Hotel Boutique La Casona by Kavia

Hotels
Kavia Hotels
8.1 (1108 reviews)
Calle 59 Entre calle 66 y calle 68, número 532, Colonia Centro , Mérida , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Nice amenities
Cons:
Noisy environment
Poor food service
Hidden fees

Categories

Cleanliness
7.8
Several reviews mention issues with room cleanliness, especially concerning bad conditions and unhelpful service.
Service
8.76
Mixed sentiments, but general service is considered satisfactory for a hotel of this rating.
Location
8.8
Frequent mentions of a convenient location near downtown, which is positively received.
Room Quality
7.76
Rooms are spacious but located near a noisy road, affecting overall comfort.
Amenities
8.78
Amenities such as the pool and festive decorations are positively noted.
Value for Money
7.75
Negative sentiments regarding hidden charges and parking arrangements impact perception of value.
Food and Beverage
6.8
Common complaints about breakfast service and quality.
Overall Experience
8.37
Overall experience varies greatly; some found it acceptable, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:14

Property Description

Luxurious Accommodation
Hotel Boutique La Casona by Kavia offers elegant air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, ensuring a comfortable stay for guests.

Relaxing Amenities
Guests can unwind in the hotel's indoor pool or explore the beautiful garden, providing a tranquil escape in the heart of Mérida. The 24-hour front desk is always available to cater to any needs, ensuring a seamless experience for all visitors.

Prime Location
Conveniently located near popular attractions such as the Main Square and Merida Cathedral, as well as being in close proximity to the bus station and airport, Hotel Boutique La Casona by Kavia is the perfect choice for both leisure and business travelers alike.

Book your stay at Hotel Boutique La Casona by Kavia for a luxurious and convenient experience in Mérida!

Important information:

When booking 3 rooms or more and 3 days or more different policies and additional supplements may apply

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1108 reviews
Cleanliness: 7.8
Service: 8.76
Location: 8.8
Room Quality: 7.76
Amenities: 8.78
Value for Money: 7.75
Food and Beverage: 6.8
Overall Experience: 8.37
S
Sandrine family_with_children fr
10
Pros:

Parfait

2026-05-30 via Nuitee
P
PEDRO ARTURO solo_traveller mx
10
Pros:

Todo

2026-05-20 via Nuitee
R
rubio solo_traveller us
10
Pros:

El lugar muy céntrico bien servicio todo muy excelente

2026-05-18 via Nuitee
R
Rebecca couple fr
7
presque parfait!
Pros:

bien placé, très belle chambre, nettoyage au petit soins et un lit ultra confortable!

Cons:

le petit déjeuner laisse à désirer. des fruits pas mur, ”jus d’orange” chimique et très peu de choix.

2026-05-17 via Nuitee
K
Konstantinos couple us
10
2026-05-11 via Nuitee
N
Nicole family_with_children mx
9
2026-05-08 via Nuitee
T
Tamrin couple au
4
Don’t waste your money!
Pros:

The hotel is centrally located.

Cons:

I would not come here again. Firstly, there is visible mould in the bathrooms and a smell of damp. The sewerage smell is noticeable at the pool and in the bathroom. The pool was also dirty. The towels are tattered. Additionally, the cutlery and crockery is VERY dirty at the breakfast. Don’t waste your money!

2026-05-03 via Nuitee
M
Marcia extended_group de
5
Ok
Pros:

Die Lage, mitten im Geschehen!

Cons:

Das Zimmer war sehr einfach.
Parkplatz begrenzt
Service nicht so gut

2026-04-27 via Nuitee
M
Maja solo_traveller si
5
Cons:

Breakfast

2026-04-24 via Nuitee
E
Eva María couple es
8
2026-04-24 via Nuitee
J
Jose Manuel couple mx
8
Buen lugar
Pros:

Excelente opción prácticamente en el centro. Comida y entretenimiento a distancias cambiables. Transporte público disponible y también estacionamiento previa petición al momento de reservar. Personal amable y atento. Buen desayuno.

Cons:

Las tazas para el café no estaban muy limpias por las mañanas.

2026-04-20 via Nuitee
M
Marleen solo_traveller de
9
Pros:

Nice hotel a short walk from the city centre, nice rooms, sink separate from shower.

2026-04-20 via Nuitee
L
Leonel Narciso extended_group mx
8
It fulfills its purpose.
Pros:

Great location

Cons:

The service from the kitchen staff was rude and unwelcoming, which made meals uncomfortable and less enjoyable.

2026-04-19 via Nuitee
P
PALACIOS CAMACHO solo_traveller mx
10
2026-04-16 via Nuitee
A
Auras solo_traveller ch
9
Pros:

Superbe endroit, très bien placé, et personnel très gentil, propre. Je recommande car très bon rapport qualité/prix...

Cons:

Rien

2026-04-16 via Nuitee
J
Julio César Manuel couple mx
10
Muy bonito, el lugar muy céntrico, instalaciones bonitas y cómodas, el desayuno que incluye es bueno
Pros:

Muy bonitas instalaciones, la habitacion muy limpia, la cama muy comoda, la alberca muy bonita y sobre todo la ubicacion, excelente

Cons:

Quiza un poco mas de limpieza al agua de la alberca no le vendría mal, pero en general todo bien

2026-04-16 via Nuitee
P
Pascal couple fr
8
Très bon rapport qualité prix
Pros:

L’emplacement, le confort et la taille de la chambre

2026-04-16 via Nuitee
M
Margerita couple ch
8
2026-04-11 via Nuitee
J
Julien family_with_children fr
1
2026-04-11 via Nuitee
D
Denisse family_with_children mx
8
Lo que no me gustó
Pros:

Habitación

Cons:

La escalera, subir las maletas sin elevador hasta el tercer piso, que no esté a la mano el estacionamiento y la recepción le hace una decoración más actual

2026-04-06 via Nuitee