Home2 Suites By Hilton Raleigh North I-540

Hotels
•
Home2 Suites by Hilton
9.4 (791 reviews)
3951 Sumner Boulevard , Raleigh , US
+1 919-758-8013

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Clean and spacious rooms
Good parking
Cons:
Unauthorized charges
Limited breakfast options

Categories

Cleanliness
9.59
Rooms reported as clean, but deducted due to the fee-related dissatisfaction.
Service
10
Superb customer service highlighted with specific mention of staff being friendly and helpful.
Location
9.56
Convenient location noted, with easy access to shops and food.
Room Quality
9.6
Spacious and well-decorated rooms mentioned positively.
Amenities
9.55
Indoor pool and security features are appreciated; standard for this hotel tier.
Value for Money
9.38
Good price noted, but offset by issues with additional fees.
Food and Beverage
7.54
Breakfast criticized for limited options.
Overall Experience
9.99
Overall positive experience except for complaints about fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:54

Property Description

Convenient Location
Home2 Suites By Hilton Raleigh North I-540 is strategically located near popular attractions like North Carolina General Assembly and North Carolina Museum of History, making it an ideal choice for travelers looking to explore the city.

Family-Friendly Accommodation
With spacious family rooms and a sun terrace, this hotel caters to families seeking a comfortable and enjoyable stay in Raleigh. The indoor pool adds an extra element of fun for both kids and adults.

Modern Amenities
Guests can enjoy the convenience of a 24-hour front desk, free WiFi, and well-equipped rooms featuring amenities such as a fridge, desk, and TV. The property ensures a relaxing and hassle-free experience for all visitors.

Book your stay at Home2 Suites By Hilton Raleigh North I-540 for a memorable and convenient visit to Raleigh.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 791 reviews
Cleanliness: 9.59
Service: 10
Location: 9.56
Room Quality: 9.6
Amenities: 9.55
Value for Money: 9.38
Food and Beverage: 7.54
Overall Experience: 9.99
C
Christian • family_with_children • us
9
2026-10-29 • via Nuitee
V
Virginia • couple • us
10
2026-10-29 • via Nuitee
M
Mary Kate • extended_group • us
10
Hands down Best hotel we have stayed at in a long time!!! The staff was AMAZING!!!! Checking in on us throughout our sta
Pros:

Everything!!!

2026-10-26 • via Nuitee
B
Brittany • couple • us
6
The stay was fine but the room was not what I expected
Pros:

The bathroom was nice

Cons:

The room was smaller than expected and the bed was hard.

2026-10-24 • via Nuitee
E
Emanuel • solo_traveller • ch
9
2026-10-22 • via Nuitee
M
Michelle • couple • us
10
2026-10-19 • via Nuitee
M
Marilyn • couple • us
9
Other than that, we had a very nice stay. Would probably book again. Front desk was very helpful.
Pros:

Breakfast was good. Nice variety of foods. Missed the biscuits on the weekdays.

Cons:

better pillows. Too soft. I need a firmer pillow. I kept trying to pull the pillow up , propping my arm underneath for height. When we're on vacation, we usually don't leave the room until 11 or 11:30. The cleaning service was supposed to be available until 2:00pm. We scheduled a cleaning on Tuesday for 2 but they never came. Again on Thursday, I told the girl after 11 or 11:30. Again no cleaning. Finally, on Friday we left the room before 11, and when we got back, it was cleaned, but we were leaving on Saturday morning. My husband had to take out the garbage himself. !uckily, I called the front desk after the first time, and a young man brought up the towels for us since I left them on the floor for the girl to pick up.

