Hyatt Place Ottawa West

Hotels
•
Hyatt Place
8.6 (2480 reviews)
300 Moodie Drive, Ottawa, Ontario , Ottawa , CA
+1 613-702-9800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good breakfast selection
Cons:
Limited front desk services
High additional fees for pets
Overpriced in certain cases

Categories

Cleanliness
8.75
Reviewers consistently mention that the rooms are clean and everything is new.
Service
8.65
Great receptionist noted for helpfulness and positive experiences with staff.
Location
8.55
Easy access to restaurants, bar, and shopping, but some mention it’s not ideal for tourism.
Room Quality
8.55
Room size and comfort are frequently praised.
Amenities
8.45
Limited amenities noted, such as no hot tub, but breakfast is appreciated.
Value for Money
8.65
Generally seen as good value for the price, though some review mention high prices.
Food and Beverage
8.55
Breakfast options are varied and fresh, positively reviewed.
Overall Experience
8.65
Most reviewers indicate they enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 19:38

Property Description

Luxurious Accommodation
Hyatt Place Ottawa West, located in Ottawa, offers a luxurious stay just 12 km from Canadian Tire Centre. The hotel boasts a fitness centre, free private parking, a shared lounge, and a terrace for guests to enjoy.

Dining and Relaxation
Indulge in a delicious meal at the on-site restaurant or unwind with a drink at the bar. Guests can also take a refreshing dip in the indoor pool during their stay.

Convenience and Comfort
With a 24-hour front desk, free WiFi, and well-equipped rooms featuring modern amenities like air conditioning, flat-screen TVs, and private bathrooms, Hyatt Place Ottawa West ensures a convenient and comfortable stay for all guests.

Book your stay at Hyatt Place Ottawa West for a memorable experience in Ottawa!

Important information:

Please note that a maximum of 2 pets are allowed per booking.

Please note that pets will incur an additional charge of CAD 75 per stay for stays of 6 nights or less, and for CAD 175 for stays of 7 nights or more.

Please note that the property can only accommodate pets with a maximum weight of 22.6 kg or less for 1 pet and a total of 31.75 kg for 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2480 reviews
Cleanliness: 8.75
Service: 8.65
Location: 8.55
Room Quality: 8.55
Amenities: 8.45
Value for Money: 8.65
Food and Beverage: 8.55
Overall Experience: 8.65
A
Alina Nicoleta • extended_group • us
9
2026-09-19 • via Nuitee
A
Amina • family_with_children • dz
9
Pros:

Propreté petit déjeuner

Cons:

Rien

2026-09-15 • via Nuitee
M
Marianne • extended_group • ca
10
2026-09-15 • via Nuitee
S
Sarah • family_with_children • ca
7
Pros:

It was a good place to sleep. Quality bedding, nespresso machine and the room service was surprisingly delicious. Comfy beds/

Friendly housekeeping and Front Desk staff

Cons:

very very very Busy breakfast
They tell you to go early but they aren’t kidding! It’s a zoo/ who can deal with that meany people before coffee?! They kept running out of coffee. At breakfast

Like, you have one job at a breakfast buffet and that’s to supply a steady stream of coffee!!

2026-09-13 • via Nuitee
S
Sylvia • couple • ca
8
2026-09-13 • via Nuitee
P
Peyman • solo_traveller • ir
8
2026-09-13 • via Nuitee
T
Taan • solo_traveller • ca
9
2026-09-12 • via Nuitee
N
Nabila • solo_traveller • ca
9
2026-09-11 • via Nuitee
J
JACOB • family_with_children • ca
1
Pros:

Staff was food

Cons:

No Mictowave in the room
Breakfast do not have required items

2026-09-10 • via Nuitee
M
Masangkay • solo_traveller • ca
10
2026-09-10 • via Nuitee
J
Jose • family_with_children • mx
1
Awful service
Pros:

Awful service and attention

Cons:

The manager was rude and booked my room to someone else

2026-09-09 • via Nuitee
S
Shravan • family_with_children • ca
10
2026-09-09 • via Nuitee
D
Dhavan • family_with_children • ca
10
2026-09-09 • via Nuitee
R
Ravikant • family_with_children • ca
10
2026-09-09 • via Nuitee
K
Kushkirat • couple • ca
8
2026-09-08 • via Nuitee
A
Anh • family_with_children • ca
9
Pros:

Perfect for the price, very clean

2026-09-07 • via Nuitee
T
Tahir • extended_group • ca
10
2026-09-07 • via Nuitee
F
Frances • couple • ca
8
It was okay.. I feel that because we booked through booking.com we did not get a usual room
Pros:

The location, staff helpfulness was excellet

Cons:

Our room did not smell fresh when we arrived. Smelled damp and had an odor that might indicate the carpet was not clean. The free breakfast was a nightmare….so many people and children you could hardy get what you wanted. Toaster very slow…Children running all through the room and along the buffet area. The hotel had an overflow room because there was no seating anywhere in the actual breakfast area. The overflow room had no salt and pepper, ketchup…condiments. I had an extremely nice staff person get these items for us.

2026-09-07 • via Nuitee
O
Osman.M • solo_traveller • de
9
2026-09-05 • via Nuitee
S
Suleman • family_with_children • ca
10
2026-09-04 • via Nuitee