Hampton by Hilton Ashford International

Hotels
Hampton Inn
9 (4160 reviews)
Victoria Road , Ashford , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location
Cons:
Parking issues
Need for more cleanliness in restroom
Limited breakfast options

Categories

Cleanliness
8.25
Overall cleanliness was described positively, but some comments mentioned issues with the toilet rim.
Service
9.75
Staff were consistently noted as friendly and helpful across multiple reviews.
Location
9.25
Location was praised for its proximity to transportation and shopping, despite some blandness.
Room Quality
9.25
Rooms were noted as clean, spacious, and comfortable.
Amenities
8.75
Amenities appeared satisfactory, but there were mentions of wanting more facilities.
Value for Money
8.75
Fair pricing was acknowledged; however, additional charges for parking were noted.
Food and Beverage
8.75
Breakfast was well-liked, with some suggestions for more variety.
Overall Experience
9.25
General experience was very positive, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:41

Property Description

Convenient Location
Situated just a 5-minute stroll from Ashford International Train Station, Hampton by Hilton Ashford International provides 3-star accommodation with easy access to transportation links.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and complimentary breakfast options, ensuring a relaxing experience during your visit.

Nearby Attractions
Explore the nearby Ashford Designer Outlet, just a short 7-minute walk away, for a delightful shopping experience during your stay.

Book your stay at Hampton by Hilton Ashford International for a convenient and enjoyable visit to Ashford.

Important information:

- Car Parking needs to be pre booked at £12.50 per day.

- Hampton by Hilton Ashford International operates a strict No smoking policy. Although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in designated areas. If anyone is found to be or has been smoking in any of our rooms will be liable for a fine of £250.00.

-If you use a debit/credit card to check in, a hold may be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals, through your date of check-out and such hold may not be released for 7 days from the date of check-out or longer at the discretion of your card issuer.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 12.50 per day.

Location

Guest Reviews

9
Based on 4160 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
N
nickbP5510UO Business
8
Great hotel let down by parking
Pros:

Great hotel, enjoyed my stay here. Good WiFi signal, room was clean, well appointed, decent size TV , large fridge, user friendly aircon and bed was comfy. Breakfast had a decent selection. The only downside was I had reserved parking which on check in the lad on reception argued myself and two fellow colleagues had not reserved the parking. 15 minutes later turned out we had. Parking here is a nightmare, the second night was no parking even though it was reserved! sort out the parking and it would have been be a 5⭐️ stay

2026-05-30 via Tripadvisor
A
Anita 2022 solo_traveller gb
10
Thank you
Pros:

Nice and clean, the room was great and very silent.

Cons:

The reception was crowded and loud that evening when we arrived. Also, parking had to be booked in advance and cost extra.

2026-05-30 via Nuitee
P
Paul couple nl
10
Happy to enjoy again
Pros:

Quick and efficient

Cons:

Nothing noteworthy

2026-05-29 via Nuitee
R
robert extended_group gb
2
As a family we would not book and stay at this hotel again. Staff need to engage with guests more a
Pros:

booked this hotel as attending a wedding in Wye. SO location was ok.

Cons:

The hotel staff all and without exception looked miserable. They looked like they did not want to be there. Non of the staff engaged with us at all. The breakfast in the morning was VERY BASIC. I asked a member of staff if Poached or fried eggs were available and was told NO. Only scrambled egg. The breakfast buffet was cold ! One of the toaster machines was out of order. AT the very least one would expect to find some complimentary bottled water in your room but this was not provided. I did ask via a text message and was informed via text message that it was not Hampton by Hilton policy to provide bottled water in rooms. Poor show and very poor policy if you ask me.

2026-05-29 via Nuitee
T
Tolu couple gb
7
Good
Pros:

Lot of varieties

2026-05-29 via Nuitee
N
Nilce solo_traveller br
8
Pros:

Perto da outlet, café da manhã bom, funcionários atenciosos, quarto confortável

Cons:

Poderiam variar o café da manhã

2026-05-28 via Nuitee
T
TomHorkan couple ie
8
enjoyed it
Pros:

Very clean and modern

Cons:

Didnt have a proper bar

2026-05-28 via Nuitee
G
Gergana solo_traveller gb
8
2026-05-28 via Nuitee
B
Barkha family_with_children gb
5
2026-05-27 via Nuitee
A
Aleksandra family_with_children gb
8
2026-05-27 via Nuitee
M
Maxine solo_traveller gb
7
Pros:

Staff were friendly and sorted issues quickly. Located close to Ashford train station, shopping outlet, shops, supermarkets, and food eateries close by.
Shower was good and bed was comfy.

Cons:

Found long black hair in shower room.
Musty smell of on entry to the hotel and throughout could smell fresher
No loo brush
Light switches are bit confusing

2026-05-26 via Nuitee
A
Anneke couple nl
8
Goed hotel en vlakbij station
Pros:

Het was dicht naast het station. We konden met de trein overal naartoe. Het was erg schoon en een goed ontbijt.

Cons:

De laatste dag waren de broodjes op, de cruesli en het fruit. Dit alles al om 700u. Dit kwam door een leveringsfout.

2026-05-26 via Nuitee
M
morrison couple gb
7
2026-05-26 via Nuitee
R
Ricky solo_traveller gb
8
Pros:

Smart clean and good value hotel with dedicated staff

Cons:

Nothing

2026-05-26 via Nuitee
D
DaDe couple de
8
Guter Aufenthalt
Pros:

Geräumiges Zimmer, große Dusche, bequeme Betten, gute Auswahl beim Frühstück.
Parkplatz vorhanden, muss aber vorab angemeldet werden. Wir hatten dies vergessen und dennoch bekamen wir die Möglichkeit unsere Motorräder abzustellen.

Cons:

War alles ok.

2026-05-26 via Nuitee
B
Brendan family_with_children gb
9
Limited dinner menu but everything else was really good
Pros:

Clean

Cons:

No free parking

2026-05-25 via Nuitee
G
Georgina solo_traveller gb
8
Pros:

Clean, spacious hotel. The buffet staff were very friendly and efficient.
Staff ensured I got parking booked when I didn't think I would be able to park there.

Cons:

Nothing to report.

2026-05-25 via Nuitee
J
Jones solo_traveller gb
8
Hot Bank Holiday weekend
Pros:

Service was delivered with a smile from a culturally diverse staff team.

Cons:

Not knowing in advance my room was interconnected.

2026-05-25 via Nuitee
N
Nathalie couple nl
8
Nice!
Pros:

Nice but simple, clean and rooms were comfortable.

Cons:

Breakfast in big open space was noisy.

2026-05-25 via Nuitee
M
Marilyn couple gb
9
Clean quick, location is ideal for us as Family is 10 minutes away.
Pros:

Clean and quiet. And 10 minutes away from family.

Cons:

Space, enough room for two, not small and cramped.

2026-05-25 via Nuitee