Doubletree By Hilton Tucson Downtown Convention Center

Hotels
Doubletree by Hilton
9.4 (768 reviews)
280 South Church Avenue , Tucson , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Comfortable rooms
Great location
Cons:
High parking fees
Mattress quality
Hidden costs

Categories

Cleanliness
9.48
The hotel was reported as very clean and well-maintained across several reviews.
Service
9.95
Staff was frequently mentioned as friendly and attentive, exceeding expectations.
Location
9.99
Location was praised for proximity to amenities and attractions.
Room Quality
8.94
Rooms were generally comfortable, though some reviews mentioned needing mattress upgrades.
Amenities
8.97
Good amenities like restaurants and gym facilities, but some drawbacks on parking.
Value for Money
8.43
Guests mentioned high costs associated with parking and fees.
Food and Beverage
9.48
Food quality was highlighted positively, particularly breakfast offerings.
Overall Experience
9.95
Overall, guests had a very positive experience and indicated a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:42

Property Description

Luxurious Accommodation
Doubletree By Hilton Tucson Downtown Convention Center offers 4-star accommodation with private bathrooms, air conditioning, and some rooms even feature balconies for a touch of luxury.

Convenient Amenities
Guests can enjoy the convenience of a fitness centre, private parking, a restaurant, and a bar all within the hotel premises. Additionally, room service and a 24-hour front desk are available for a seamless stay experience.

Prime Location
Situated just steps away from the Tucson Convention Center, this hotel is surrounded by popular attractions such as the Tucson Museum of Art and Tucson City Hall, making it an ideal choice for travelers looking to explore the city.

Book your stay at Doubletree By Hilton Tucson Downtown Convention Center for a perfect blend of luxury, convenience, and prime location.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 23 per day.

Location

Guest Reviews

9.4
Based on 768 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.95
R
Robles solo_traveller us
10
Perfect.
Pros:

Thank you

2026-06-14 via Nuitee
W
Wanderer288158 Business
10
Great customer focus!
Pros:

Exceptional service from Violet. She helped make our drinks, showed us around, and gave great local recommendations. When the Starbucks bar was unstaffed, she jumped in without hesitation. She didn’t have to do any of it, but she made us feel like we were the priority.

2026-06-13 via Tripadvisor
C
cfI1537PK Business
10
Work Trip
Pros:

Great hotel, run perfectly. My room was always freshly cleaned when I got back from work. Everyone from front desk to bartenders in the restaurant were so friendly and helpful. Special mention for Kafette our server during breakfast— she was so wonderful, appreciated her smiling face every morning.

2026-06-13 via Tripadvisor
L
loissP4367SZ Business
10
The restaurant is clean and the food is very good. The selection is amazing.
Pros:

The hotel is amazing, the staff is incredible and the restaurant has the best buffet and food. Our waitress KAFETTE is the best. We look forward to seeing her every morning. She takes very good care of us as well as the other waiters and waitresses. They are all very friendly and professional. They go above and beyond to make your stay perfect.

2026-06-13 via Tripadvisor
A
Alan couple us
9
2026-06-12 via Nuitee
S
Steven solo_traveller us
10
Great
Pros:

Great Location

Cons:

Front Parking lot a bit small and narrow

2026-06-11 via Nuitee
B
brianbR6739RK Family
8
Good but check up on some employees
Pros:

Albert was very helpful and professional during check-out and made the process quick and easy. Christina, the restaurant server, was also excellent—friendly, attentive, and provided great service throughout my meal. One area for improvement is guest attentiveness at the front desk; I felt Caleb could benefit from additional training, as a guest needing assistance went unnoticed while he was focused on his phone.

2026-06-10 via Tripadvisor
G
Gabriel couple us
10
2026-06-10 via Nuitee
E
ElizabethN74 Couples San Diego, California
10
Above and beyond!!!
Pros:

We have stayed here a few times before, while my mom's health declined these past 8 months. During this stay, we received news that she'd passed, and the staff here could not have been more kind. A special shout-out to Kafette in the dining room, who brought us cold glasses of water when we stepped outside to take "that call" and ensured we had a hot breakfast when we came back inside. She was incredibly kind, nurturing and genuinely concerned for our well-being. Never nice news to get, especially away from home, but she and her co-workers were phenomenal under these circumstances, even arranging for us to extend our stay last minute without a gap in our access to a nice, clean room. I will always remember them fondly and wish them all the very best.

2026-06-07 via Tripadvisor
E
eryche74 Family
10
Daniella is awesome
Pros:

After a long rough night sometimes your first interaction can brighten your day. So thank you Daniella at the coffee bar as you certainly kick behind, great attitude..Double Tree you have some solid employees here.

2026-06-07 via Tripadvisor
G
G5405WUmonah Couples
8
Kafette was wonderful!
Pros:

Our experience was very pleasant. Room was comfortable. Our server for Breakfast was Kafette and she was very friendly and and went the extra mile to make sure our need were met and our food was hot,

2026-06-06 via Tripadvisor
8
823cassc Family
10
Great stay, fabulous food, accommodation for disabled is top notch!
Pros:

They make me feel like it’s my home away from home every time I stay. My husband and I are in between houses so we stay here when he visits, and I’ve taken my family who are visiting from abroad, as well. Happy to say we’re almost sold! What’s important for me sadly is the right accommodations. I’m disabled, so accommodations are sadly all I need. Juan and Building Mngt are awesome! They add risers to my bed (because I have motorized wheelchair, so the accessible room beds are far too low to the ground for me to get out of safely). They provide me with a shower chair and they will adjust the doors on the bathroom so I can safely enter. This hotel is unlike any other. Just the best! The staff at DT Con. Ctr. Tucson are all amazing!! They are always so helpful and kind and welcoming!! Specifically, we’ve had nothing but 5 star experiences with Alex, Kafette, Czarina, Juan, Patrick and Johnathan!! The food, (go Anthony!) whether it’s breakfast, lunch or dinner, also always fabulous! The pool is awesome! Never a complaint! We love it here! 5 stars experiences always!!

2026-06-04 via Tripadvisor
D
debral129 Couples
10
Lovely hotel, great location and service
Pros:

It was a great stay. The restaurant, pool and amenities are lovely. Jonathan was super helpful with every detail... looking forward to our next visit.

2026-06-02 via Tripadvisor
C
Christina extended_group us
9
Our stay was convenient and comfortable
Pros:

The property was centrally located and just off the freeway. The hotel was very clean and the employees were very friendly and helpful.

Cons:

The parking was a little tight for a large truck but we manage to fit in a parking spot without too much trouble.

2026-06-02 via Nuitee
H
Herbert solo_traveller us
10
2026-06-01 via Nuitee
L
Leonardo solo_traveller us
10
Pros:

Was really good 😊

Cons:

The bar needs more attention

2026-06-01 via Nuitee
K
Kma couple us
10
2026-05-31 via Nuitee
G
Glenn couple us
9
2026-05-30 via Nuitee
L
lindanV4935QC Couples
10
Absolutely Fantastic!!!!
Pros:

Best hotel. Great parking, very easy in and out, fantastic location, beautiful rooms and facilities. Restaurant is very good. The two lobby bars are great. And, the staff is extremely pleasant, helpful, and polite. We stay here two times a year and can’t imagine going anywhere else!

2026-05-28 via Tripadvisor
J
Jcv71 solo_traveller us
10
Hilton Rocks!!!
Pros:

The concierge Caleb and Albert were professional,courteous, and friendly.security team Darren and Johnathan were helpful in getting in and out of the property and kept the parking lot safe.

2026-05-25 via Nuitee