Hyatt Place Charlotte University Research Park

Hotels
•
Hyatt Place
8.9 (2192 reviews)
640 University Center Blvd , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Expensive breakfast
Limited amenities compared to price

Categories

Cleanliness
8.98
Many reviews mention cleanliness positively; however, there are a few minor complaints.
Service
9.45
Frequent praise for friendly and helpful staff across multiple reviews.
Location
9.49
Multiple reviews highlight the excellent location close to restaurants and attractions.
Room Quality
8.94
Rooms are generally described as comfortable and clean.
Amenities
8.47
Some amenities were criticized, like the breakfast options and lack of an indoor pool.
Value for Money
8.43
A review noted that prices felt high compared to similar hotels.
Food and Beverage
7.98
Breakfast options received mixed feedback regarding value and selection.
Overall Experience
9.45
Overall positive feedback, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:12

Property Description

Convenient Location
Situated just 300 metres from Shoppes at University Place, Hyatt Place Charlotte University offers easy access to shopping and entertainment options.

Modern Amenities
Enjoy a seasonal outdoor pool, fitness centre, and a shared lounge during your stay. The air-conditioned rooms feature free WiFi, a desk, and a flat-screen TV with cable channels.

Additional Services
Benefit from the hotel's restaurant, 24-hour front desk, business centre, and luggage storage. Explore nearby attractions like PNC Music Pavilion and Charlotte Motor Speedway.

Book your stay at Hyatt Place Charlotte University now for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 2192 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.45
T
Tisha • family_with_children • us
8
2026-05-29 • via Nuitee
K
Karen • solo_traveller • us
8
2026-05-29 • via Nuitee
T
Tony • solo_traveller • us
9
2026-05-29 • via Nuitee
T
Tish • solo_traveller • us
9
Pros:

Friendly staff

Cons:

Breakfast choices were not good. Turkey sausage was terrible and there was no other option.

2026-05-28 • via Nuitee
S
Spielmann • family_with_children • us
10
Pros:

The staff was super friendly. The property was clean.

2026-05-26 • via Nuitee
D
derik • solo_traveller • us
10
2026-05-26 • via Nuitee
B
Beth • couple • us
8
2026-05-24 • via Nuitee
T
Timothy • extended_group • us
1
It was horrible I didn’t get to stay and didn’t get my refund.
Pros:

I like how they wouldn’t let me check in and promised me a refund that I never got. That was pretty cool.

Cons:

I didn’t like the part where both the manager and the front desk lady promised me a refund on multiple different occasions and never actually gave me one.

2026-05-22 • via Nuitee
M
Marianne • couple • us
10
Would book here again now knowing what to expect.
Cons:

I didn't like that the hotel was advertised as having a restaurant and bar. It did not. It had drinks and food premade that you could purchase from the desk clerk. When we inquired about the food we were told they weren't cooking food.
The room we booked was not available. We were given a room with two beds instead. They comped our breakfast (that we did not eat) instead of refunding the difference with the rooms.

2026-05-21 • via Nuitee
H
Haley • couple • us
10
All the staff were very friendly and the rooms were very clean and comfy
Pros:

Very clean!

2026-05-21 • via Nuitee
C
Cioli • solo_traveller • us
10
Pros:

The staff was very nice. The hotel was one of the cleanest I've been to.

2026-05-20 • via Nuitee
T
Timothy • solo_traveller • us
10
Pros:

This place was the cleanest hotel I've ever been in. They really take pride and it shows in the pleasantness from every employee. It was also the quietest. We never heard anyone going through the hallway or anything through the walls ,ceiling or floor. Best stay ever !!

Cons:

The pool was closed, we didn't ask why but it was full and 92 degrees outside. It would have been nice but not a deal breaker.

2026-05-20 • via Nuitee
M
MELISSA • couple • us
9
2026-05-19 • via Nuitee
A
Andrea D • solo_traveller • us
9
Pros:

Big room, clean and comfortable.

Cons:

Remote/TV didn't quite work properly.

2026-05-18 • via Nuitee
L
Lee-Ona • couple • us
10
I’ve stayed at this location a couple times. The entire staff is so friendly and helpful
Pros:

Good location, clean rooms and Friendly staff

Cons:

N/A

2026-05-16 • via Nuitee
D
Dillion • couple • us
10
2026-05-15 • via Nuitee
D
DeRya • couple • us
6
2026-05-14 • via Nuitee
M
Moises • couple • us
10
Pros:

Everything! The staff are very friendly & breakfast was awesome!!

2026-05-11 • via Nuitee
L
Lisa • family_with_children • us
7
Pros:

The staff is always very friendly.

Cons:

When we opened the couch bed there was unclean bedding and some medication folded up inside. There were also lots of crumbs behind the same bed.

2026-05-11 • via Nuitee
J
Judy • family_with_children • us
8
Beds are comfortable, staff professionalism is exceptional, very welcoming staff
Pros:

Cleanliness this is my second time staying at the hotel and I love the professionalism of the staff

Cons:

Not applicable

2026-05-11 • via Nuitee