Hotel Boutique La Casona by Kavia

Hotels
•
Kavia Hotels
8.1 (1112 reviews)
Calle 59 Entre calle 66 y calle 68, número 532, Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Garden
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Nice amenities
Cons:
Noisy environment
Poor food service
Hidden fees

Categories

Cleanliness
7.8
Several reviews mention issues with room cleanliness, especially concerning bad conditions and unhelpful service.
Service
8.76
Mixed sentiments, but general service is considered satisfactory for a hotel of this rating.
Location
8.8
Frequent mentions of a convenient location near downtown, which is positively received.
Room Quality
7.76
Rooms are spacious but located near a noisy road, affecting overall comfort.
Amenities
8.78
Amenities such as the pool and festive decorations are positively noted.
Value for Money
7.75
Negative sentiments regarding hidden charges and parking arrangements impact perception of value.
Food and Beverage
6.8
Common complaints about breakfast service and quality.
Overall Experience
8.37
Overall experience varies greatly; some found it acceptable, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:14

Property Description

Luxurious Accommodation
Hotel Boutique La Casona by Kavia offers elegant air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, ensuring a comfortable stay for guests.

Relaxing Amenities
Guests can unwind in the hotel's indoor pool or explore the beautiful garden, providing a tranquil escape in the heart of Mérida. The 24-hour front desk is always available to cater to any needs, ensuring a seamless experience for all visitors.

Prime Location
Conveniently located near popular attractions such as the Main Square and Merida Cathedral, as well as being in close proximity to the bus station and airport, Hotel Boutique La Casona by Kavia is the perfect choice for both leisure and business travelers alike.

Book your stay at Hotel Boutique La Casona by Kavia for a luxurious and convenient experience in Mérida!

Important information:

When booking 3 rooms or more and 3 days or more different policies and additional supplements may apply

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1112 reviews
Cleanliness: 7.8
Service: 8.76
Location: 8.8
Room Quality: 7.76
Amenities: 8.78
Value for Money: 7.75
Food and Beverage: 6.8
Overall Experience: 8.37
L
ludovic • solo_traveller • fr
8
Pros:

Très bien aménagé et propre

Cons:

Penser à prendre votre antimoustique

2026-07-21 • via Nuitee
F
Formando Campeones AC • solo_traveller • mx
9
Muy bien
Pros:

Muy bien

Cons:

Nada

2026-07-21 • via Nuitee
K
Karina • solo_traveller • bo
7
Pros:

Tamaño de la habitación, la cama cómoda

Cons:

Falta muchos detalles parabque se catalogue como hotel boutique , colo que uno espera mas.

2026-07-19 • via Nuitee
N
Norma Edith • solo_traveller • mx
10
Pros:

La habitación y la atención del personal excelente.miy recomendado

2026-07-18 • via Nuitee
A
Alejandro • couple • ar
7
Pros:

buena ubicación en el casco histórico

Cons:

Desayuno pobre, prácticamente sin opciones

2026-07-16 • via Nuitee
Y
yelmy clara • solo_traveller • mx
10
2026-07-12 • via Nuitee
A
Angel • couple • mx
2
Lo peor en vdd booking estoy decepcionado que recomiendes este hotel
Cons:

El aire no funciona pase calor todo el tiempo , me sentí DISCRIMINADO fui a pedir un vaso y me dijeron “ por la tarifa que pagaste no hay vasos “ booking que mal que si consigo esta tarifa no me digas que no tengo derecho a vasos en la habitación o estás mintiendo BOOKING? tuve que salir de noche a comprar unos vasos el cuarto huele a humedad de mis peores hoteles booking , no sé por qué lo recomiendas

2026-07-07 • via Nuitee
A
Adolfo • extended_group • us
2
they charge extra to have two people to a room
Cons:

they charged extra to have two people in a room

2026-06-12 • via Nuitee
X
Ximena • family_with_children • au
6
Pros:

The location.

Cons:

The toilet was not working properly in 3 of the 5 rooms we booked, the air conditioning was leaking in my room and the shower was broken and felt down while I was taking a shower.

When we report this at the reception the excuse was the toilet paper.

2026-06-09 • via Nuitee
J
Joel • couple • mx
10
BUENA EXPERIENCIA
Pros:

MUY DECOROSO EL DESAYUNO Y LA UBICACION TAMBIEN MUY BIEN

Cons:

EL MINISPLIT DE LA HAMITACION 105 HACIA UN RUIDO MOLESTO Y NO NO ARREGLARON

2026-06-08 • via Nuitee
S
Sandrine • family_with_children • fr
10
Pros:

Parfait

2026-05-30 • via Nuitee
P
PEDRO ARTURO • solo_traveller • mx
10
Pros:

Todo

2026-05-20 • via Nuitee
R
rubio • solo_traveller • us
10
Pros:

El lugar muy céntrico bien servicio todo muy excelente

2026-05-18 • via Nuitee
R
Rebecca • couple • fr
7
presque parfait!
Pros:

bien placé, très belle chambre, nettoyage au petit soins et un lit ultra confortable!

Cons:

le petit déjeuner laisse à désirer. des fruits pas mur, ”jus d’orange” chimique et très peu de choix.

2026-05-17 • via Nuitee
K
Konstantinos • couple • us
10
2026-05-11 • via Nuitee
N
Nicole • family_with_children • mx
9
2026-05-08 • via Nuitee
T
Tamrin • couple • au
4
Don’t waste your money!
Pros:

The hotel is centrally located.

Cons:

I would not come here again. Firstly, there is visible mould in the bathrooms and a smell of damp. The sewerage smell is noticeable at the pool and in the bathroom. The pool was also dirty. The towels are tattered. Additionally, the cutlery and crockery is VERY dirty at the breakfast. Don’t waste your money!

2026-05-03 • via Nuitee
M
Marcia • extended_group • de
5
Ok
Pros:

Die Lage, mitten im Geschehen!

Cons:

Das Zimmer war sehr einfach.
Parkplatz begrenzt
Service nicht so gut

2026-04-27 • via Nuitee
M
Maja • solo_traveller • si
5
Cons:

Breakfast

2026-04-24 • via Nuitee
E
Eva María • couple • es
8
2026-04-24 • via Nuitee