MUSTARD HOTEL SHIMOKITAZAWA

Hotels
8.5 (3329 reviews)
Setagaya-ku Kitazawa 3-9 , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality could improve
Cleanliness issues noted

Categories

Cleanliness
7.71
The rooms could do with a lick of paint and some areas appeared scruffy.
Service
9.18
The staff is consistently described as kind, helpful, and service-oriented.
Location
9.22
Guests appreciated the well-connected and lively location with easy access to various attractions.
Room Quality
7.67
Rooms varied in quality, with some being small and basic.
Amenities
8.7
Good amenities such as a coffee shop and bar but could benefit from more breakfast options.
Value for Money
8.16
Rooms are generally basic but well-suited for the budget, with concerns about higher expectations on some features.
Food and Beverage
8.71
Breakfast options could be limited but the quality of coffee and food is appreciated.
Overall Experience
8.68
Overall satisfaction with a few minor issues that did not strongly impact the guests' stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:46

Property Description

Modern Comfort and Convenience

Located in Tokyo, MUSTARD HOTEL SHIMOKITAZAWA offers a unique blend of modern comfort and convenience. With a bar, non-smoking rooms, and free WiFi throughout, guests can unwind and stay connected effortlessly.

Multilingual Staff and Local Expertise

Our dedicated staff, fluent in English, Japanese, and Korean, are ready to assist guests with any inquiries and provide valuable insights about the area. Experience top-notch hospitality and personalized service throughout your stay.

Proximity to Popular Attractions

Conveniently situated near Kitazawa Hachiman Shrine, Shosen-ji Temple, and Seiganji Temple, our hotel is the perfect base for exploring Tokyo's cultural gems. Don't miss out on nearby points of interest like Koga Masao Museum of Music and Shinganji Temple.

Book your stay at MUSTARD HOTEL SHIMOKITAZAWA now for a memorable and seamless Tokyo experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.5
Based on 3329 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
I
Ingrid couple au
8
2026-06-20 via Nuitee
O
osnat couple il
10
2026-06-20 via Nuitee
M
Mitsuo couple jp
8
A quiet and restful place where you can relax after a day of activity.
Pros:

The location of the hotel was only a 10-minute walk from the train station. It was located in a quiet residential area.
The local government has been working on beautifying the area and the hotel is located in a green belt walking path with no cars permitted to drive.

Cons:

Maybe for people from abroad is not a big deal, but for us, Japanese, was: there was no TV in the room. It was specially disappointing because we were not able to watch the World Series Soccer match between Holland and Japan.

2026-06-19 via Nuitee
D
Dickin solo_traveller au
9
2026-06-19 via Nuitee
A
Angus solo_traveller au
7
A decent value-for-money stay in an excellent location to explore shimo-kitazawa and surrounds.
Pros:

The hotel's location is its biggest draw card. The staff were all lovely. The record borrowing system is a bit fun and a novelty, it is also nice to have a record player in your room for the records you buy on your travels around Tokyo, even if the sound is poor quality. The vibe in the "lobby"/cafe on ground floor is fairly nice (although perhaps a bit overhyped in reviews I'm reading), with many visitors coming to enjoy the above average coffee being served. The room was minimal but provided everything I needed whilst travelling on a relative budget. Pyjamas provided was a nice touch. Being able to open the bedroom window on the second floor was also nice in summer. The bike hire system was really good and I was able to hire a good single speed bike for about 1500 yen for a day (around $1O USD) from the hotel and I would recommend this method of exploring Tokyo. Overall my stay was pretty reasonable value.

Cons:

Whilst it is "clean", the hotel has signs of wear and tear, with some stains on the carpet and many scuffs on the walls and the rooms are very small and tight (Superior double B i stayed in) - okay for one person, potentially claustrophobic for 2. The stark hostel/dormitoryesque hallways and rooms did feel a bit brutalist - not in a good way. The included breakfast consists of a token you can exchange at Sidewalk Coffee Roasters in the lobby on ground floor for your choice of either a bagel with toppings + drink, or a small bowl of granola + drink. Whilst the bagels are pretty good, I would have appreciated a more asian breakfast option (it's hard to escape the obsession with American culture in Tokyo - like no... i don't want a Bagel in Tokyo every morning lol) and imo Eggs are such a vital breakfast item that were missing. The options appeared heavy in gluten and dairy and whilst i didn't ask, not sure if there were alternatives. Having said that, finding somewhere open for breakfast in Tokyo is challenging so it is still probably a good idea to pay for the breakfast! I was just disappointed at the options. Coffee pretty decent though.

