakfast was terrific!

2026-05-13 • via Nuitee
M
Michael • solo_traveller • us
10
2026-05-04 • via Nuitee
R
Rajmohan • family_with_children • us
7
Thanks, I wish the front desk person was a happy person.
Pros:

The breakfast was good, room was clean.

Cons:

The staff was not friendly over the phone and room had a bad odor in the beginning. After turning on the AC it was okay.

2026-05-04 • via Nuitee
S
Shiho • solo_traveller • jp
6
2026-05-02 • via Nuitee
J
james • couple • us
10
great place to stay for a night or two
Pros:

Good value for room and not too far from downtown

2026-05-01 • via Nuitee
L
Lee • solo_traveller • kr
6
조용하지만 조금 소란스러움
Pros:

조용하지만 옆방의 소리가 다소 들리는 편

Cons:

방음이 잘 돠었으면 해요

2026-04-30 • via Nuitee
K
Karla • family_with_children • us
10
2026-04-30 • via Nuitee
F
Fisher • family_with_children • us
8
We had a great stay! Breakfast was goid, pool was refreshing and the staff were excellent
Pros:

Very comfortable, clean

Cons:

Nothing

2026-04-30 • via Nuitee
H
hanan • couple • il
10
2026-04-27 • via Nuitee
S
Sofiya • solo_traveller • us
10
2026-04-27 • via Nuitee