The Manor Luxury Apartments, Shimla

Hotels
9.3 (56 reviews)
Auramah Valley, Village: Tikkar, PO: Durgapur, Naldehra , Nāldera , in

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Delicious food
Fantastic location
Nice views
Cons:
Dust from construction
Slow service during peak season

Categories

Cleanliness
7.94
Dust all around due to construction, affecting air quality.
Service
9.41
Helpful staff but slow service during peak season.
Location
9.95
Fantastic location and views.
Room Quality
9.4
Nice big rooms and good apartment size.
Amenities
9.43
All facilities available, though at an additional cost.
Value for Money
9.39
Standard quality for this hotel tier.
Food and Beverage
9.44
Delicious food at the restaurant.
Overall Experience
9.41
Overall positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:41

Property Description

Luxurious Accommodation with Scenic Views

The Manor Luxury Service Apartments in Nāldera provide a tranquil escape with stunning mountain views. Guests can enjoy a garden, terrace, and on-site restaurant, along with convenient amenities like free WiFi and room service. Comfortable Rooms with Modern Facilities

The 4-star hotel offers well-appointed rooms with private bathrooms, and some even feature a kitchen and balcony overlooking the picturesque surroundings. Exciting Activities and Services

Guests can start their day with a delicious breakfast and explore the area by renting a bike or car for cycling adventures. With popular attractions nearby, including Circular Road and Jakhoo Gondola, there's something for everyone at The Manor Luxury Service Apartments. Book your stay now for a memorable experience at this idyllic retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLV

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 2,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 56 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.95
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.41
A
Arpitha extended_group de
4
Cons:

I left this hotel feeling cheated and disappointed. One of the main reasons we chose a holiday in the hills was to relax and enjoy the hotel's amenities, but almost none of the advertised facilities were available. The steam room, sauna, salon, and even the bar were closed due to ongoing construction, yet this was never communicated to us before our stay. Had we known, we would have made a different booking. As paying guests, we expected access to these services and instead had little to do when we were not out sightseeing.

The overall experience was further let down by average food quality, with no non-vegetarian options available at breakfast. Room service was extremely slow and, on some occasions, did not respond at all. Surprisingly, there was also no in-room phone to contact reception or housekeeping, making it difficult to get assistance when needed.

The lack of transparency regarding unavailable facilities, combined with poor service standards, made this stay feel poor value for money. I would not recommend this property unless the management is upfront about facility closures and significantly improves its guest services.

2026-06-09 via Nuitee
R
Raja couple in
4
Pros:

The property is breathtaking. The location is to die for. Unforgettable views and crisp mountain air resets your nervous system.

Cons:

So this is a long one and unusual for me to do;

This is NOT a hotel

The property ( The Luxury Apartments ) are glorified Airbnb’s being managed by The Manor. This is not clearly stated anywhere & was only mentioned to us at the time of check in.

These rooms do NOT have Air Conditioning either. Fortunately you really don’t need them but the lack of information on the same is questionable.

This property does NOT have telephones in their rooms to connect with Housekeeping etc. You are provided individual numbers for the same and it is a pain to get in touch with the staff as they don’t generally pick up or take ages to respond back. The Reception takes the cake for this in our experience.

For example, we had wanted to book activities for our stay and we were provided a number for the person in charge. We tried contacting them for around 2hours ( no jokes ) and no response was forthcoming. Eventually, we were forced to go to the reception which is a 10-15min walk from the room to understand the situation. Once there, we were told the activity manager is not available at the property and we will be unable to book any at that time. At the same time, the General Manager of the property walked in to the reception and asked us if we could wait a few minutes until he can resolve the matter. It took another 10mins before we could get a short game of Pickleball in. Other activities were then not available as it was 6pm by then.

The property upkeep is a joke. The curtains / blinds in our room were missing hooks for the mechanism to work properly. This meant that we were constantly looking at lop sided blinds throughout our stay. It also took them two whole days to get the team to fix whatever they could manage ( which was nothing actually ) This was also true for the internet which did not work and was unable to be fixed.

The management is breaking apart too.

2026-06-01 via Nuitee
V
Vipin Suree solo_traveller in
9
Pros:

Location, food, service

2026-05-10 via Nuitee
R
Rajneesh extended_group in
10
2026-04-02 via Nuitee
S
Sumit family_with_children in
8
Pros:

Nice big rooms and really helpful staff
The club has all the facilities you may need to enjoy your time, but everything is offered at an additional cost.

