Holiday Inn Express & Suites - Phoenix Dwtn - State Capitol by IHG

Hotels
•
Holiday Inn Express
8.5 (941 reviews)
950 West Van Buren Street , Phoenix , us
+1 602-675-2894

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Good food
Cons:
Cleanliness issues
Sketchy location
Payment difficulties

Categories

Cleanliness
7.71
Several reviews noted cleanliness issues including stained sheets and dirty bathrooms.
Service
9.18
Many reviews praised the staff for being friendly and accommodating, particularly Jacquelin.
Location
7.72
Some guests mentioned the location as sketchy, but felt safe within the hotel.
Room Quality
8.17
Rooms were generally described as comfortable, though there were some cleanliness issues.
Amenities
8.7
The presence of facilities like 24-hour coffee and breakfast options were positively noted.
Value for Money
8.66
Fairly rated given the overall quality and service received relative to the price.
Food and Beverage
9.21
Breakfast was highlighted positively by several guests.
Overall Experience
8.68
Generally positive experiences reported, though some concerns about cleanliness and location persist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:46

Property Description

Central Location in Phoenix
Holiday Inn Express & Suites - Phoenix Dwtn - State Capitol is conveniently located near top attractions such as Arizona State University and Talking Stick Resort Arena.

Modern Amenities
Enjoy free WiFi, a fitness centre, and a refreshing outdoor pool with a hot tub during your stay. The rooms are well-equipped with air conditioning, flat-screen TVs, and comfortable bedding for a relaxing experience.

Convenience and Comfort
With free parking, laundry facilities, and a business centre, we ensure a hassle-free stay for our guests. Our 24-hour front desk is always available to assist you promptly.

Book your stay at Holiday Inn Express & Suites - Phoenix Dwtn - State Capitol for a memorable experience in Phoenix!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 941 reviews
Cleanliness: 7.71
Service: 9.18
Location: 7.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.68
G
Gonzalez • solo_traveller • us
10
Pros:

Everyone was very friendly and ready to help and the room was very clean and also had a very nice view from the 4th floor

Cons:

Only down fall was all the homeless hanging out outside 😭

2026-07-22 • via Nuitee
V
valerio • solo_traveller • it
9
Molto molto bene
Pros:

Praticamente tutto. Non abbiamo messo il massimo per la posizione e i personaggi che la sera si aggirano fuori

Cons:

Nulla

2026-07-21 • via Nuitee
R
Raul • solo_traveller • us
10
2026-07-20 • via Nuitee
B
Brad • couple • us
9
Excellent experience overall. Location could be better.
Cons:

The vagrants shouting at night across the street

2026-07-20 • via Nuitee
I
isaias • couple • us
8
2026-07-17 • via Nuitee
M
Monica • couple • us
10
2026-07-13 • via Nuitee
B
Bárbara Mariana • solo_traveller • mx
10
Pros:

El personal de recepción super amable!

Cons:

El desayuno estaba full y no había mesas disponibles.

2026-07-13 • via Nuitee
M
Marcel • solo_traveller • ch
8
Good nighr sleep in clean and ftiendly hotel
Pros:

Super friendly staff, nice hotel with big room and good pool

2026-07-13 • via Nuitee
M
Melissa • extended_group • us
10
2026-07-13 • via Nuitee
J
Jerry Linskens • solo_traveller • be
8
Goede prijs/kwaliteit verhouding
Pros:

Goed bed.
Praktische badkamer.
Goed werkende airco, wat nodig was want het was bloedheet.

Cons:

Geen fan van het Amerikaans ontbijt met kartonnen borden en plastiek bestek.

2026-07-12 • via Nuitee
C
Charity • solo_traveller • de
10
Pros:

I have stayed at this hotel several times with my now 11-year-old son during our road trips between Phoenix and Los Angeles, and it has become our favorite place to stay.

The staff is always professional, welcoming, and genuinely friendly. We have even been allowed to check in early without any additional charge, and complimentary parking is another great benefit.

The rooms are modern, clean, and very comfortable. The pool and fitness center are well maintained and perfect for relaxing after a long day of driving. The location is excellent, and the breakfast offers everything you need to start the day.

Every stay has been a very positive experience, and I always look forward to coming back. I can highly recommend this hotel and will definitely stay here again on future trips.

2026-07-12 • via Nuitee
J
jorge • solo_traveller • ar
7
2026-07-10 • via Nuitee
R
Reginald • solo_traveller • nl
9
Uitstekend.
Pros:

Mooie schone kamer. Niet duur. Aardig personeel. Dicht bij het State Capitol Building.

Cons:

Geen enkele klacht.

2026-07-09 • via Nuitee
L
Luis • couple • us
10
Breakfast was awesome and friendly staff…
Pros:

Location and breakfast!

Cons:

Good location!

2026-07-05 • via Nuitee
T
Tamika • solo_traveller • us
10
I will come back again. I want to move Arizona. Arizona is beautiful
Pros:

Beautiful property, phoenix Arizona is my favorite state to visit ❤️

Cons:

Everything just right

2026-07-04 • via Nuitee
G
Gabriella • couple • us
8
Great staff, good food, good times. Thankful
Pros:

I liked the gym, and breakfast.

Cons:

The showers were slippery

2026-07-04 • via Nuitee
H
Hector • solo_traveller • us
10
2026-07-02 • via Nuitee
H
Hernan • extended_group • mx
9
TODO AL CIEN
Pros:

LAS SEÑORITA DE LA COCINA ES UN AMOR DE PERSONA; SUPER ATENTA Y SERVICIAL. TODO SUPER EXCELENTE CON EL DESAYUNO.

2026-06-23 • via Nuitee
G
Geena • family_with_children • us
8
Convenient location, but would not stay again.
Pros:

Great breakfast options. The staff were all very friendly and kind.

Cons:

The location is in a sketchy area. We liked the proximity to the baseball park but when we walked out of the hotel there were several homeless people out and reacting differently. Not the safest area if you’re traveling with young ones or by yourself.

2026-06-22 • via Nuitee
P
Paola • extended_group • it
8
2026-06-21 • via Nuitee