MUSTARD HOTEL SHIMOKITAZAWA

Hotels
8.5 (3415 reviews)
Setagaya-ku Kitazawa 3-9 , Tokyo , JP
+81 3-6407-9077

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality could improve
Cleanliness issues noted

Categories

Cleanliness
7.71
The rooms could do with a lick of paint and some areas appeared scruffy.
Service
9.18
The staff is consistently described as kind, helpful, and service-oriented.
Location
9.22
Guests appreciated the well-connected and lively location with easy access to various attractions.
Room Quality
7.67
Rooms varied in quality, with some being small and basic.
Amenities
8.7
Good amenities such as a coffee shop and bar but could benefit from more breakfast options.
Value for Money
8.16
Rooms are generally basic but well-suited for the budget, with concerns about higher expectations on some features.
Food and Beverage
8.71
Breakfast options could be limited but the quality of coffee and food is appreciated.
Overall Experience
8.68
Overall satisfaction with a few minor issues that did not strongly impact the guests' stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:46

Property Description

Modern Comfort and Convenience

Located in Tokyo, MUSTARD HOTEL SHIMOKITAZAWA offers a unique blend of modern comfort and convenience. With a bar, non-smoking rooms, and free WiFi throughout, guests can unwind and stay connected effortlessly.

Multilingual Staff and Local Expertise

Our dedicated staff, fluent in English, Japanese, and Korean, are ready to assist guests with any inquiries and provide valuable insights about the area. Experience top-notch hospitality and personalized service throughout your stay.

Proximity to Popular Attractions

Conveniently situated near Kitazawa Hachiman Shrine, Shosen-ji Temple, and Seiganji Temple, our hotel is the perfect base for exploring Tokyo's cultural gems. Don't miss out on nearby points of interest like Koga Masao Museum of Music and Shinganji Temple.

Book your stay at MUSTARD HOTEL SHIMOKITAZAWA now for a memorable and seamless Tokyo experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.5
Based on 3415 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
C
Colette • solo_traveller • ie
8
Location, cleanliness, staff, coffee shop super
Pros:

Location & breakfast from coffee shop spot on.

Cons:

No comment

2026-10-31 • via Nuitee
N
Niall • couple • ie
10
2026-10-31 • via Nuitee
M
Marc • couple • es
7
2026-10-31 • via Nuitee
J
Judith • family_with_children • de
10
2026-10-30 • via Nuitee
A
Alex • couple • sg
10
Again, Mustard!
Pros:

Our go-to hotel in Tokyo!
Every time we stay here, and it’s been a good many times already, the mood is the same…chilled, laid back, a communal centre of sorts for well-travelled or first time guests…and dogs🐶

Cons:

Nothing

2026-10-30 • via Nuitee
W
Wei Chen • couple • tw
8
2026-10-30 • via Nuitee
S
Sook Ling • solo_traveller • au
9
Clean and well-presented minimalist rooms in a fantastic location
Pros:

Clean and well-presented minimalist rooms in a fantastic location. In between two stations (the closer one is 4 mins walk) and an upscale part of Shimokita greenway with a fantastic coffee shop on the Ground level. Rooms are a little more spacious than most inner-Tokyo hotels. Good water pressure in the shower and great to have comfy and stylish PJs to wear. The record player was a nice touch but as a shared library unfortunately they are not well taken care of and skip a lot. Vending machine on L2 was very basic, but there is a great supermarket (Ozeki) about 8 mins walk away and conveniently a yoga studio next door that offer limited english language classes. Staff are helpful and lovely.

Cons:

Rooms are almost too minimalist. Not much is provided except some basic amenities if you ask for it at front desk. Would have liked breakfast options but limited food at the coffee shop on G but the busy centre isn't too far away.

2026-10-28 • via Nuitee
S
Slava • couple • jp
9
2026-10-28 • via Nuitee
T
Teresa • couple • es
8
2026-10-28 • via Nuitee
נעמה • couple • il
9
נחמד מאוד
Pros:

מיקום בשכונה מגניבה, צוות נחמד מאוד, ארוחת בוקר בבית קפה בייגל שיש בלובי

Cons:

לא כזה קרוב לתחנת הרכבת
לא מנקים את החדרים

2026-10-27 • via Nuitee
B
Beylard • solo_traveller • fr
9
2026-10-23 • via Nuitee
I
Isabelle • extended_group • fr
10
Au top
Pros:

Super emplacement et hôtel très bien

Cons:

Rien

2026-10-23 • via Nuitee
O
Orville • solo_traveller • us
8
Well curated, unbearable location and friendly staff. Would go again.
Pros:

The amenities, location, cafe and staff.

Cons:

Access to stairs instead of taking the elevator would be nice. Especially since the building is only 2 storeys tall.

2026-10-22 • via Nuitee
S
Santiago • couple • es
8
Great place to stay in a cool neighborhood
Pros:

Great lobby, great location and the employees were very friendly and helpful. Transit to places like Shibuya and Shinjuku was very quick and easy

2026-10-22 • via Nuitee
A
amelia • extended_group • gb
10
2026-10-21 • via Nuitee
M
Mariana • couple • ca
10
the staff is incredible
Pros:

The placement and the room is beautiful and very comfortable.

2026-10-21 • via Nuitee
E
Eddy • solo_traveller • us
8
Pros:

My bag was already in the room when I checked in - this is great … the record players / staff is great

2026-10-21 • via Nuitee
G
galia • family_with_children • il
9
Pros:

Location
Staff
Amenities

Cons:

Small bed

2026-10-21 • via Nuitee
K
kate • couple • au
10
Clean and cool
Pros:

Modern, clean, safe. Lovely staff. Helpful with storing luggage and everything! Well done.

Cons:

We probably paid a bit more for our last min stay.

2026-10-19 • via Nuitee
D
Dorotea • couple • ch
8
2026-10-19 • via Nuitee