Cons:

Dust all around due to construction of new buildings, road repairs, interiors being done on adjoining flats. You don't feel and smell the clean air you may want on a hill station. The other issue is the slow service due to peak season. The staff was non responsive before check-in and after check-in they took 2 hours to deliver food.

2026-01-01 via Nuitee
S
Sanjeev couple in
9
What makes The Manor worth is its staff.
Pros:

Courteous staff. Good Restaurant. Good apartment size. Nice view.

Cons:

Approach to property. Distance from main road. Some furniture need change.

2025-10-14 via Nuitee
C
Clara solo_traveller se
10
Pros:

Fantastic location and views, courteous staff and delicious food at the restaurant

2025-10-11 via Nuitee
R
Radhika family_with_children in
9
2025-07-12 via Nuitee
A
Arnab extended_group in
8
Great Property Maintenance Needs Improvement
Pros:

The Overall Infrastructure is quite good. The Apartments are nicely built

Cons:

Maintenance is an issue, Monor needs to improve their checklist and have staff who understands maintenance better.

I was in a 3 BHK apartment with friends. The fridge was not working from Day 1 and it could not be fixed in 3 days I stayed.
Similarly, few basic things like an Iron or a Hair Dryer is not available as default and is on call, It was not available on Day 1 and the staff did not follow up to get it in the subsequent days.

These are small points and I hope the Manor management will take a note, you have a great property and with a little more standardization of service and better trained staff you can make the overall guest experience better

2025-07-04 via Nuitee
A
Abhimanyu family with young children in
10
Exceptional
2025-06-27 via Nuitee
K
Kadamb family with young children in
9
Superb
2025-06-22 via Nuitee
K
Kadamb family with young children in
9
Superb
2025-06-22 via Nuitee
S
Sukhmeet family with young children in
9
Perfect family getaway.
Pros:

Location is peaceful, far from hustle bustle of Shimla. Food is nice, property is well maintained and staff is quite courteous.

Cons:

Distance between restaurant and apartments, it is doable with shuttle but still inconvenient. Also clubhouse charges for literally everything, they have their reasons but still you are charging a decent amount for stay you should give amenities like access to swimming pool for free.

2025-06-01 via Nuitee
M
Malini young couple in
10
One of the best stays in a while
Pros:

The location is amazing, the apartment size is huge and it is a very well-maintained property. The staff is lovely, and the food is great. It was the best experience staying there.

Cons:

Nothing

2025-05-03 via Nuitee
J
Jaysheel family
8
Pros:

Super Spacious, Great views, a bit further from Shimla but very peaceful location with superb valley view.

- Construction work going on on the premises, and very small area dedicated to breakfast buffet.

2025-04-30 via Nuitee
S
Saavi family with young children in
10
Exceptional
2025-04-04 via Nuitee
P
Pravinder group ae
10
Breath taking view
Pros:

Location ,staff

Cons:

N/A

2025-03-20 via Nuitee
M
Michele family_with_children
10
Pros:

We booked the Manor Luxury apartments for our first road trip in India. After hours of driving on scenic, broad, then narrow and winding roads, we arrived at the apartment in time for the most beautiful sunset over the mountains😍😍

Check in: 💯super easy and the staff ensured we were set up in the apartment before coming over to collect our check in documents. I really liked this coz I had a chance to settle the kids, take in the sunset, then do paperwork.

Apartment: 💯clean, well maintained, well furnished and complimentary coffee, lemonade and fruits. The views are to die for!

Meals: 💯 delicious and the restaurant was lovely with lots of fairy lights in the garden... it was abit cold for my team so we dined in the apartment the other nights. Convenient ordering in whatsapp and meal preferences were considered. Meals were tasty too! The chocolate brownie with Ice cream is sinfully sweet!

Heated pool! 💯perfectly heated for the cold weather... one must book a slot and charges are 500rupees per hour for adults. Kids swam for free as long as an adult was there. Looved it! Private and fun!The club house where the pool is located had a few more activities, gym, pool, table tennis. We did not try any of them due to time constraints.

Nature hike: We loved hiking up the hills and walking through the pine trees... we did 4km which was well handled by our kids ages 5 and 7.

We loved our stay and highly recommend Manor Luxury apartments!

2024-12-02 via Nuitee
A
Aarushi
10
Best experience
Pros:

Amazingg stay ever

2024-11-25 via Nuitee
V
Vikas family with young children in
10
Superb luxury apartment stay !!
Pros:

Just everything!! Amazing aesthetics and quality stuff. Everything is perfectly designed and amenities were spot on. The food and staff were also outstanding. Restaurant, front office, housekeeping, doctor, every staff is amazing.

Cons:

Not much con

2024-11-05 via Nuitee