MUSTARD HOTEL SHIMOKITAZAWA

Hotels
8.5 (3321 reviews)
Setagaya-ku Kitazawa 3-9 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality could improve
Cleanliness issues noted

Categories

Cleanliness
7.71
The rooms could do with a lick of paint and some areas appeared scruffy.
Service
9.18
The staff is consistently described as kind, helpful, and service-oriented.
Location
9.22
Guests appreciated the well-connected and lively location with easy access to various attractions.
Room Quality
7.67
Rooms varied in quality, with some being small and basic.
Amenities
8.7
Good amenities such as a coffee shop and bar but could benefit from more breakfast options.
Value for Money
8.16
Rooms are generally basic but well-suited for the budget, with concerns about higher expectations on some features.
Food and Beverage
8.71
Breakfast options could be limited but the quality of coffee and food is appreciated.
Overall Experience
8.68
Overall satisfaction with a few minor issues that did not strongly impact the guests' stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:46

Property Description

Modern Comfort and Convenience

Located in Tokyo, MUSTARD HOTEL SHIMOKITAZAWA offers a unique blend of modern comfort and convenience. With a bar, non-smoking rooms, and free WiFi throughout, guests can unwind and stay connected effortlessly.

Multilingual Staff and Local Expertise

Our dedicated staff, fluent in English, Japanese, and Korean, are ready to assist guests with any inquiries and provide valuable insights about the area. Experience top-notch hospitality and personalized service throughout your stay.

Proximity to Popular Attractions

Conveniently situated near Kitazawa Hachiman Shrine, Shosen-ji Temple, and Seiganji Temple, our hotel is the perfect base for exploring Tokyo's cultural gems. Don't miss out on nearby points of interest like Koga Masao Museum of Music and Shinganji Temple.

Book your stay at MUSTARD HOTEL SHIMOKITAZAWA now for a memorable and seamless Tokyo experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.5
Based on 3321 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
V
Victor • couple • fr
2
Trop cher pour la qualité
Cons:

Le bruit de la climatisation est trop fort, et il n’y a pas moyen de faire circuler l’Air autrement dans cette toute petite chambre qui deviens un four si on éteins la Climatisation.
Pas de volets non plus ..
Très mauvaise nuit .

2026-05-29 • via Nuitee
S
Shai • solo_traveller • il
10
Pros:

Very nice place, great location, the staff was nice and helpful
The record player in the room was a great addition to my stay

2026-05-29 • via Nuitee
G
Gerard • solo_traveller • ie
10
Pros:

Clean, modern, quirky. Amazing location.

2026-05-29 • via Nuitee
N
nicholas • couple • gb
9
On the whole very positive and would definitely use again
Pros:

Cool laid back feel, coffee bar is great, access to local area for bars, vintage and general relaxed oasis of calm. Enjoyed the bar

Cons:

No access to bed from one side, against wall with no nightstand on that side

2026-05-28 • via Nuitee
A
Anna • couple • us
10
2026-05-28 • via Nuitee
V
Vera • solo_traveller • nl
9
De leukste buurt van Tokyo
Pros:

Superfijne locatie en bij binnenkomst was ik al erg blij met het behulpzame personeel dat Engels sprak. De koffiezaak was echt een aanwinst en ik heb er dagelijks gebruik van gemaakt! Heerlijke granola en bagels.

Cons:

De kamers zelf zijn wel heel somber qua inrichting/kleur!

2026-05-28 • via Nuitee
T
Toshitaka • couple • jp
7
2026-05-28 • via Nuitee
M
Marie • solo_traveller • nl
8
Pros:

Loved the room and the hotel and the vibes overall!!

Cons:

Very minimalist room which is fine but is love some more hooks and planks to put stuff when you're staying for a longer time

2026-05-27 • via Nuitee
S
Scott • solo_traveller • us
9
Would definitely stay again
Pros:

Clean. Excellent facility!

2026-05-27 • via Nuitee
S
Sharon • solo_traveller • au
9
Well appointed boutique hotel close to the city.
Pros:

I loved being so close to Tokyo yet a much quieter location.
It was an easy walk to the train station.
The coffee was super good and watching all the people come with their dogs each day rminded me of my puppy at home...

Cons:

Overall a very positive experience.

2026-05-27 • via Nuitee
M
Marissa • solo_traveller • ph
9
2026-05-26 • via Nuitee
D
David • solo_traveller • us
10
2026-05-25 • via Nuitee
V
Veerle • couple • nl
7
Fijne plek in Tokio
Pros:

Locatie is super. Hele leuke hippe wijk en de barista en bagel bar is goed. Heerlijke koffie.

Cons:

Kamer is erg minimalistisch en ongezellig. Het tapijt in de kamer en gang voelt niet proper.

2026-05-25 • via Nuitee
C
Connor • couple • us
10
2026-05-25 • via Nuitee
C
Clare • couple • us
4
Overpriced and disappointing for trendy hotel, reasonable for hostel
Pros:

The staff was incredibly friendly and helpful. The location was near to restaurants and shops, and the lobby was trendy.

Cons:

Past the lobby doors everything changed. The main hall to the rooms was bland with no decor and dirty carpets. The rooms themselves also had no decor or tv, very little space, no dresser, and a tiny bathroom that got the toilet and sink wet every time we showered. Also the bed was incredibly stiff, and of the two pillows we each had, one was a flatten synthetic pillow and the other felt like it was full of beads. If I was expecting a hostel or motel these would have been fine, but for the advertising and price point this greatly missed the mark on the expectation of trendy hotel in fun neighborhood.

2026-05-24 • via Nuitee
T
TOYOHIRO • couple • jp
6
2026-05-24 • via Nuitee
A
Ali Emre • couple • tr
10
Pros:

Her şey harikaydı

Cons:

Yatağın ranzalı olması kötü olmuş

2026-05-23 • via Nuitee
D
Dominic • couple • gb
9
2026-05-23 • via Nuitee
M
Manuel • couple • de
9
2026-05-23 • via Nuitee
P
Peter • couple • de
8
2026-05-22 • via Nuitee