2026-06-19 via Nuitee
N
Negar extended_group ca
9
Great location & friendly staff!
Pros:

I LOVED the location of this hotel - its a bit outside of the more touristy spots in Tokyo but its so lovely. There are so many shops and parks and the whole neighbourhood is so chill - tons of vintage stores too. I really liked the hotel - they were really helpful with any questions we had. You also get to choose records to take into your room to play (which i thought was super unique). You can rent bikes there and there is a coffee shop attached to the hotel if you wanna do work or hangout. I just really enjoyed the experience. Rooms are a bit small overall but it was clean and comfortable!

2026-06-18 via Nuitee
J
Juan Antonio solo_traveller es
8
Pros:

El barrio

Cons:

Habitacion muy básica, personal con inglés muy justito. Excepto una chica, que debía ser inglesa...

2026-06-18 via Nuitee
M
Mynderup-Bjørnshave family_with_children dk
10
We will be back :)
Pros:

Wow - det her sted er vores nye must-go-to-sleep-here.

Personalet er fantastisk imødekommende, og området er fyldt med butikker, liv og hyggelige stier.

Cons:

Vi skulle desværre tidligt afsted, så morgenmaden kl. 07.00 var svær at nå, men det er også det eneste minus,

2026-06-18 via Nuitee
C
Claudio Emilio solo_traveller es
9
Hotel de muy buen ambiente en un barrio muy moderno y cool de Tokio.
Pros:

El mood del hotel es muy moderno. Tienen reproductores de discos de vinilo en las habitaciones y un archivo discográfico de donde elegir para poder escuchar música en la habitación. El personal del hotel es joven y servicial.

Cons:

El estado del hotel , en general, necesita una 'lavada de cara', parece un hotel en el que no cuidan los detalles de la pintura en las paredes, las alfombras, los ascensores.
El estado es muy bueno, pero se nota demasiado la falta de mantenimiento.
Para no ofrecer desayuno en su tarifa, me parece algo caro. Si lo ofreciese, al menos, estaría compensada.

2026-06-18 via Nuitee
S
SHOGO family_with_children jp
10
2026-06-17 via Nuitee
B
Banting solo_traveller us
5
Good hotel overall.
Pros:

The location was good.

Cons:

I was next to the cleaning room so I heard a lot of noise during the day.

2026-06-17 via Nuitee
S
Sandra family_with_children de
10
it was absolutely perfect. i would want to visit again and again
Pros:

The coffeeshop in the entrance, the comfort of the room, free hot water

2026-06-17 via Nuitee
J
joelle solo_traveller lb
10
2026-06-17 via Nuitee
K
Kyle couple au
6
Pros:

Location was awesome and would stay in the area again.

Cons:

room was far smaller than it looked in the pictures. carpet etc was also not the cleanest and the fridge didnt function. Was also frustrating with the aircon adjusting every few hours automatically.

2026-06-17 via Nuitee
R
Rachel couple ca
10
2026-06-15 via Nuitee
R
Rhiannon solo_traveller au
9
Perfect location away from the hectic tourist hot spots
Pros:

Shimokitazawa was a great location to stay while in Tokyo. Easy to get to Shinjuku and Shibuya via the train as well as all the other must see spots. Mustard Hotel is walking distance to the train station and the local shopping area which has an endless supply of amazing restaurants. The room was clean and comfortable and really all you need to store your suitcase and to sleep and shower. Loved the cafe and outdoor seating area for a morning coffee before heading off to explore.

Cons:

Only complaint would be the quality of the pillows. They were really uncomfortable but I was so exhausted each night after being out all day that I was able to still sleep reasonably well.

2026-06-13 via Nuitee
A
Andréi couple fr
9
Tres chouette ambiance et emplacement qui permet la decouverte du Shimokitazawa et les environs.
2026-06-13 via Nuitee
K
Krystel couple au
1
Terrible experience
Pros:

Checking out

Cons:

Dirty in general , old needs to be painted , hard beds. No tv in rooms, apparently you have to pay for an upgrade room to have a tv. Also if you need an extra blanket (only a thin blanket on bed) you have to pay for that too as an extra. Records are all scratched and skip every 5 seconds

2026-06-11 via Nuitee
E
Emma couple au
9
My second time staying here with my daughter. Amazing location
Pros:

Such a great location, amazing staff and the cafe is a savior for breakfast when shops open so late in Japan.

Cons:

The lights outside our window (from the side walk) were really bright so we had to tape our curtain to the wall.

2026-06-10 via Nuitee
S
Shannon family_with_children us
10
Amazing neighborhood and hotel! Felt like a hub in the local community.
2026-06-10 via Nuitee