2026-10-11 • via Nuitee
G
gorges • couple • us
9
I enjoyed our stay. I’ve stayed at plenty of home2s and this one wasn’t as clean as others.
Pros:

Location in the middle of all the things

Cons:

Musty smell in hallways and the first room wasn’t clean but they got us a second room that was much better

2026-10-07 • via Nuitee
N
Nancy • couple • us
10
Overall, the hotel and the staff were amazing. I would definitely book again in the future.
Pros:

I absolutely loved the location of this hotel and the staff were amazing. Everyone was friendly and helpful and made me feel welcomed. Everything was very clean and organized as well. I really enjoyed my stay there.

2026-09-19 • via Nuitee
B
Barbara • couple • us
10
Very nice 2 night stay for my family.
Pros:

Convenient location for my visit. Room was spacious clean and well equipped. Beds were comfortable . Check in was easy. Very happy with our visit!

Cons:

No complaints

2026-09-18 • via Nuitee
D
David • couple • us
4
Pros:

No sleep because of neighbors

2026-09-17 • via Nuitee
R
Rodrigo • couple • us
10
2026-09-16 • via Nuitee
C
Chelsie • solo_traveller • us
10
Pros:

Room was better than I expected. Clean and spacious. Definitely would be great for someone staying longer than one night like I did.

Cons:

Can't say there was anything I didn't like. Late night check in and early morning check out.

2026-09-15 • via Nuitee
A
Adriana • couple • us
8
2026-09-15 • via Nuitee
M
Metcalf • solo_traveller • us
3
I EXPECTED MORE FROM A HILTON AND WILL NOT RECOMMEND THIS LOCATION TO OTHERS
Pros:

WALKING DISTANCE TO JOB SITE

Cons:

I HAD A VERY DISAPPOINTING ONE-NIGHT STAY. $75 PET FEE WHICH I WAS NOT INFORMED OF UNTIL CHECKING IN "DID THEY TELL YOU ABOUT THE PET FEE?" I WAS SHOCKED AT THE AMOUNT AND FEEL THE FRONT DESK SHOULD HAVE ADJUSTED THE COST. THE PET AREA WAS A SMALL HILL WITH DRIED GRASS.
REFRIDGERATOR SOUNDED AS IF THERE WAS AN ALARM GOING OFF IN THE HALLWAY, I CALLED THE FRONT DESK TO INVESTIGATE.
THE GUESTS NEXT DOOR HAD THE TV ON FOR MY ENTIRE VISIT AND THE TRAFFIC NOISE FORCED ME TO SLEEP WITH A PILLOW ON MY HEAD
I WALKED TO THE RECOMMENDED RESTAURANT AND HAVE NEVER SEEN SO MUCH TRASH LINING THE SIDEWALK.
I INFORMED THE FRONT DESK OF MY EXPERIENCE AND WAS TOLD A MANAGER WOULD REACH OUT BUT NO ONE HAS.

2026-09-14 • via Nuitee
M
Modupe • couple • us
10
2026-09-11 • via Nuitee
K
Karina Guadalupe • couple • us
10
Muy bueno
Pros:

El.desayuno

Cons:

Nada

2026-09-10 • via Nuitee
L
Laura • family_with_children • us
10
Friendly, clean, great location to stay!
Pros:

Staff was wonderful and great with local restaurant suggestions. Friendly as well.
Both rooms were great, clean, bathrooms well stocked and clean. I had surgery and had to spend and extra night. Great place to recover and family stayed in next room.

Cons:

Nothing

2026-09-10 • via Nuitee
M
Martina • extended_group • us
10
Will come back.
Pros:

The king room was big and the bed was so comfortable. I haven't slept that good in weeks. Walk in shower was nice. And it's in a perfect location; within 20mins of stores, malls and restaurants.

Cons:

The pool water was freezing and took longer than normal to get use to it.

2026-09-07 • via Nuitee
T
Tricia • family_with_children • us
8
Pros:

We love the full refrigerator and kitchenette. We travel with some of our own food due to dietary restrictions and having a full refrigerator and freezer is a must have.

Cons:

Air conditioning in the hallways and to the elevators was almost non existent. Room AC and lobby were fine.

2026-09-06 • via Nuitee