Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Good restaurant
Kind employees
Cons:
Cold reception
Noisy
Issues with reservation

Categories

Cleanliness
8.1
The review mentions that the hotel is clean.
Service
7.1
The service is described as kind but mentions a cold reception.
Location
6.1
The location is described as okay but in a noisy commercial center.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
8.6
Good restaurant mentioned, particularly the caldo de huevos.
Overall Experience
6.6
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:29

Property Description

Convenient Location
Hotel Andino is ideally situated just 2 blocks from the iconic Sagrada Familia Church in Bucaramanga. The Santander Theatre is a mere 100 meters away, offering guests easy access to cultural experiences.

Comfortable Accommodations
The hotel boasts cozy rooms equipped with free Wi-Fi, flat-screen cable TV, and work desks. Guests can choose rooms with air conditioning for added comfort, all featuring private bathrooms with showers. Upgrade to a suite for a luxurious experience, complete with king-size beds and spa baths.

Convenient Amenities
Indulge in delicious á la carte meals at the on-site restaurant or opt for room service for a more private dining experience. Take advantage of the 24-hour business centre with Internet access, currency exchange service, and shuttle arrangements to Palo Negro International Airport.

Book your stay at Hotel Andino for a memorable and convenient experience in Bucaramanga.

Important information:

Please note check-in is until 19:00 unless a late arrival is notified to the Hotel. Please note that if the property is not aware of your arrival the reservation will be kept only until 19:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

Cleanliness: 8.1
Service: 7.1
Location: 6.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 6.6
S
Santiago • solo_traveller • co
1
Pros:

Nada

Cons:

Todo

2026-08-12 • via Nuitee
M
Maria Elena • solo_traveller • co
8
2026-07-17 • via Nuitee
P
Plata • solo_traveller • co
9
Pros:

Excelente servicio muy buen personal

2026-07-13 • via Nuitee
G
Gómez • solo_traveller • co
7
2026-06-23 • via Nuitee
M
Martinez • family_with_children • co
9
Cumplió mis expectativas muy cerca a todo lo central
Pros:

Todo estuvo muy bien

Cons:

por el sector no encontramos comida variada cerca

2026-06-22 • via Nuitee
E
EDGAR • solo_traveller • co
10
Descanso laboral
Pros:

La comodidad y atención

Cons:

La ubicación

2026-05-25 • via Nuitee
F
Forero • couple • co
8
2026-04-20 • via Nuitee
D
David • extended_group • co
8
2026-01-03 • via Nuitee
D
Diana Moreno • solo_traveller • co
10
2025-11-09 • via Nuitee
J
Joy • couple • us
9
A great find!
Pros:

Clean. Hot water. Good restaurant (try the caldo de huevos). Nice and kind employees.

Cons:

The location is definitely okay, but the hotel sets in the middle of a commercial center.

2025-11-08 • via Nuitee
A
André • couple • be
6
Cons:

Accueil assez froid voire indifférent.
La réceptionniste ne trouvait pas notre réservation et cela lui semblait pénible malgré la présentation des passeports.
Hôtel très bruyant tant à l'intérieur qu'à l'extérieur.

2025-10-02 • via Nuitee
M
M • review category business travellers • us
10
Exceptional
2024-06-18 • via Nuitee
E
Eliyahu • solo traveller • us
7
Good
Pros:

Strategy location

Cons:

Need a little update...on appliances, and mattress

2024-05-15 • via Nuitee
F
Francisco • young couple • us
6
Pleasant
Pros:

Location...

Cons:

The facilities, has no hot water for the all 10 day stay...

2023-08-21 • via Nuitee
J
José • with friends • mx
7
Good
2023-07-13 • via Nuitee
A
Adam • young couple • gb
8
good
Pros:

clean rooms

Cons:

my own fault however very little English spoken in the hotel

2023-01-26 • via Nuitee
A
Aleksander • young couple • fr
8
Very good
2023-01-03 • via Nuitee
F
Francisco • young couple • us
8
Very good
Pros:

People very good

Cons:

Tv not good pictures

2022-11-29 • via Nuitee
K
Konstantin • solo traveller • at
8
Good stay for a night or two if you don't plan to stay in your room for too long during the day.
Pros:

Hotel is very clean, decent space in room to store luggage, clothes etc. Staff was very nice, location is very central in historic center. Very good value for money.

Cons:

Bed was not very comfortable and room was a bit light on the morning. Internet was rather weak. We received an email that indicated price would not include 19% tax, although Booking said differently - - this was not charged in the end but a bit confusing.

2022-09-15 • via Nuitee
R
Rosalba • family with young children • co
8
Beautiful city, delicious food people very friendly
Pros:

Breakfast was just delicious

2022-08-27 • via Nuitee