Hyatt House The Woodlands-Shenandoah

Hotels
•
Hyatt House
8.8 (645 reviews)
18645 Residence Drive , Conroe , US
+1 936-266-1600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Cons:
Food Quality
Room Issues

Categories

Cleanliness
8.94
Overall, the hotel is noted as very clean, though some maintenance issues were mentioned.
Service
9.41
Guests consistently praised the friendly and helpful hotel staff.
Location
9.45
The hotel is in a very good, quiet location close to major amenities.
Room Quality
8.4
Rooms were comfortable, but there were complaints about mattress quality and bathroom doors.
Amenities
8.43
Amenities were satisfactory but included some complaints about the breakfast offerings.
Value for Money
8.89
Guests felt they received good value for the price, despite some issues.
Food and Beverage
7.94
Breakfast options were criticized for being bland, impacting the overall dining experience.
Overall Experience
8.91
Most guests enjoyed their stay overall, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:35

Property Description

Luxurious Amenities
Experience a stay like no other at Hyatt House The Woodlands-Shenandoah. Indulge in the outdoor swimming pool, fitness centre, and a shared lounge during your visit.

Convenience at Your Fingertips
With a 24-hour front desk, an ATM, and a non-smoking property, your comfort and needs are our top priority.

Culinary Delights and Business Convenience
Savor delectable dishes at our on-site restaurant and unwind at the in-house bar. For business travelers, take advantage of the business area for all your work requirements.

Book now for an unforgettable stay at Hyatt House The Woodlands-Shenandoah, just 5.7 km from Cynthia Woods Mitchell Pavilion.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 645 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
N
NELVIA • couple • us
10
Great hotel with plenty of shopping and dining nearby. Only downside was the very very uncomfortable sofa bed. Will use
Pros:

Location was great. Clean property and staff was helpful and friendly.

Cons:

The sofa bed very uncomfortable(horrible). The mattress on it was very thin, you could feel the wire frame against your back. Had to close sofa bed and just sleep on the sofa not pull out the mattress/frame.

2026-09-19 • via Nuitee
L
Luther • couple • us
10
All went great!
Pros:

Good and good

2026-09-18 • via Nuitee
G
Graham • solo_traveller • us
10
2026-09-17 • via Nuitee
M
Michelle • couple • us
10
2026-09-17 • via Nuitee
J
Jasmine • couple • us
10
2026-09-09 • via Nuitee
M
Mehmet Ali • solo_traveller • us
10
2026-09-06 • via Nuitee
A
Armin • solo_traveller • de
6
Ok
Pros:

Frühstück und die Lage

Cons:

Sauberkeit des Zmmers

2026-09-03 • via Nuitee
A
aquila • solo_traveller • us
10
2026-09-02 • via Nuitee
Y
yury • solo_traveller • us
8
God, new, clean hotel
Pros:

New, clean, very friendly front desk

Cons:

Toilet sliding door required significant force to slide. It was obviously broken,
Breakfast was very basic

2026-08-31 • via Nuitee
E
Elizabeth • family_with_children • us
10
Beautiful location. Close to a lot of activities. Black out curtains were good.
Pros:

The free breakfast was excellent.

Cons:

Wish their was a fan on the bathroom. They don’t clean rooms daily,

2026-08-29 • via Nuitee
K
Kimberly • extended_group • us
10
2026-08-27 • via Nuitee
D
Dave • family_with_children • tt
8
Pros:

Decent breakfast. Friendly znd efficient staff .
Comfortable room.

Cons:

Breakfast could have had a greater variety.

2026-08-26 • via Nuitee
D
DE LA FUENTE • solo_traveller • us
10
Pros:

The staff was extremely helpful and friendly.

Cons:

The 2nd room we were moved which was 211 the mattress was no good and needs to be replaced.

2026-08-26 • via Nuitee
G
Garvin • solo_traveller • us
10
I work offshore. And for 48 hours I’m awake on my travel day. I have started to stay here now before returning home. Suc
Pros:

The staff! Accommodating. Respectful.

Cons:

Nothing

2026-08-25 • via Nuitee
J
Jamie • solo_traveller • us
10
2026-08-24 • via Nuitee
G
Gertrude • family_with_children • us
9
Overall would
Pros:

Location was great, hotel was neat.

Cons:

Insufficient laundry equipment

2026-08-24 • via Nuitee
S
Sean • family_with_children • us
10
Excellent property!
Pros:

Clean, well maintained, excellent value

2026-08-24 • via Nuitee
D
Danny • couple • us
8
Good place
Pros:

Good location

2026-08-20 • via Nuitee
J
Joshua • family_with_children • us
10
2026-08-20 • via Nuitee
C
Celestine • couple • us
10
Great location and near food and shopping. Great staff as well.
Pros:

Location

Cons:

All was great no complaints

2026-08-18 • via Nuitee